by 2025 DODGE DURANGO R/T Owner on 04/27/2026Verified Service
Emergency drop in for multiple system warnings/faults. Diagnostics discovered interior wiring harness corroded. Aside from the delay in new harness arrival, once in work was fairly normal. Wyatt kept me updated and returned to service in the time window estimate. Will recommend and dealer covered the Uber from home to Meador for pick up after repairs completed.
by Meador Chrysler Dodge Jeep Ram on 04/27/2026
Thank you for your thoughtful review! We're glad the Meador Chrysler Dodge Jeep Ram team made the experience smooth and seamless. We'll be sure to pass along your kind words to Wyatt and the team. Drive safely and come again soon!
by Kerry S. on 04/02/2026Verified Service
I really was disappointed, when I was informed to make an appointment for this recall on my 1500. Dodge Ram SST. Then I am told they once they looked at it they will have to order the part. That should have been done when I was waiting to show up for my appointment. That was real dum to have your customer come just to be told that they will have to order the part.
by Meador Chrysler Dodge Jeep Ram on 04/03/2026
Hi Kerry, I apologize for the inconvenience you experienced with the recall process. It's important that we are proactive in this instance, and we'll use this as an opportunity to improve. If you have any other questions or concerns in the meantime, please don't hesitate to reach out. Thank you.
Larry Johnson - Service Manager | LarryJohnson@lithia.com | Meador Chrysler Dodge Jeep Ram
by Randall L. on 03/07/2026Verified Shopper
I made an offer on 2 vehicle no one ever contacted me to accept or reject the offer . I explained that I live in Louisiana ,so, it's not possible for me to just stop in for a test drive and that I wanted email messaging only. But I guess they have an internet sales department for nothing
by Meador Chrysler Dodge Jeep Ram on 03/10/2026
Hello Randall,
We're sorry to hear that you didn't receive a response regarding your offers, especially after clearly communicating that you preferred to handle everything through email due to being out of state. That's certainly not the experience we want for customers who are trying to work with us remotely.
We understand how important timely communication is, particularly when purchasing from another state, and we regret that we did not follow up as expected. I'd be happy to get in touch with you and answer any questions you may have, so please feel free to contact me using the address below!
Best,
Markee Groves
BDC Manager
markeegroves@lithia.com
by 2020 RAM 1500 CLASSIC TRADESMAN/EX Owner on 03/02/2026Verified Service
Great people and great work my only complaints were that they forgot to reset the oil life and replace the sticker on the windshield and when looked under the vehicle they did not clean the oil off of the under carriage from the oil change. Other than those 2 minor issues everything else was great and the price was as expected
by Meador Chrysler Dodge Jeep Ram on 03/02/2026
Thank you for your feedback! We're glad to hear you were happy with our team and the overall service, and we appreciate you pointing out the minor oversights with the oil life reset, windshield sticker, and undercarriage cleanup.
Your comments help us improve, and we'll make sure these details are addressed moving forward. We're glad the pricing and service met your expectations, and we appreciate you trusting us with your vehicle!
by 2022 JEEP GRAND CHEROKEE OVERLAND 4 Owner on 10/20/2025Verified Service
Vehicle was taking in for a leak that was reported. Service advised vehicle was driven through their car wash several times. No report of leaks. After receiving my vehicle back, I reported the leak again, no response from the service. The problem was not resolved.
by Meador Chrysler Dodge Jeep Ram on 10/22/2025
Hello,
I'm truly sorry to hear that the issue with your vehicle wasn't resolved and that our communication fell short. We want to ensure your concerns are addressed properly. Please reach out to me at your earliest convenience so we can work towards a solution together.
Thank you,
Larry Johnson
LarryJohnson@lithia.com
Service Manager
by 2022 RAM 1500 BIG HORN/LONE STAR Owner on 09/23/2025Verified Service
this truck only has 25M miles on it, yet your service dept. tried to tell me the brake fluid needed to be changed and the rear end grease needed to be changed, these should be warranty items not trying to lie to the customer, we've done business with you for over 10 years, this is the last time you will see me!
by Meador Chrysler Dodge Jeep Ram on 09/24/2025
Hello,
We appreciate your loyalty over the years and are sorry to hear about your frustration. Service recommendations are just thatrecommendations based on manufacturer guidelines or technician observations, not requirements. We never intend for them to come across as dishonest or misleading. I hope to clear up any misunderstandings about your service visit, so please feel free to reach out using the contact below.
Best,
Michael Hook
mhook@lithia.com
Fixed Operations Manager
by 2020 RAM 1500 LARAMIE Owner on 08/06/2025Verified Service
They take like 2 months to fixed it and when I get my truck back the windshield was broken and a little dent on the side and they said that was my responsibility when that happened while they where working on it so I pay for the repairs plus $1000 dollars for my insurance deductible.
by Meador Chrysler Dodge Jeep Ram on 08/07/2025
It's regrettable to learn about your experience with the repairs. It's concerning that you had to deal with additional damage and costs, which is not what we want for our customers. Please reach out so we can discuss this further and work towards a resolution.
Thank you,
James Molina - Service Manager - jmolina@meadorauto.com
by 2021 CHRYSLER PACIFICA TOURING L Owner on 07/28/2025Verified Service
over charging for replace a oil cap screw
- no discount offered at all
- unfriendly service advisor
- 3 hours to change oil is unacceptable and excessive
- asked other service advisors and they failed to return or help answer my concerns
- outdated tech to keep customer informed of progress on car maintenance and option not obligation to get services performed
by Meador Chrysler Dodge Jeep Ram on 07/30/2025
Hello,
Thank you for your feedback. We're sorry to hear your recent visit didn't meet expectations. A long wait for something as routine as an oil change, lack of communication, and unfriendly service are not what we strive for. We also understand your frustration with pricing and the absence of updates during your visit. We appreciate you bringing these issues to our attention and I've provided my contact info if you wish to speak further. I'd be happy to address your concerns directly.
Best,
Michael Hook
mhook@lithia.com
Fixed Operations Manager
by 2018 CHRYSLER PACIFICA TOURING PLUS Owner on 07/27/2025Verified Service
Meador posted an oil change special on their web page. I called before the service to ensure it would apply to my 2018 Pacifica. That was confirmed. However, when the service charge was provided to me in an email while at the dealership, it was double the advertised price. I had to argue with them to get the advertised price. Otherwise, the service was timely and the waiting area comfortable.
by Meador Chrysler Dodge Jeep Ram on 07/28/2025
Thank you for your feedback. We apologize for the pricing confusion and will investigate the details to make sure this situation is avoided going forward. We happy to hear your service was timely otherwise. If you have any concerns going forward, please don't hesitate to give us a call!
James Molina - Service Manager - jmolina@meadorauto.com
by 2024 RAM 1500 LIMITED Owner on 07/26/2025Verified Service
I specified issues/concerns when scheduling the appointment, only to be told they didn't have time to look at one of the issues/concerns.
What is the point of specifying the issues/concerns when scheduling the appointment if they aren't going to be addressed.
I doubt I will return the vehicle to Meador for service and may even contemplate trading the vehicle in for another make/model.
by Meador Chrysler Dodge Jeep Ram on 07/29/2025
Hello,
We're truly sorry to hear about your frustration and understand how disappointing it must have been to feel unheard after clearly outlining your concerns. We aim to address every issue during a scheduled visit. Your feedback is important, and we'd appreciate the chance to make this right if you're open to it. Regardless, we wish you the best in whatever decision you make moving forward. You can reach me using the contact below.
Best,
Michael Hook
mhook@lithia.com
Fixed Operations Manager
by 2022 JEEP WAGONEER SERIES III Owner on 05/30/2025Verified Service
The meador team allowed the automatic garage door to close on the back of my vehicle damaging the paint and the rear wiper. They assured me they would get the issue resolved and now have ghosted me, won't return my calls and whe I calm them in placed on hold for upward of 30 minutes until I hang up.
by Meador Chrysler Jeep on 06/02/2025
Hello,
I'm sorry to hear about the damage to your vehicle and the lack of communication you've experienced. This isn't how we aim to treat our customers, and I apologize for any frustration caused. Please reach out directly so we can address this issue promptly.
Thank you,
Michael Hook
mhook@lithia.com
Fixed Operations Manager
by 2022 RAM 1500 BIG HORN/LONE STAR Owner on 04/30/2026Verified Service
They service representative within the vehicle. Check-in was very professional and polite has answered all my questions. As was in and out in a timely manner
by Meador Chrysler Dodge Jeep Ram on 05/01/2026
We are glad to hear your visit to Meador Chrysler Dodge Jeep Ram was both professional and efficient. It is great to know your service representative took the time to answer your questions and make the check-in process smooth. Thank you for sharing your feedback, and we look forward to seeing you again at your next visit.
by 2018 DODGE DURANGO R/T Owner on 03/08/2026Verified Service
No problem. The person who took the appointment didn't put the right order in. I ask for an Emission Test she put down oil change and filters. Could not understand what I was saying.
by Meador Chrysler Dodge Jeep Ram on 03/09/2026
We're sorry to hear about the miscommunication. Please reach out to us directly so we can ensure that your needs are taken care of. Thank you for choosing Meador Chrysler Dodge Jeep Ram!
Best,
Larry Johnson - Fixed Operations Manager - larryjohnson@lithia.com
by 2019 DODGE CHARGER R/T Owner on 03/01/2026Verified Service
Car was there for over a month. We were told the exact truth. Kept pushing us back. Not professional at all
by Meador Chrysler Dodge Jeep Ram on 03/02/2026
Hello,
We apologize for the delay and any miscommunication during your service visit. This is not the level of professionalism we aim to provide, and we'd like to address your concerns more thoroughly. Please feel free to reach out so that we can assist you further and get this matter resolved promptly.
Thank you,
Larry Johnson | Service Manager
LarryJohnson@lithia.com
Meador Chrysler Dodge Jeep Ram
by Manny H. on 01/26/2026Verified Shopper
They do not follow up till days later plus they have you jumping through hoops for information they want from you but do not get you information you want/need from them.and it's 3 or 4 different sales people calling,texting,emailing .so confusing
by Meador Chrysler Dodge Jeep Ram on 01/28/2026
Hello Manny,
I'm really sorry to hear about your frustrating experience with us. It's never our intention to leave any of our customers feeling confused or unimportant. I understand that miscommunication can be frustrating and it sounds like we let you down. If you would be willing to give us another shot, I would love the opportunity to assist you and make things right. Please feel free to reach out using the contact below. I look forward to helping improve your experience with us.
Best,
Jeffrey Rosser
General Manager
JeffreyRosser@lithia.com
Meador Chrysler Dodge Jeep Ram
by 2019 RAM PROMASTER 1500 STANDARD Owner on 01/21/2026Verified Service
No stars my vehicle was in the shop for 1 month before being repaired. Understand excuses but poor execution not excepted
by Delicia Mitchell on 01/22/2026
Hello Mr. Causey
My name is Delicia and I am the Drive Manager here at Meador CDJR.
Please accept my sincere apologies for your recent negative experience. I'm sorry to hear you were less than satisfied with your service experience. Our goal is always the total satisfaction of our customers.
I'd like to discuss what occurred and how we might make it up to you. At your convenience, please contact me directly at 817-547-9803.
We value our customers' opinions, and thank you for trusting us with your vehicle needs and bringing this to our attention.
Respectfully,
Delicia Mitchell
Service Drive Manager
817-547-9803
by 2021 JEEP GLADIATOR OVERLAND Owner on 12/31/2025Verified Service
The service department does great work! They took care of what I needed and got the work done really fast!
by Meador Chrysler Dodge Jeep Ram on 12/31/2025
Thanks for choosing Meador Chrysler Dodge Jeep Ram! We're glad to hear our service team took care of you quickly and efficiently. See you next time!
by 2022 RAM 1500 BIG HORN/LONE STAR Owner on 11/26/2025Verified Service
Said that a diagnosis for the vehicle would be 2 months, and would not have a loaner so I would have to rent a vehicle . The issue could be a minor problem.
The girl at the counter had no people skills.
by Meador Chrysler Dodge Jeep Ram on 12/01/2025
Hello,
We understand how frustrating it must be to hear that a diagnosis could take that long, especially without the option of a loaner. We're sorry we could not meet expectations this time around. Your comments about the interaction at the counter are also important, and we'll be reviewing them to ensure customers feel respected and supported from the moment they arrive.
We appreciate you taking the time to let us know what happened. If you need more assistance or would like to discuss your experience further, please feel free to contact me directly!
Thank you,
Larry Johnson | Service Manager
LarryJohnson@lithia.com
Meador Chrysler Dodge Jeep Ram
by 2020 RAM 2500 LARAMIE Owner on 11/24/2025Verified Service
The service was exactly what I needed. My vehicle was diagnosed, my options were explained, and the services were completed the same day. No surprises.
by Meador Chrysler Dodge Jeep Ram on 11/25/2025
Thank you for choosing Meador Chrysler Dodge Jeep Ram! We're glad everything was transparent and smooth from start to finish. See you down the road!
by 2022 JEEP WAGONEER SERIES II Owner on 11/14/2025Verified Service
They didn't do anything for us. Told us they had the part in stock and promised the car would be done by the following day. Went to pick it up and they hadn't even touched the vehicle nor did they have the part in stock.
by Meador Chrysler Dodge Jeep Ram on 11/14/2025
Hello,
I'm really sorry to hear about the mix-up and inconvenience with your vehicle, especially when we strive to provide every customer with transparency, professionalism and satisfaction during every visit. I'm sorry to hear that this situation has waned your confidence and trust in our ability to meet your automotive needs. Let's make things right - please reach out so I can personally assist in addressing this issue.
Thank you,
Larry Johnson | Service Manager
LarryJohnson@lithia.com
Meador Chrysler Dodge Jeep Ram
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Service Information
307 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Meador Chrysler Dodge Jeep Ram specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Meador Chrysler Dodge Jeep Ram specializes in these makes, in addition to many others.
What do verified customers think about Meador Chrysler Dodge Jeep Ram in Fort Worth, TX?
Verified customers who visit Meador Chrysler Dodge Jeep Ram in Fort Worth, TX rate this business 4 out of 5 stars, with 268 reviews. 307 customers favorited this location.
How can I contact Meador Chrysler Dodge Jeep Ram in Fort Worth, TX?
To reach the sales team at Meador Chrysler Dodge Jeep Ram in Fort Worth, TX, call (682) 413-8105. To reach the service department, call (817) 535-0535
What are the shop amenities offered by Meador Chrysler Dodge Jeep Ram in Fort Worth, TX?
Meador Chrysler Dodge Jeep Ram in Fort Worth, TX offers the following amenities: Complimentary Drinks, Free Car Wash, Free Wi-Fi, Kid's Playroom and Snacks.
Does Meador Chrysler Dodge Jeep Ram in Fort Worth, TX have a service center?
Yes, Meador Chrysler Dodge Jeep Ram in Fort Worth, TX does have a service center. You can contact the service department at (817) 535-0535.
