by 2015 SUBARU OUTBACK 2.5I LIMITED Owner on 07/10/2025Verified Service
Usually your service is very good, but I was disappointed in my last visit. I arrived at 9:05 for a 9:15 appointment for oil change and tire rotation. I waited in the lobby until almost 11:30. Others who were there both before and after me left with their cars. I have no idea why my car took so long for this simple work.
by 2010 SUBARU FORESTER 2.5X PREMIUM Owner on 06/27/2025Verified Service
They deceived me in the necessary services that I needed for my car. I took my car to another shop who said I didn't need those for a while. And they overcharged me for an oil change. It was twice the amount other places charge. I won't come back here again.
by 2008 SUBARU TRIBECA Owner on 06/18/2025Verified Service
One of the recalls was to fix the hatch on my hood. You replaced it but you didn't fix it now it's sitting up inch and a half above where it was before and you told me you couldn't do anything about it so I had to take it to a mechanic and have it fixed. Thanks for nothing.
by 2018 SUBARU WRX LIMITED Owner on 05/17/2025Verified Service
Everything was very good. Appreciated having a loaner car at a reasonable price. Also appreciated being able to communicate with service coordinator, via text message. My service coordinator explained everything in detail and provided me with options regarding timing of recommended services.
by 2022 SUBARU OUTBACK LIMITED Owner on 04/18/2025Verified Service
The service at the midtown location of Mark Miller,Subaru has slipped over the years. They used to be so thorough and now they are just pushing those cars through. Because of that they missed a lot of things. They've also cut back on some of the things they offer like the concierge service that made getting your car taken care of so much easier. I wonder if they need another location so they're not as busy?
by 2019 SUBARU FORESTER SPORT Owner on 03/29/2026Verified Service
They kept me informed and even offered a loaner car or to order a uber which we didn't need. The car is running really great and so thankful it covered by the extended warranty.
by 2026 SUBARU OUTBACK TOURING XT Owner on 03/29/2026Verified Service
They quoted me three hours over the phone for the service, but it only took an hour. Really like the complimentary water, coffee, and soda. The cafe is a bonus too. Their service department is too notch.
by 2024 SUBARU FORESTER WILDERNESS Owner on 03/27/2026Verified Service
The staff was very professional and nice, clean service area. I liked that they kept me informed as to what they were inspecting in my car. Loved the new showroom with the vintage Subaru's.
by 2018 SUBARU FORESTER 2.5I PREMIUM Owner on 03/22/2026Verified Service
Shelby was wonderful to work with. She was understanding of my situation and helped make the process easier.
by 2019 SUBARU OUTBACK 2.5I PREMIUM Owner on 03/21/2026Verified Service
The team at Mark Miller Subaru are fantastic and do an amazing job each time I visit. So grateful to have a company that takes care of it's customers!
by 2023 SUBARU FORESTER WILDERNESS Owner on 03/12/2026Verified Service
Excellent service by Josh at Mark Miller Subaru. I liked the under the car video they shared with you, so you could see what they were talking about.
by 2023 SUBARU FORESTER PREMIUM Owner on 03/08/2026Verified Service
Always great service by a staff that cares and wants to provide the best service possible to their customers.
by 2022 SUBARU FORESTER SPORT Owner on 03/06/2026Verified Service
The staff here are very nice and honest. I'm so happy I bought from Mark Miller Subaru and continue to visit both MIdtown and Southtown.
by 2025 SUBARU OUTBACK ONYX EDITION Owner on 03/01/2026Verified Service
Love Mark Miller Subaru! Been going there for 14 years now. I had my car in last week and got sick, had a loaner car and asked if they could bring my car to me and swap it out. And they did. Five star rating Mark Miller Subaru. Thank you.
by 2026 SUBARU OUTBACK TOURING XT Shopper on 02/27/2026Verified Purchase
They didn't apply pressure and we're willing to take the time I needed to decide what it was that I wanted.
by 2020 SUBARU ASCENT PREMIUM Owner on 02/27/2026Verified Service
They are always very thorough and keep you in the loop of what is and needs to be done, without pressure to do more.
by 2017 SUBARU OUTBACK TOURING Owner on 02/25/2026Verified Service
Drew is amazing and great to work with!! They car about your time and really respect you. They treat you like family!
by 2022 SUBARU ASCENT TOURING Owner on 02/24/2026Verified Service
Fantastic experience! My service advisor went over and up above to help me with a problem I just stopped in to ask about!
by 2024 SUBARU CROSSTREK PREMIUM Owner on 02/22/2026Verified Service
Brianna kept me aware of all pertinent information and corresponding time frames and my seat heater works.
by 2019 SUBARU FORESTER SPORT Owner on 02/22/2026Verified Service
I liked the video inspection that was part of my report as they did the work. They kept me in the loop as to extra service recommended and why.
