They performed the planned service well. They were quick and efficient. My major complaint is that they also changed some controls on the vehicle: turned off auto headlights and set the drive mode to Normal vice ECO. It took me a while to realize this had happened. I'll know to expect it next time.
by 2022 TOYOTA 4RUNNER SR5/SR5 PREMIUM/T Owner on 04/28/2026Verified Service
Wade is an excellent service advisor, who kept me informed of the status of my 4R vehicle during the process. He has been the one in charge during previous visits, and I would like for him to be always be in charge during future visits if at all possible. Thank you, Wade!
by Christopher R. on 04/04/2026Verified Service
Went for 10,000 mile service and a recall as well as having them look at cracks in the roof line. The recall was for display issues and afterwards the backup camera does not work right. They were supposed to call back to schedule the body shop appointment and never did so I had to call back. This is not the first time the have not followed through in just 10,000 miles.
by 2020 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 02/27/2026Verified Service
I think they charge too much for service I know everyone is taking advantage of the consumer now they are no different and the high prices they told me what my service was going to cost then they added another 17.00 dollars that I didn't know about feels like nickel and dime to death I'll try to get most of my work some where else from now on I may be wrong I don't have service done very often but I do like the people there.
by 2017 LEXUS RX 350 BASE/350 F SPORT Owner on 02/26/2026Verified Service
Service is always good and I have always trusted Mechanicsville Toyota not to push services that aren't really needed. I was told that a tuneup costing over $700 was recommended for my 2017 Lexus that I have around 75000 miles on. I called Lexus and they said it wasn't necessary until around 120000. This was also recommended to another person in the waiting room. This really concerned me.
by 2024 TOYOTA HIGHLANDER LE/XLE/XSE/LIM Shopper on 02/08/2026Verified Purchase
The experience was very good. No pressure and actually worked with me. For once buying a car seemed to be so friendly and honest. They really represented the Page group very well. Until, an issue arose and staff couldn't respond to calls or emails. it has been 48 hours with no response from Finance manager. Now where are they?
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner on 01/26/2026Verified Service
Took too long. If tires were rotated, they were not brought to proper inflation. When I look at the health of my vehicle on phone and tablet, the tire inflation has not changed from from before I took into the shop. An issue was not resolved to my satisfaction.
by 2024 TOYOTA CAMRY TRD/XSE Owner on 12/20/2025Verified Service
They always do a great job servicing my vehicle. They are professional and efficient, wait is never long and they do a good job of detailing the service. I have bought or leased five cars from Mechanicsville Toyota and have always had them serviced there.
by 2017 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 12/20/2025Verified Service
I'm counting on the service department to help me keep my 2017 Tacoma in good condition. Wade has been so helpful and I depend on them for the excellent service they always provide. As long as people like Wade work there I will always be their customer.
by 2022 TOYOTA CAMRY NIGHT SHADE/SE Owner on 12/05/2025Verified Service
I have been bringing my car to Mechanicsville Toyota for 5 years. Except for an occasional snafu in communication, I have been very satisfied with the service I have received. The ppl in the service department are professional and treat their customers well. Thank you.
by 2015 HONDA CR-V TOURING Shopper on 12/02/2025Verified Purchase
The salesman was great, however I didn't get any warranty and less than 3hrs after purchase an alert light came on ,the brakes are sweeking and the wiper blades need replacing called and of course was told quickly I have no warranty! They knew all along what was wrong with the vehicle!
by 2023 TOYOTA RAV4 LTD Owner on 11/01/2025Verified Service
The 25,000 mile maintenence was done at 18,500 miles. So my schedule is now behind. I have the 4 yr Toyota Care Plus plan so is this going to affect future service/maintenence visits? Also tried to sell me on tire/ wheel alignment at only 18,500 miles. Several others in the waiting room were offered the same service. Not everyone would need that!!
by Charlene D. on 10/13/2025Verified Service
I purchased this car from Mechanicsville Toyota with the understanding that it had been checked out thoroughly. So far new engine, new battery, cable going to the alternator, serpentine belt, and rear brakes. All had to be replaced. There's no way this car could've been checked out before it was put up for sale Very disappointed in this dealership.
by 2020 TOYOTA RAV4 LE Owner on 10/06/2025Verified Service
I had to be squeezed in. i had a small issue, needed a new battery, but there was no appointments. I called and they said to bring my Rav4 in by 5pm. I was going out of town and needed it fixed right away. They were cheaper than going to the store and buying and new battery and putting it in myself. Plus I have a 7 year warranty.
by 2005 TOYOTA CAMRY LE/XLE/SE Owner on 10/01/2025Verified Service
I purchased my Camry from Mechanicsville Toyota 20 years ago. I've always trusted them to service my car and to always treat me fairly. I now live in the Shenandoah Valley and still drive the 2 hours back to Richmond if I need ANYTHING done with my car. I trust them completely.
by 2019 TOYOTA AVALON XLE/XSE/LTD/TOUR Owner on 08/09/2025Verified Service
I was advised of need for replacement of battery which was cause of malfunction of my car. I advised technician to replace battery and job was completed in a matter of a few hours and I picked up my car before closing on that day. In conclusion my car is operating with no problem.
by 2015 TOYOTA HIGHLANDER XLE Owner on 08/07/2025Verified Service
The technician did not put the car hood down properly after service and did not turn off the service light. The technician also never called me back to tell me how to turn off the service light. Very unhappy with the lack of quality and follow through
by 2024 TOYOTA CAMRY SE NIGHT SHADE/SE Owner on 06/09/2025Verified Service
Technician did not do a good job as I expected. It may be a bad image for Mechanicsville Toyota.
Yesterday , Jun.07, 2025, I checked anti freeze level, it is low. I added more liquid to the tank.
Last time he did not check tires pressure.
After my car was serviced, I have to wait very long to be able to get my report.
Service rep is not always at his desk.
by Charlene D. on 06/08/2025Verified Purchase
Took the car back this past Saturday so my salesman could go over a few features with me appointment was at 2 PM when I got there he had just left to go home sick. The other salesman would not help me do or learn anything about the other features I ask about all he kept saying was I didn't know how to do that. I don't know how to do that very unsettling not sure I will buy a car from that dealership again
by 2026 TOYOTA GRAND HIGHLANDER LIMITED/ Owner on 05/21/2026Verified Service
From check in to completion of service within 45 minutes was outstanding.
Robbie my service advisor kept me informed every step of the way.
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Service Information
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12,852 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Mechanicsville Toyota specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Mechanicsville Toyota specializes in these makes, in addition to many others.
Ford
Honda
Lexus
Nissan
Toyota
About Us
Mechanicsville Toyota Where what you Drive is Our Business
Open 7 days a week in Parts, Service and Sales. Always open on the web at www.Mechanicsvilletoyota.com
What do verified customers think about Mechanicsville Toyota in Mechanicsville, VA?
Verified customers who visit Mechanicsville Toyota in Mechanicsville, VA rate this business 4.7 out of 5 stars, with 2,021 reviews. 12,852 customers favorited this location.
How can I contact Mechanicsville Toyota in Mechanicsville, VA?
To reach the sales team at Mechanicsville Toyota in Mechanicsville, VA, call (804) 559-8000. To reach the service department, call (804) 494-6298
How can I schedule a service appointment with Mechanicsville Toyota in Mechanicsville, VA?
