by 2020 CHEVROLET COLORADO Z71 Shopper on 08/17/2026Verified Purchase
Not much I didn't like. The only thing I can think of is that I was unaware that I needed to contact the warranty division and let them know that I have insurance on the truck. I don't know if they told me about it and I forgot about it or I just wasn't told I cannot be sure. Everything else was great and they got me a very low interest rate for a used truck.
by Marlow Motors on 08/26/2026
Thank you for the 5-star review and for sharing your feedback! We're glad you had a great experience buying your Chevrolet Colorado Z71 and that our team was able to help you get a low interest rate on your used truck. We also appreciate you mentioning the warranty and insurance communication. That's helpful feedback for us as we work to make the buying process as clear as possible. Thanks for choosing Marlow Motor Company in Front Royal, and we hope you're enjoying your Colorado!
by 2015 JEEP GRAND CHEROKEE LAR/ALT Owner on 07/26/2026Verified Service
The service was excellent and the personel treated us very well. They are friendly and helpful. The cashier was super friendly, as I was very thirsty and found I didn't have any money with me to buy a bottle of water from the machine. She said wait a minute and went through her purse any gave me the money to buy the bottle of water. That's a Marlow employee, 100% customer focused. The service as always was first rate.
by Marlow Motors on 08/26/2026
Thank you for sharing this wonderful review! We're glad you received great service, but we especially love hearing how our cashier went out of her way to help with something as simple as getting you a bottle of water. Those small acts of kindness can make a big difference, and we're proud to have people like that on our team. Thank you for continuing to trust Marlow Motor Company in Front Royal with your Jeep Grand Cherokee. We truly appreciate your business!
by 2019 RAM 1500 BIG HORN/LONE STAR Owner on 07/15/2026Verified Service
These guys make it easy.
- Leave your car, get a ride, I live nearby so no major issue, surely a rental or loaner can be made available.
- Daily updates if the repair is to take longer than expected with accurate information and details of the issue.
- Professional staff and certified mechanics to perform the repairs and/or maintenance.
- Treated with transparency.
by Marlow Motors on 08/26/2026
Thank you for the 5-star review! We're glad our team makes servicing your Ram 1500 easy and keeps you informed when repairs take a little longer. Clear updates, honest information, and making the process convenient are all important to us. Thanks for trusting Marlow Motor Company in Front Royal with your truck. We really appreciate your continued business!
by 2013 TOYOTA TACOMA ACCESS CAB Owner on 05/17/2026Verified Service
They knew what they were doing they found what was wrong with the truck right away unlike the other dealership that worked on the truck Marlow Motors the one to go to they did a great job no problem whatsoever with the Toyota Tacoma I would recommend them to anybody that needed their vehicle worked on thank you Marlow Motors job well done
by Marlow Motors on 06/26/2026
Thank you for the incredible 5-star review and for trusting Marlow Motor Company with your Toyota Tacoma. We're delighted to hear our team was able to quickly diagnose the issue and get your truck repaired correctly. Providing accurate diagnostics and quality repairs is something we take great pride in, and it's especially rewarding to know we were able to earn your confidence. Your recommendation means a great deal to our entire team. Thank you again for your kind words and your trust. We look forward to serving you again in Front Royal whenever you need us.
by 2019 JEEP CHEROKEE LATITUDE Owner on 02/20/2026Verified Service
The lady who did the initial check and registration was very rude. The mechanic and cashier lady were good people and were actually helpful. They couldn't fix my car and told me to tow wherever I want, so I had to tow 200 miles. Apologies for giving low rating.
by 2012 RAM 3500 LARAMIE Owner on 10/03/2026Verified Service
Excellent service as always. Found the issues cleaned the unit and explained if comes back this will be cost. Appreciate the honesty.
by 2017 JEEP CHEROKEE LATITUDE Owner on 09/21/2026Verified Service
They are always courteous and friendly. They have late hours for pick up and drop off, which makes it very convenient.
by 2015 JEEP CHEROKEE TRAILHAWK Owner on 09/14/2026Verified Service
We believe that our service manager, Herb, went above and beyond to make sure that we got everything we needed. Thanks!
by 2024 CHRYSLER PACIFICA HYBRID LIMITED Owner on 09/12/2026Verified Service
My experience is so bad the technician work in my vehicle leaving everything dirty the service is very bad my vehicle take solong for fix 4 weeks for repair and then check engine light coming on right away
by 2017 RAM 2500 LARAMIE Owner on 09/01/2026Verified Service
Another smooth experience. I live in Winchester but go to Marlow in Front Royal because they have great customer service and I can depend on them. I have not had any issues, and they were cheaper and more reliable than the dealership in Winchester.
by 2007 CHRYSLER 300C Owner on 08/06/2026Verified Service
I love dealing with Herb!! He is great. Herb is the reason I continue to go there. Also Scott is also great, I enjoy working with him as well!!
by Marlow Motors on 08/26/2026
Thank you for the 5-star review! It's great to hear how much you enjoy working with Herb and Scott. Having people you know and trust when your vehicle needs service makes a big difference, and we're glad they continue to take good care of you. Thanks for continuing to choose Marlow Motor Company in Front Royal. We'll be sure to share your kind words with Herb and Scott!
by 2025 CHRYSLER VOYAGER LX Owner on 07/15/2026Verified Service
Marlow Motors quickly identified an issue in our engine and had it resolved and working quickly. They were friendly and easy to work with.
by Marlow Motors on 08/26/2026
Thank you for the 5-star review! We're glad our service team was able to quickly find the issue with your Chrysler Voyager and get it taken care of. It's also great to hear everyone was friendly and easy to work with. Thanks for trusting Marlow Motor Company in Front Royal with your Voyager. We appreciate your business!
by 2021 RAM 1500 BIG HORN/LONE STAR Owner on 06/26/2026Verified Service
Made an appointment online for the next day which was really easy to do. Arrived and was greeted by a friendly advisor who used a tablet to check me in. The service was completed quite quickly and no issues afterwards.
by Marlow Motors on 06/26/2026
Thank you for the wonderful 5-star review and for choosing Marlow Motor Company. We're delighted to hear your entire service experiencefrom scheduling your appointment online to checking in with our service advisor and having your vehicle serviced quicklywas smooth and convenient. Providing friendly, efficient service with clear communication is what we strive for every customer. Thank you again for your trust and support. We look forward to serving you again in Front Royal whenever you need us.
by 2014 JEEP CHEROKEE LATITUDE Owner on 06/13/2026Verified Service
Oil change was too, too pricey.
Had a coupon but by time other charges were added, it was not a deal.
by Marlow Motors on 06/26/2026
Thank you for taking the time to share your feedback. We're sorry to hear your visit didn't provide the value you expected. We understand how disappointing it can be when the final cost is higher than anticipated, even with a coupon. We appreciate you bringing this to our attention, as clear communication and transparency are very important to us. If you'd be willing, we'd welcome the opportunity to review your visit with you and answer any questions about the charges. Thank you for choosing Marlow Motor Company, and we hope to have the opportunity to provide you with a better experience in the future.
by 2015 CHEVROLET CAMARO LT Owner on 06/11/2026Verified Service
My car was in for an alignment. It was pulling to the left, but now it is as straight as an arrow, great job.
by Marlow Motors on 06/26/2026
Thank you for the wonderful 5-star review and for choosing Marlow Motor Company. We're delighted to hear your alignment solved the issue and that your Camaro is now driving straight as an arrow. Providing quality repairs that our customers can immediately notice is exactly what our team strives for. Thank you again for your trust and support. We look forward to serving you again in Front Royal whenever you need us.
by 2010 LEXUS IS250 AWD Owner on 05/21/2026Verified Service
They got me in and out within less than an hour, had was greeted and treated with great customer service. This place has a friendly small town family like community.
by Marlow Motors on 06/26/2026
Thank you for the wonderful 5-star review and for choosing Marlow Motor Company. We're delighted to hear you were in and out in less than an hour while receiving excellent customer service from our team. It means a great deal to know you felt the friendly, small-town, family atmosphere that we work hard to create for every customer. Thank you again for your kind words and your trust in our team. We look forward to serving you again in Front Royal whenever you need us.
by 2025 JEEP WRANGLER SPORT Owner on 05/21/2026Verified Service
Identified necessary maintenance, flexible in scheduling, same day service, friendly and great service. Thank you.
by Marlow Motors on 06/26/2026
Thank you for the wonderful 5-star review and for choosing Marlow Motor Company. We're delighted to hear our team was able to identify your vehicle's maintenance needs, work with your schedule, and complete the service the same day. Providing flexible, friendly, and efficient service is exactly what we strive for every customer. Thank you again for your kind words and your trust in our team. We look forward to serving you again in Front Royal whenever you need us.
by Don H. on 04/25/2026Verified Service
Explained what her van needed (and should have) certain 100,00 mile service and completed them in a timely manner
by Marlow Motors on 06/26/2026
Don, thank you for the wonderful 5-star review and for choosing Marlow Motor Company. We're delighted to hear our team took the time to clearly explain the recommended 100,000-mile maintenance for your van and completed the work in a timely manner. We believe clear communication and quality service go hand in hand, and we're glad that was reflected in your experience. Thank you again for your trust and support. We look forward to serving you again in Front Royal whenever you need us.
by 2009 DODGE GRAND CARAVAN SXT Owner on 04/14/2026Verified Service
I wanted to share my feedback regarding the service I received from Marlow Motors. I was very happy with the service provided, especially by Barbra. She was exceptional, and her efforts made the overall experience excellent.
by Marlow Motors on 06/26/2026
Thank you for the wonderful 5-star review and for choosing Marlow Motor Company. We're delighted to hear you had an excellent service experience and that Barbara made such a positive impression. We'll be sure to share your kind words with her, as we know she'll truly appreciate the recognition. Providing exceptional customer care is what our team strives for every day. Thank you again for your trust and support. We look forward to serving you again in Front Royal whenever you need us.
by 2016 FORD FUSION S Shopper on 04/09/2026Verified Purchase
Everybody was very professional and helpful especially Chris and Wendy.
They got me an excellent vehicle with an excellent payment.
I would highly recommend them to buy your vehicle ftom.
by Marlow Motors on 06/26/2026
Thank you for the wonderful 5-star review and for choosing Marlow Motor Company. We're thrilled to hear Chris and Wendy provided such a professional and helpful buying experience and were able to help you find the right vehicle with a payment that fit your needs. Your recommendation means a great deal to our entire team, and we truly appreciate your kind words. Congratulations on your new vehicle! We look forward to serving you again in Front Royal for all of your future automotive needs.
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Service Information
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4,731 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Marlow Motors specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Marlow Motors specializes in these makes, in addition to many others.
Chevrolet
Chrysler
Dodge
Jeep
Ram
Shop Amenities
Courtesy Shuttle
Free Wi-Fi
Mobile Charging Station
About Us
Need Chrysler, Jeep, Dodge or Ram service or repairs? Then make a pit stop at Marlow Motor Company, where our highly trained technicians in our state-of-the-art Service Center are equipped to properly service your vehicle. Our dedicated team has the ...
What do verified customers think about Marlow Motors in Front Royal, VA?
Verified customers who visit Marlow Motors in Front Royal, VA rate this business 4.7 out of 5 stars, with 523 reviews. 4,731 customers favorited this location.
How can I contact Marlow Motors in Front Royal, VA?
To reach the sales team at Marlow Motors in Front Royal, VA, call (877) 766-5021. To reach the service department, call (540) 252-0596
How can I schedule a service appointment with Marlow Motors in Front Royal, VA?
