by 2021 MERCEDES-BENZ S 580 4MATIC Owner on 08/10/2024Verified Service
Scheduled maintenance completed in a timely and professional manner while I waited for the vehicle.
by Mercedes on 08/15/2024
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
by 2023 MERCEDES-BENZ GLA250 4MATIC Owner on 08/05/2024Verified Service
Exceptional service! Awesome service manager.
by Mercedes on 08/08/2024
Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
by 2023 MERCEDES-BENZ C300 4 MATIC Owner on 07/12/2024Verified Service
great service and excellent feedback
by Mercedes on 07/13/2024
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
by 2021 MERCEDES-BENZ GLB 250 4MATIC Owner on 07/11/2024Verified Service
Very knowledgeable and very friendly staff
by Mercedes on 07/11/2024
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Doylestown. We are always more than happy to assist you if anything else comes up. Take care!
by Jarrett S. on 06/07/2024Verified Shopper
Great communication! Great customer service!!! I had a excellent experience with this dealership...
by Mercedes on 06/09/2024
Hello, we appreciate you taking the time to leave us this feedback. Safe travels!
by 2012 MERCEDES-BENZ C300 4 MATIC Owner on 04/11/2024Verified Service
This MB Dealer indicated that I part I needed was no longer available.
Service Rep indicated I should go to the 'after-market' and search for used parts.
I was hoping for a better service from my local Dealership.
by Mercedes on 04/12/2024
Hello, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (215) 344-2363 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
by Michael S. on 03/22/2024Verified Service
Very courteous, professional and speedy for a recall service. Plus they even washed and vacuumed my car!
by Mercedes on 03/23/2024
Hi Michael, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Doylestown!
by Stuart L. on 03/05/2024Verified Purchase
Kamil was very professional,and helpful in getting the deal completed! He personally delivered the car to my home!
by Mercedes on 03/06/2024
Hi Stuart, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
by 2018 MERCEDES-BENZ SPRINTER 3500 Owner on 02/19/2024Verified Service
Very efficient and prompt.
Only complaint is my vehicle only has 19k miles and is 6 years old but the service end tried to sell me service for a vehicle that had 70k miles driven especially with my extended warranty just expiring.
by Mercedes on 02/20/2024
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2012 MERCEDES-BENZ C300 4 MATIC Owner on 02/03/2024Verified Service
MB in Doylestown does the vehicle maintenance in a timely and efficient manner. Easy to work with and tend to be friendly.
by Mercedes on 02/04/2024
Hi, we appreciate you taking the time to leave us this feedback. Safe travels!
by 2018 MERCEDES-BENZ GLC 43 4MATIC AMG Owner on 02/02/2024Verified Service
My service advisor Chris always take great care of my car and communicating with me thru the process.
by Mercedes on 02/03/2024
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
by Constance R. on 01/12/2024Verified Service
Service completed satisfactorily & in timely manner. Service rep helpful, courteous, knowledgeable and efficient.
by 2016 MERCEDES-BENZ GLE 350 4MATIC Owner on 12/17/2023Verified Service
Before service power trunk was working fine, after service it was not, and they said it was not their fault!
by Mercedes on 12/18/2023
Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (215) 344-2363 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.
by 2019 MERCEDES-BENZ GLS 63 AMG 4MATIC Owner on 11/04/2023Verified Service
Ken and his service team addressed my gas cap and check engine light concerns in a timely manner ensuring my time without my car was not a hassle.
by Mercedes on 11/04/2023
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by 2012 MERCEDES-BENZ C300 4 MATIC Owner on 11/03/2023Verified Service
The MB Service Rep (BRUCE) kept me informed of the process and was helpful on what to focus on during the vehicle inspection.
by Mercedes on 11/04/2023
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
by 2021 MERCEDES-BENZ GLA250 4MATIC Owner on 10/15/2023Verified Service
My appointment was on time. All of the paperwork was ready for me to sign. I had scheduled a loaner car. The car was ready to go.
Kevin explained everything. He was helpful and great to work with
by Mercedes on 10/16/2023
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Doylestown. Please don't hesitate to reach out if there's anything additional we can do for you.
by Joe B. on 09/15/2023Verified Service
Car was taken to closest Mercedes dealer for service. Everything was completed expeditiously and professionally.
by Mercedes on 09/15/2023
Hello Joe, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
by 2019 MERCEDES-BENZ E 450 4MATIC Owner on 08/31/2023Verified Service
Superb service- wonderful interaction with staff, and excellent performance on my mercedes maintenance
by Mercedes on 09/01/2023
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by 2018 MERCEDES-BENZ SPRINTER 3500 Owner on 02/03/2023Verified Service
My Mercedes technician, Pete, was very courteous and efficient in explaining my inspection service to me. I feel the trust and care put into their business so I will again in the future take our vehicle back.
by Mercedes on 02/03/2023
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
by 2021 MERCEDES-BENZ GLA250 4MATIC Owner on 01/28/2023Verified Service
They promised me a Benz loaner. And they didnt give me one they sent me to enterprise for a loaner. They said they didnt have any. But I saw one right there in the garage with the logo in the back courtesy car. So I didnt like that.
by Mercedes on 01/30/2023
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (215) 344-2363 and we will do our best to make this better.
