by Annie0k04@gmail C. on 05/30/2025Verified Service
I was communicating with someone in the used department where I strongly believe she forgot to tell the auto center about one issue....because it popped right back up after leaving there. Either that, they didn't complete the task. They forget to communicate to each other. She also told me she'd ask them but he said they weren't told. This place is far from me, so I go here when there's more than just 1 issue...
by Mark Christopher Auto Center on 06/02/2025
Thank you for sharing your experience. I understand how frustrating it can be when communication breaks down, especially regarding multiple issues with your vehicle. At Mark Christopher Auto Center, we strive to ensure that all concerns are addressed thoroughly. I appreciate your feedback, and I encourage you to reach out to me directly so we can clarify and resolve any lingering issues with your vehicle. Your satisfaction is important to us, and we are here to help.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by 2023 BUICK ENVISION AVENIR Owner on 06/11/2025Verified Service
Took my vehicle in for service and was greeted by my service advisor Jackie. Jackie was great with communicating to me what my vehicle needed and made sure my vehicle was done in a timely manner. I will only take my vehicles to her in the future.
by Mark Christopher Auto Center on 06/11/2025
Thank you so much for your kind words! We truly appreciate your feedback regarding your experience at Mark Christopher Auto Center. We're thrilled to hear that Jackie provided excellent communication and timely service for your vehicle. We look forward to assisting you and your vehicles in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by 2024 CHEVROLET SILVERADO K1500 RST Owner on 06/08/2025Verified Service
They got the work done but it took two visits and I had to call to schedule the 2nd visit. The follow up from the service rep was poor. Don't know if he was too busy but if I didn't follow up, the work would never get done.
by Mark Christopher Auto Center on 06/09/2025
Thank you for sharing your experience. I understand your concerns regarding the lack of communication and delays during your recent service visit at Mark Christopher Auto Center. Scheduling an appointment in advance should lead to timely attention, and we recognize how important consistent follow-up is to ensure the work gets completed. Your feedback highlights important issues and will be shared with the appropriate team for review.
If you'd like to discuss your visit further or address your concerns, I encourage you to reach out to me directly. Your satisfaction is important to us.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by Albert R. on 05/29/2025Verified Service
I have been with mark Christopher Cadillac HUMMER for over 20 years - they do good work and the service personnel are professional
by Mark Christopher Auto Center on 05/29/2025
Thank you for your kind words, Albert! I'm thrilled to hear that you've been with Mark Christopher Auto Center for over 20 years and have had positive experiences with our service team. I appreciate your loyalty and look forward to continuing to serve you in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by 2020 GMC ACADIA SLE Owner on 05/14/2025Verified Service
For one did not fill up my fluids and they they told me they looked in my air filter and obviously they did not?
by Mark Christopher Auto Center on 05/16/2025
Thank you for your feedback. I understand your concerns regarding the fluid levels and the air filter inspection. At Mark Christopher Auto Center, we strive to provide thorough and quality service on all vehicles, including your GMC Acadia. I appreciate you bringing this to our attention and would encourage you to reach out to us directly so that we can address these issues and ensure your satisfaction. Your experience is important to us, and we want to help!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by 2021 GMC SIERRA K2500 SLE Owner on 04/27/2025Verified Service
Stripped my bolts when changing batteries. Didnt reset fuel filter life clock. Reported issues same day three times no one had reached out.
by Mark Christopher Auto Center on 04/28/2025
Thank you for sharing your experience. I understand your frustration regarding the issues you encountered with your vehicle, and your feedback about the battery change and fuel filter life clock is important to us. At Mark Christopher Auto Center, we strive for high standards and want to ensure you receive the best service possible.
Please reach out to me directly so we can address these concerns and work towards a resolution. We appreciate your feedback and hope to improve your experience moving forward.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by 2015 CADILLAC ESCALADE ESV PLATINUM Owner on 04/23/2025Verified Service
Domu the consultant was seriously, and I mean, SERIOUSLY, the best consultant EVER! I ran into an old coworker there and he only goes there because of Domu. Highly recommend him and the services Mark C. provides.
by Mark Christopher Auto Center on 04/23/2025
Thank you for your fantastic review! We're thrilled to hear that Domu provided you with such exceptional service at Mark Christopher Auto Center. It's wonderful to know he made such a positive impact on your experience. We appreciate your recommendation and look forward to seeing you again soon!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
by Peter K. on 12/16/2024Verified Shopper
They don't even have a car, but they make people visit with false advertisements and try to sell other cars.
by Mark Christopher Auto Center on 12/17/2024
Thank you for sharing your experience. We strive for transparency at Mark Christopher Auto Center, and I'm disappointed to hear that the vehicle you were interested in was no longer available. Your feedback is valuable, and I encourage you to reach out directly to discuss your concerns further. We are dedicated to maintaining our standards and would like to ensure a better experience for you in the future.
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
by 2012 CHEVROLET SILVERADO C1500 LT Owner on 06/14/2025Verified Service
Outstanding! Nobody is wo perfume! He should be the GM!!!!
by 2007 CADILLAC ESCALADE LUXURY Owner on 06/13/2025Verified Service
Went well no issues unresolved
by Mark Christopher Auto Center on 06/13/2025
Thank you for your positive feedback! It's wonderful to hear that everything went well with your experience at Mark Christopher Auto Center. We appreciate your support and look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by 2025 CADILLAC CT5 PREMIUM LUXURY Owner on 06/13/2025Verified Service
Service writer very knowledgeable and accommodating.
by Mark Christopher Auto Center on 06/13/2025
Thank you for your wonderful review! I'm thrilled to hear that our service writer was knowledgeable and accommodating during your visit to Mark Christopher Auto Center. We strive to provide excellent service, and it's great to know we're meeting that goal. We look forward to seeing you again!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by Debbie F. on 06/13/2025Verified Service
Always a good experience,
I would never go anywhere else!
by Mark Christopher Auto Center on 06/13/2025
Thank you for your wonderful review, Debbie! I'm thrilled to hear that you always have a good experience at Mark Christopher Auto Center. Your loyalty means a lot to us, and we look forward to serving you again!
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
by 2015 CHEVROLET SILVERADO C1500 LT Owner on 06/13/2025Verified Service
I've been a customer here for 14 years and this was by far the worst service I've ever experienced
by 2023 GMC TERRAIN SLT Owner on 06/09/2025Verified Service
Great and friendly service. Would highly recommend.
by Mark Christopher Auto Center on 06/09/2025
Thank you for the kind words! We're thrilled to hear you had a great experience at Mark Christopher Auto Center. Your recommendation means a lot to us. We look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by 2025 CHEVROLET TRAX ACTIV Owner on 06/09/2025Verified Service
Great ppl got a great deal
by Mark Christopher Auto Center on 06/09/2025
Thank you for your wonderful review! I'm thrilled to hear that you found a great deal at Mark Christopher Auto Center. Our team takes pride in providing excellent service, and we appreciate your kind words. We look forward to assisting you again in the future!
Lloyd Beardsley, General Manager lbeardsley@markchristopher.com
by 2016 CADILLAC ATS-V Owner on 06/08/2025Verified Service
They did a good job. I have had this work done there before.
by Mark Christopher Auto Center on 06/08/2025
Thank you for your positive feedback! I'm glad to hear that you've had a good experience with the work done at Mark Christopher Auto Center in the past. We appreciate your loyalty and look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by 2024 GMC YUKON DENALI ULTIMATE Owner on 06/04/2025Verified Service
Great personalized service.
by Mark Christopher Auto Center on 06/05/2025
Thank you for the wonderful review! We at Mark Christopher Auto Center are thrilled to hear that you appreciated our personalized service. Your satisfaction means a lot to us, and we hope to assist you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by 2016 CHEVROLET SILVERADO C1500 LT Owner on 06/04/2025Verified Service
Service rep was very attentive. Answered all my questions. Service was quick.
by Mark Christopher Auto Center on 06/04/2025
Thank you for your fantastic review! I am thrilled to hear that our team at Mark Christopher Auto Center was attentive and able to answer all your questions quickly. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by 2020 GMC SIERRA K1500 AT4 Owner on 06/04/2025Verified Service
Fast and courteous service. Availability of appointments.
by Mark Christopher Auto Center on 06/04/2025
Thank you for your kind words! I'm thrilled to hear that you appreciated our fast and courteous service, as well as the convenience of appointment availability at Mark Christopher Auto Center. We look forward to seeing you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
by 2024 CADILLAC ESCALADE LUXURY Owner on 06/02/2025Verified Service
I like your great customer service
by Mark Christopher Auto Center on 06/02/2025
Thank you so much for your kind review! We appreciate your feedback and are thrilled to hear that you enjoyed our customer service at Mark Christopher Auto Center. We look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
1 - 20 of 47 results
Service Information
Don't miss your service!
Schedule or call your dealer for service appointment today to avoid costly repair cost.
2,492 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Mark Christopher Auto Center specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Mark Christopher Auto Center specializes in these makes, in addition to many others.
What do verified customers think about Mark Christopher Auto Center in Ontario, CA? Verified customers who visit Mark Christopher Auto Center in Ontario, CA rate this business 4.1 out of 5 stars, with 47 reviews. 2,492 customers favorited this location.How can I contact Mark Christopher Auto Center in Ontario, CA? To reach the sales team at Mark Christopher Auto Center in Ontario, CA, call (909) 245-6925. To reach the service department, call (909) 509-5844How can I schedule a service appointment with Mark Christopher Auto Center in Ontario, CA? You can schedule a service appointment at Mark Christopher Auto Center in Ontario, CA through CARFAX.Does Mark Christopher Auto Center in Ontario, CA have a service center? Yes, Mark Christopher Auto Center in Ontario, CA does have a service center. You can contact the service department at (909) 509-5844.
