by 2018 INFINITI QX30/LUXURY/PREMIUM/SPORT Owner on 09/12/2025Verified Service
Old issue with car not resolved. Have had other purported fixes go horribly wrong to the point of scaring my spouse with cars nearing hitting due to car stopping with inability to shift at all. Red warning lights everywhere on the dash. They won't drive the car for any reason. Puttering sound that no one can discern. Ugh. I don't know how much of it is the car or the mechanics
by 2017 INFINITI Q50 BASE/PREMIUM Owner on 01/25/2025Verified Service
Drove my car there for a recall, it drove fine. Went to leave after they were done and my car hesitated to start and my engine light came on. Tech took it back and just cleared the codes and gave me my car back. My car now currently has gas in the oil and doesn't want to run 100%, it idles up down and drinks more fuel than usual.
by Eldridge T. on 08/02/2025Verified Service
The car isn't repaired yet after 5 weeks of going back and forth. This last time I got my car back on empty, my radio was on a different station and I had to pay even though my car still wasn't repaired.
by 2020 INFINITI QX50 PURE/LUXE/ESSENTIAL/ Owner on 07/31/2025Verified Service
Vehicle recall serviced. Fast and honest in assessments (which gained my trust). All questions answered.
by 2019 INFINITI QX60 LUXE/PURE Owner on 05/29/2025Verified Service
I think that my request were met, but I don't feel like I can depend yet on this service department like I did on the previous Ray Brandt organization.
by 2016 INFINITI QX60 Owner on 05/27/2025Verified Service
Everyone was nice and my service advisor Ronnie was nice and professional. Everything went smoothly.
by 2022 MERCEDES-BENZ GLE 350 Owner on 05/10/2025Verified Service
The sales man Keith said I would get a check in the amount of $200.00..
Never happened and did not call me back.Will not do business again.
by 2016 INFINITI QX60 Owner on 04/12/2025Verified Service
My service advisor Kelly was very nice and efficient.
Kelly was very knowledgeable and she took care of my needs.
by 2017 INFINITI QX50 Owner on 01/16/2025Verified Service
Kelly in service and Aaron were great, vey helpful and overall excellent to work with. They do a great job.
by 2020 INFINITI QX60 LUXE/PURE/SPECIAL ED Owner on 01/08/2025Verified Service
The service department got me in and out fast! Everyone was friendly and kept me informed every step of the way concerning my vehicle.
by 2019 INFINITI Q50 LUXE/SPORT/SIGNATURE Owner on 08/17/2024Verified Service
Ronnie is kind and cares about the customers. He keeps you informed about your car repairs, the cost and when your car will be ready for pickup. He allows you time to ask any questions that you may have. Everyone in the service department is helpful and friendly. Service is top of the line with a knowledgeable service department. I am very pleased.
by 2018 INFINITI Q50 RED SPORT 400 Owner on 08/02/2024Verified Service
The staff at Matt Bowers Infiniti of New Orleans is an excellent staff and they took extremely good care of me ! Upon my arrival the staff greeted me with a smile and was ready to service my vehicle. It is my highest recommendation visiting Matt Bowers Infiniti of New Orleans if you want it done right and be treated like royalty !
by 2024 HYUNDAI SANTA CRUZ SEL Owner on 09/18/2025Verified Service
I made an appointment for an oil change for 0830am, indicating 'the customer will wait for vehicle'. That is when I arrived (0830am) and was told 'it may take up to two hours, but probably not that long'. I was asked if I would like a complimentary car wash. I said 'yes'. At 2 hours and 15 mins, I checked on the status of my truck. I was told an oil filter had to be ordered because they did not have an oil filter in stock for my car, but they had it now and it would be another 15 mins. About 20 mins later, the service person called me and said, 'they are bringing your car around and its all ready. It's been nice and cleaned for your too'. I paid for the service and came out to find my car unwashed and in the same condition I dropped it off in. The service took way too long for 'an appointment scheduled service' where I indicated customer will wait. I was given no updates on the delay until I asked, and a free car wash was offered and not given.
by 2016 INFINITI QX70 Owner on 09/16/2025Verified Service
they helped my with my car that was stuck out of town
by Catherine H. on 09/13/2025Verified Service
Easy to schedule
Advisors are amazing
by 2016 INFINITI QX50 Owner on 09/02/2025Verified Service
Very professional and courteous service as usual.
by 2019 INFINITI QX60 LUXE/PURE Owner on 08/31/2025Verified Service
Quick service and friendly people.
by 2015 INFINITI Q50/PREMIUM/SPORT Owner on 08/26/2025Verified Service
Customer service was spot on pricing was horrible
by 2019 INFINITI QX60 LUXE/PURE Owner on 08/09/2025Verified Service
Excellent Service! Personalized treatment!
by 2017 INFINITI QX80 BASE/SIGNATURE Owner on 07/23/2025Verified Service
Always professional and provides excellent service.
1 - 20 of 63 results
Service Information
1,685 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Matt Bowers Infiniti Metairie specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Matt Bowers Infiniti Metairie specializes in these makes, in addition to many others.
What do verified customers think about Matt Bowers Infiniti Metairie in Metairie, LA? Verified customers who visit Matt Bowers Infiniti Metairie in Metairie, LA rate this business 3.9 out of 5 stars, with 63 reviews. 1,685 customers favorited this location.How can I contact Matt Bowers Infiniti Metairie in Metairie, LA? To reach the sales team at Matt Bowers Infiniti Metairie in Metairie, LA, call (504) 832-2005. To reach the service department, call (504) 832-2005Does Matt Bowers Infiniti Metairie in Metairie, LA have a service center? Yes, Matt Bowers Infiniti Metairie in Metairie, LA does have a service center. You can contact the service department at (504) 832-2005.
