by 2023 MERCEDES-BENZ C300 Owner on 12/13/2024Verified Service
I was impressed by the efficiency and professionalism of the team. From check-in to pick-up, the staff was courteous, knowledgeable, and kept me informed throughout the process. I highly recommend Mercedes-Benz of Cary for anyone needing reliable service. I'll definitely be returning for future maintenance needs!
by 2021 MERCEDES-BENZ GLA250 4MATIC Owner on 11/25/2024Verified Service
Carol always provides exceptional service and support and my latest visit was fabulous! My service was quick and efficient and Carol gave me precise info on what to expect when I got there. I love doing business with Mercedes of Cary as does my husband Kenny! Great to have you close to home! Happy holidays to the entire team at Cary!
by 2019 MERCEDES-BENZ GLC 300 4MATIC Owner on 06/19/2025Verified Service
Great experience. Service technicians were friendly, service was quick, they even arranged a shuttle to pick me up and drop me off. Would come back and recommend
by Mercedes Benz of Cary on 06/20/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes Benz of Cary. We look forward to your next visit! Take care!
by 2023 MERCEDES-BENZ S 580 4MATIC Owner on 06/13/2025Verified Service
Rusty is one of the best MB service advisors That I have encountered. Extremely pleasant, professional , and such a joy to work with. I am very content at MB of Cary thanks to my man Rusty ! Keep up the great work.
Kindest ,
Sami Hafsa
by Mercedes Benz of Cary on 06/13/2025
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes Benz of Cary. We are always more than happy to assist you if anything else comes up. Take care!
by 2021 MERCEDES-BENZ GLA250 4MATIC Owner on 06/04/2025Verified Service
Love working with Carol; additionally, the transportation was hassle free and friendly. All of the staff are very courteous and accommodating! Mercedes of Cary is like one big family! Post my 50k service, all seems to be operating very well!
by Mercedes Benz of Cary on 06/06/2025
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes Benz of Cary. We look forward to your next visit! Take care!
by 2014 MERCEDES-BENZ C250 Owner on 04/04/2025Verified Service
Great service department! Explained the problem carefully and what was needed to resolve it. Always courteous and helpful. Highly recommend.
by 2014 MERCEDES-BENZ C250 Owner on 03/16/2025Verified Service
Service personnel here are the best! Knowledgeable, informative, and courteous. I highly recommend MB of Cary.
by David M. on 02/28/2025Verified Service
Ken Mandel and his team were great. They were able to fit me in, serviced my GLE, and washed my car. Will be back for service in the future.
by 2021 MERCEDES-BENZ GLA250 4MATIC Owner on 02/24/2025Verified Service
Love the attention and speed that Carol and the service crew provide. I feel so at ease with Mercedes of Cary!!!
by 2012 MERCEDES-BENZ GL450 4 MATIC Owner on 12/19/2024Verified Service
I did not have a scheduled appointment. Was able to get diagnostics done in an expedient manner. Parts ordered and setup appointment was done in a courteous manner. Thanks to Mercedes Benz of Cary, NC
by 2015 MERCEDES-BENZ E400 Owner on 12/06/2024Verified Service
The charge for the diagnostic service was listed as $2466 online. This caused a lot of anxiety. When I called to discuss it I was told the online system wasn't accurate. This needs to be fixed.
by Steven M. on 10/27/2024Verified Service
Carol Yost is my Service Technician. She is an excellent professional who understands my needs and makes sound recommendations. I trust her entirely with my vehicle.
by 2021 MERCEDES-BENZ GLA250 4MATIC Owner on 08/13/2024Verified Service
This is an excellent dealership with quality service and outstanding support staff. My husband has taken his Mercedes here since 2017 and this was the first year I had Mercedes and equally appreciated them! Highly recommended!!!
by Josh M. on 10/05/2023Verified Service
The service advisor kept me in the loop fairly well during the entire process. My vehicle is older and had a unique issue that most service technicians have little experience with. Parts availability was a major challenge, but has been since I took the vehicle to the dealerships from day 1. I didnt have my vehicle for approximately 4 weeks, but currently it appears the technicians did their due diligence and fixed it right.
by Rick R. on 10/16/2018Verified Shopper
Car fax let me know that one owner could mean it was never sold. Another site told me test drives use 2k to 6 k miles. So, since the car had under 3k miles, I asked if the original warranty still stands since the car wasnt sold. He never emailed me again. Just because a car didnt sell that year does not mean its not new. You deserve a full warranty.
by 2024 MERCEDES-BENZ GLE COUPE AMG 53 4MATIC Owner on 07/21/2025Verified Service
The staff and service were impeccable.
by Mercedes Benz of Cary on 07/21/2025
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2021 MERCEDES-BENZ GLA250 4MATIC Owner on 07/15/2025Verified Service
Awesome servicequick and expert professionals.
by Mercedes Benz of Cary on 07/16/2025
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
by 2018 MERCEDES-BENZ E 43 4MATIC AMG Owner on 07/04/2025Verified Service
Carol Yost is the best! (Service Advisor).
by Mercedes Benz of Cary on 07/05/2025
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
by 2021 MERCEDES-BENZ GLC 300 4MATIC Owner on 06/29/2025Verified Service
Live up to their word and stand behind their work.
by Mercedes Benz of Cary on 06/30/2025
Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2019 MERCEDES-BENZ GLA250 4MATIC Owner on 06/25/2025Verified Service
always do a great job with vehicle Connor is a wonderful service advisor
by Mercedes Benz of Cary on 06/26/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes Benz of Cary! We are always more than happy to assist you if anything else comes up. Take care!
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Top Services Performed
Based on CARFAX Service History, Mercedes-Benz of Cary specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Mercedes-Benz of Cary specializes in these makes, in addition to many others.
What do verified customers think about Mercedes-Benz of Cary in Cary, NC? Verified customers who visit Mercedes-Benz of Cary in Cary, NC rate this business 4.8 out of 5 stars, with 84 reviews. 3 customers favorited this location.How can I contact Mercedes-Benz of Cary in Cary, NC? To reach the sales team at Mercedes-Benz of Cary in Cary, NC, call (919) 380-1800. To reach the service department, call (919) 380-1800How can I schedule a service appointment with Mercedes-Benz of Cary in Cary, NC? You can schedule a service appointment at Mercedes-Benz of Cary in Cary, NC through CARFAX.Does Mercedes-Benz of Cary in Cary, NC have a service center? Yes, Mercedes-Benz of Cary in Cary, NC does have a service center. You can contact the service department at (919) 380-1800.
