by 2018 TOYOTA CAMRY XSE Owner on 06/30/2025Verified Service
Service center managers don't return calls. Have a vehicle under an insurance claim and tried to get our assigned service advisor to call or even text back. Nothing for 5 days. Glung somewhere else. Horrible!
by 2015 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 06/23/2025Verified Service
Service was done timely. Service advisor explained issues well. Price was more than I expected even though I was given an estimate close to that price.
by 2018 TOYOTA RAV4 SE Owner on 06/23/2025Verified Service
They were upfront with the costs on the service of the vehicle when i called the preceding week before coming in. The held true to the price.
by 2023 TOYOTA VENZA LE/XLE/LIMITED/NIGH Owner on 06/21/2025Verified Service
Nothing special, 20k did only the basics. I changed the filters (air and cabin) myself. Not sure the fluids were checked as some were low.
by 2022 TOYOTA SIENNA XSE Owner on 06/14/2025Verified Service
Very nice. Upfront with costs and fast. I added extra services an hour into my oil change. They were great. As much as I spent that day, I wish they gave me a quick wash. My other dealership used to a run a quick wash after whet service.
by Moe Jaradat on 06/19/2025
Thank you for the 4-star review!
We truly appreciate your feedback and look forward to earning a 5-star rating on your next visit.
Please don't forget to ask for a complimentary car wash next time we'll be happy to take care of it!
by 2023 TOYOTA TACOMA DBCAB/SR5/TRDSPT Owner on 05/10/2025Verified Service
My appointment was last minute, and they were able to get me in very quickly. The people were all very nice and polite. The service was done in a very timely manner. It has been a while since I have been to Lodi Toyota, and I think I will probably be coming back often.
by 2016 TOYOTA PRIUS Owner on 02/13/2025Verified Service
The service was way overpriced. "Engine light" diagnostic service should be based on based on actual time involved. A gas cap problem should not have taken that much time to diagnose. Way overpriced at a minimum of $215 to start as far as I'm concerned.
by 2023 TOYOTA RAV4 LTD Shopper on 09/25/2024Verified Purchase
The sales person handed me the keys and said congratulations after I finished the paperwork. This car is loaded and I did not know how to operate anything especially the navigation phone system.
What kind of customer service is that. He just wanted to make the sale and get rid of me. I will never buy a car from him again.
by 2016 TOYOTA 4RUNNER SR5/LTD/TRLPR/TRD Owner on 09/19/2024Verified Service
Scheduled my car for new rims over the phone with a person when I get to my appointment and drop it off I get a call later saying my car was ready when I asked if the new rims were sealed they said no. My car was there for 8 hours. Inconvenience. Also I spoke with 2 men don't know their names but were rude over the phone.
by 2023 TOYOTA TACOMA DOUBLE CAB/SR/SR5/ Owner on 08/15/2024Verified Service
This dealership is about the most lazy and inattentive dealership I've ever been to. This is a new development as we've bought 7 cars from Lodi Toyota in the past and it was never that way. But the new ownership and staff are just not up to snuff. One shining star is Ty. He's a stud and they're lucky to have him there.
by 2019 TOYOTA RAV4 ADVENTURE Owner on 04/14/2024Verified Service
He was very helpful in updating my service needs. I paid for services, on my prior visit that were not even due yet, at the request of the service person at Toyota. Eli apologized for the former employees dishonesty and gave me the right service suggestions for maintenance.
by 2019 TOYOTA RAV4 XLE PREMIUM Owner on 04/12/2024Verified Service
I got in and out with-in an hour! I was on time for my appointment and they took me right away! I think the prices are quite high considering they didn't even change the oil with this new oil lasting 10,000 miles. It wound up just being a safety check of fluid levels. just under $100 is what I paid!
by 2012 TOYOTA COROLLA BASE/S/LE Shopper on 03/17/2024Verified Purchase
I asked for the cheapest car on the lot they told me this one was $8,000 then when I talked to a dealer they said it was $8,500 then when I was buying the car they said it was $8,900 there was some water on the headlights that appeared to be on the outside and when I got it home to wipe it down the water was inside the headlights I am very disappointed I may never go to Toyota dealership again
by 2009 TOYOTA YARIS Owner on 03/01/2024Verified Service
Ty is an excellent representative. He always goes above and beyond for me. He coordinated the scheduling with the mechanic and my work schedule to provide the service I needed for my vehicle. I will always ask for Ty. I travel 30 plus miles because of Ty.
by 2019 TOYOTA RAV4 XLE PREMIUM Owner on 11/10/2023Verified Service
The service was very good as usual, but I was quoted less than I was charged.
The price for normal servicing is out of sight. It cost me $140 with no extra repairs. For retired people, this kind of charge is way to high. In the future, I am going to look into an alterative place to get service. Can't afford you folks any longer!!!
by 2021 TOYOTA CAMRY XSE Owner on 10/14/2023Verified Service
Young lady that checked me in was very nice and welcoming. The man that called me with the paperwork, was not the most welcoming nor did he seem like he wanted to answer my questions. He also seemed unpleased when I stated I'll was waiting at the dealership for my car. In his defense I had a 730am appointment so maybe he just needed a some coffee. Hope he has been having better days.
by 2019 TOYOTA RAV4 ADVENTURE Owner on 09/30/2023Verified Service
The scheduled appt. was good. But I did find out I had several different filters and fluids that were due to to changed. I was not aware and it was going to be quite expensive. I was only able to do about half of what was due. Some way of forewarning patrons would be appreciated.
by 2009 TOYOTA RAV4 Owner on 08/03/2023Verified Service
As always Lodi Toyota did a great job in servicing my car!! This time much was required to get my Toyota back on the road as my alternator went out!! Im grateful to Lodi Toyota to get me back on the road!!! My service advisor was great!! He was very thorough in explaining everything that was done on my car!! I highly recommend Lodi Toyota and their service department!!!!
by 2020 TOYOTA TACOMA DOUBLE CAB/SR/SR5 Owner on 07/06/2023Verified Service
Service manager lied to me about a service that was not done 4 times. Then he documented a different appoinment on the service order. I called sales manager
because I bought the car 1 week before, and the phone receptionist kept transferring me back to Service Manager. I couldn't even relay to the sales department how dis-honest their service manager behaved.
by 2023 TOYOTA HIGHLANDER HYBRID LE Owner on 02/26/2023Verified Service
I was under the impression it was an oil change. Had no idea that would be at 10k. But the service team is friendly and informative. Speedy to get you checked. To check out was a little slower, But then i under a time crunch to be fair. Will definitely go back for future service.
