by 2020 HONDA CR-V EX Owner on 02/21/2026Verified Service
Left my car for service. They were supposed to text or call when ready. Did not. I went to check on it several hours later and it was done. Dealership later texted me that a couple of issues where not addressed. Why not? Not sure what happened to their service?!
by Owner on 02/24/2026
Thank you for your feedback, and we sincerely apologize for the frustration you experienced. Our texting system unfortunately went down that day, which caused the delay in notifying you that your vehicle was ready. We understand how inconvenient that was and are very sorry for the breakdown in communication.
We also apologize that the additional items were not clearly addressed before you left. That is not the level of service we aim to provide. Please reach out to us directly so we can review your visit and make this right. We truly appreciate your business and your honest feedback. 419-529-4000
by Linda G. on 02/17/2026Verified Service
I called and explained my problem and a service date was set. My car was checked out fast and the part was ordered, came in next day and installed in a short period of time. Part solved my problem. I was treated with respect and kept informed. Can't ask for more .
by Owner on 02/18/2026
Thank you for the fantastic 5-star review! We're so glad everything went smoothly from scheduling your appointment to getting the part quickly and fixing the issue. Providing fast, respectful, and well-communicated service is what we strive for. We truly appreciate your trust and look forward to helping you again!
by 2026 HONDA CR-V SPORT TOURING Owner on 02/10/2026Verified Service
Fabulous and friendly service! I was promised an invisible repair and they delivered. My brand new car looks brand new again after someone opened their door and dented and chipped my paint. I am very happy with the fast, efficient and professional service!
by Owner on 02/10/2026
Thank you for the amazing 5-star review! We're thrilled to hear your repair turned out perfectly and your car looks brand new again. We truly appreciate your trust and are glad our team delivered fast, professional service!
by 2021 NISSAN ROGUE S Owner on 10/09/2025Verified Service
I always get quick reliable service at Nissan. Friendly people. Nice atmosphere. This time they did not check the air pressure on my tires after they were rotated. Not faulting. Mistakes happen. Easy fix for me. I still will rely on Nissan for all my auto needs
by 2013 HONDA ACCORD EX-L Owner on 03/18/2026Verified Service
Service was done without any issues and I was advised of any items that would may be required in the future.
by Owner on 03/23/2026
Thank you for the 5-star review! We're glad to hear your service visit went smoothly and that our team was able to keep you informed about any items that may need attention in the future. We appreciate your trust in us and look forward to assisting you again!
by 2015 NISSAN ROGUE S/SL/SV Owner on 03/07/2026Verified Service
Mansfield Motors was quick and efficient and gave us the cost up front. We are very satisfied with the service we received from MMG Service.
by Owner on 03/10/2026
Thank you for the 5-star review! We're glad to hear our service team was quick, efficient, and transparent with pricing. We truly appreciate your trust in MMG Service and look forward to helping you again!
by 2017 NISSAN ROGUE S/SV/SL Owner on 01/23/2026Verified Service
The entire experience was great. Very professional and prompt! I used a coupon for an oil change and price wise it was parallel to me doing it myself. Very happy every time I stop in! Luke is a friendly guy!
by Owner on 01/23/2026
Thank you so much for the amazing 5-star review! We're thrilled to hear your experience was professional, prompt, and a great value. Luke will appreciate the shoutout we're lucky to have him! We look forward to seeing you again next time!
by 2018 HONDA CR-V EX Owner on 01/16/2026Verified Service
I like that they give results of their inspection of the car then give estimates of cost of each service or repair before I commit to getting work done
by Owner on 01/20/2026
Thank you for the 5-star review! We're so glad you appreciate our detailed inspection results and transparent estimates before any work is done. Our goal is to make sure you feel informed, confident, and in control every step of the way. We truly appreciate your trust and look forward to taking care of your vehicle again!
by 2020 HONDA FIT LX Owner on 12/01/2025Verified Service
I can always trust the Honda service manager to.take care of my concerns. They have gone out of the way to make me feel like I can trust them with my Honda Fit.
by Owner on 12/04/2025
Thank you so much for your kind words! We're thrilled to hear that you feel confident trusting our Honda Service team with your Fit. Our goal is always to make sure every concern is handled with care, and it means a lot to know we've earned your trust. We truly appreciate your support!
by 2021 ACURA RDX ADVANCE/PMC EDITION Owner on 11/24/2025Verified Service
Ran on schedule, kept me updated throughout the service, friendly and fair priced, washed my car to top it off!
by Owner on 12/04/2025
Thank you for the 5 stars! We truly appreciate you taking the time to rate your experience with us.
by 2015 LINCOLN MKZ Owner on 10/21/2025Verified Service
Took longer than what I was told I had somewhere to be should have informed me they were going to do recall work before hand
by 2018 HONDA RIDGELINE RTL Owner on 07/25/2025Verified Service
The Honda team is always friendly and take their job seriously. Excellent oil, change and rotating of tires.
by 2020 LINCOLN CORSAIR RESERVE Owner on 07/04/2025Verified Service
We've been getting service at MMG , since purchasing our vehicle 4 years ago, and always had excellent service. The Service Manager has always been Mr. James, which says a lot for the dealership. He is excellent!!!
by 2024 LINCOLN AVIATOR RESERVE Owner on 04/21/2025Verified Service
did not have loaner available for two weeks so had to wait for vehicle. Did not set tires to prop psi per reading on dash
by Owner on 04/23/2025
Thank you for your feedback. We apologize for the inconvenience caused by the loaner availability and the tire pressure issue. We understand how important these details are to your overall service experience. If your tire pressures still need to be adjusted, feel free to stop by the dealership at your convenienceno appointment is necessary, and we'd be happy to take care of it for you. If you have any questions, then please call my direct line at (419) 288-7156.
Best Regards,
Emmanuel Silvera
Customer Relations
by 2021 NISSAN ROGUE S Owner on 04/11/2025Verified Service
Always a great experience with Nissan. Very courteous, and informative. The service video was new to me an a nice added touch. I love my Nissan and they keep it running in top shape.
by Owner on 04/14/2025
Thank you for your kind review! We're thrilled to hear that you've consistently had great experiences with our Nissan team. It's wonderful to know the service video added to your visit and helped keep you informed. We're proud to help keep your Nissan running at its best and appreciate your continued trust!
by 2020 HONDA CR-V EX Owner on 04/09/2025Verified Service
They have a good service department. They kept the appointment and completed service in stated amount of time while I waited.
They are a bit pricey
by Owner on 04/10/2025
Thank you for your review! We're glad to hear that our service team honored your appointment and completed the work in the time promised. We understand that pricing is an important factor, which is why we offer a price match guarantee on comparable services using same parts. We appreciate your feedback and look forward to serving you again!
by 2017 LINCOLN MKC RESERVE Owner on 04/08/2025Verified Service
they helped show how my new ride works with all the new gadgets i never had before made me excited for my new ride
by Owner on 04/09/2025
Thank you for your review! We're so glad to hear that our team took the time to walk you through all the new features and gadgets in your vehicle. It's always exciting to get behind the wheel of something new, and we're happy we could make that experience even better for you. Enjoy your new ride, and we're here if you ever have any questions down the road!
by 2019 NISSAN KICKS S/SR/SV Owner on 04/02/2025Verified Service
Fast friendly concerned about safety make sure everything's updated they tell you what needs to be replaced and how much and they work with you very friendly caring
by Owner on 04/03/2025
Thank you for your kind review! We're glad to hear that you had a fast and friendly experience, and that our team took the time to prioritize your safety and keep you informed. Providing clear communication and working with our customers is something we take pride in. We appreciate your support and look forward to assisting you again!
by 2017 NISSAN ALTIMA 2.5/S/SV/SL/SR Owner on 12/02/2024Verified Service
The Service Director David James really cares about your business and takes excellent care of customers. David really took care of my family and our three cars! The customer service he showed should be the gold standard of the industry! ALL of my business will be going through MMG because of David James! A big thank you to your leadership and team.
by Owner on 12/03/2024
We sincerely appreciate your 5-Star review and Feedback; Mansfield Motor Group appreciates your support, and we are pleased to hear that your experience was most satisfactory! If you ever need anything, give us a call and we'd be happy to assist! Save travels!
by 2017 NISSAN VERSA NO S/SPLUS/SV/SR/SL Owner on 09/28/2024Verified Service
Online scheduling app does not work well. Service Department contacted me by phone to correct and to offer a sooner day and time for service which would work for me. Service Department was clear as to what services were to be provided, options, and cost. I arrived early for my appointment expecting to wait until my appointment time and was delighted when the work was started and completed early.
by Owner on 10/14/2024
Hi there! We're glad to hear that our service team has provided the exceptional experience that MMG always strives for!
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Service Information
381 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Mansfield Motor Group specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Mansfield Motor Group specializes in these makes, in addition to many others.
What do verified customers think about Mansfield Motor Group in Ontario, OH?
Verified customers who visit Mansfield Motor Group in Ontario, OH rate this business 4.8 out of 5 stars, with 467 reviews. 381 customers favorited this location.
How can I contact Mansfield Motor Group in Ontario, OH?
To reach the sales team at Mansfield Motor Group in Ontario, OH, call (419) 529-4000. To reach the service department, call (419) 529-4000
Does Mansfield Motor Group in Ontario, OH have a service center?
Yes, Mansfield Motor Group in Ontario, OH does have a service center. You can contact the service department at (419) 529-4000.
