by 2020 SUBARU CROSSTREK LIMITED Owner on 12/13/2025Verified Service
TOP notch service!! I called David in a panic when my dash lights came on, and he scheduled me to bring my car in within the hour and communicated with me every step of the process, and made it so easy and stress free!! would absolutely go back - they gained my trust!
by Lithia Subaru of Oregon City on 12/15/2025
We're so glad David could assist you in such a timely manner! Thank you for choosing Lithia Subaru of Oregon City Service Center and sharing your feedback. We look forward to serving you again! Safe travels!
by 2018 SUBARU OUTBACK 2.5I LIMITED Owner on 12/11/2025Verified Service
Loved it. Went in, got a loaner car, great communication with service manager. Time estimate was spot on. No problems whatsoever.
I've been getting my car serviced here for 8 years and even though it can be a bit of money, it's well invested into a good car because it's taken care of by good people
by Lithia Subaru of Oregon City on 12/12/2025
We truly appreciate your loyalty over the past eight years! It's wonderful to hear that your experiences have been so smooth and that our team has taken such great care of you and your car. Thank you for choosing Lithia Subaru of Oregon City!
by 2009 SUBARU FORESTER 2.5X PREMIUM Owner on 12/07/2025Verified Service
Appreciate the work done on my vehicle and the advice for repairs. It has high mileage and the engine needs a new seal because of leaking oil. The service advisor suggested a few minor repairs and not the real expensive repair. I'll just add oil as needed.
by Lithia Subaru of Oregon City on 12/08/2025
Thank you for sharing your feedback! We are glad you had a positive experience with our team, and we truly appreciate your business here at Lithia Subaru of Oregon City! We wish you safe travels ahead.
by 2015 SUBARU OUTBACK 2.5I PREMIUM Owner on 09/12/2025Verified Service
The service associate went over and beyond in customer care. His communication, timeliness, follow through and manners were the best I've ever had at Lithia, and I've typically had very good service. I believe his name was Justin.
Keep him around and give him a bonus!
by Lithia Subaru of Oregon City on 09/13/2025
Thank you for sharing your glowing feedback! We're happy that Justin provided fantastic service here at Lithia Subaru of Oregon City. We'll be sure to pass along your kind words. We look forward to seeing you again down the road!
by 2019 SUBARU FORESTER Owner on 08/10/2025Verified Service
I booked for 8:30 a.m. and they had my car all day, but said they couldn't get to it. They gave me a loaner, I got the car the next day and was otherwise very happy with the service. But it took me 3 trips (to drop off the car, to pick up the loaner and to pick up the car) to get the 3-hr repair done.
by Lithia Subaru of Oregon City on 08/12/2025
Thank you for sharing your experience with our team. While I am happy everything went smoothly in the end and that you were pleased with the service done, I apologize for any inconveniences you faced during the process. If there is anything further I can help with or any other questions or concerns that may need my attention, please don't hesitate to reach out to me directly. Thank you.
Mike Mock - Service Manager - mikemock@lithia.com
by 2012 SUBARU OUTBACK 2.5I PREMIUM Owner on 08/01/2025Verified Service
I always receive excellent customer service! I find their service technicians helpful, willing to explain anything I don't understand regarding the mechanics of my car, and eager to answer all my questions. I know my car is in good hands with Lithia Subaru Oregon City.
by Lithia Subaru of Oregon City on 08/01/2025
We're delighted to read this review! It is always great to hear how you are continually greeted with great service and a smile at Lithia Subaru of Oregon City. We appreciate your business and look forward to welcoming you back next time!
by Alison C. on 07/29/2025Verified Service
Poor communication and service wasn't complete. I needed to contact multiple people to find out what was done to eventually learn that my requested service wasn't complete. I took my car to another dealership to get my car worked on. I attempted to get answers from the service manager and was dismissed.
After getting price quotes from other dealerships, I found that Lithia is much higher with poor service.
by Lithia Subaru of Oregon City on 08/01/2025
Hello Alison, I'm sorry to hear about your experience with our service department and the level of communication that was presented, as we strive for transparency and efficiency. When you have a moment, please reach out to me directly if you'd like us to address any remaining concerns or questions you have. Thank you.
Mike Mock - Service Manager - mikemock@lithia.com
by 2011 SUBARU FORESTER 2.5X PREMIUM Owner on 07/07/2025Verified Service
120K maintenance service for my Subaru Forester went well. Staff members were professional and communicated with me during the service. Although the work took longer than expected, I totally understood the mechanics needed to slow down to take care of themselves in such a hot weather. I trust Lithia to take care of my vehicle and that's a valuable asset!
by Lithia Subaru of Oregon City on 07/07/2025
Hello, thank you for the kind feedback! It is rewarding to hear that you enjoyed such a seamless service visit and that communication made it that way. Thank you for trusting the Lithia Subaru of Oregon City team with your business, we hope to welcome you back next time!
by 2016 SUBARU OUTBACK 2.5I PREMIUM Owner on 06/20/2025Verified Service
Lithia always performs the best service for our vehicle and the only service shop that has worked on our vehicle since we purchased our outback in 2016.
The service is not the only reason we go to Lithia but also the quality of the service staff we deal with.
I continue to recommend Lithia to people that are looking for a quality and honest service facility.
Thanks to the team at Lithia!
by Lithia Subaru of Oregon City on 06/20/2025
Thank you for your continued trust in Lithia Subaru of Oregon City! We're glad to hear that our service and staff have consistently met your expectations since 2016. Your recommendations mean a lot to us, and we're here whenever you need assistance with your Outback!
by 2016 SUBARU FORESTER 2.5I PREMIUM Owner on 06/16/2025Verified Service
I am always happy with their service. I have serviced my vehicle in a few places, no one makes my car happier than these folks. Thank you. They will never suggest you unnecessary upgrades, they will never try to rip you off. Thank you for being genuine, honest and for delivering great quality service.
by Lithia Subaru of Oregon City on 06/17/2025
Thank you for sharing your positive experience with Lithia Subaru of Oregon City! We're glad to know our team consistently provides genuine and honest service that keeps both you and your car happy. We appreciate the trust you've placed in us, and we're here whenever you need us!
by 2011 SUBARU OUTBACK 2.5I PREMIUM Owner on 04/27/2025Verified Service
When I started my car in the service check in area to leave, the oil light came on. It has never been on in my 14 years of having it. I stopped the car and asked what was going on. They took it back and said they put too much oil in it. My son said he has never seen a light come on for too much oil. He thinks they forgot to put the oil in. Also my steering wheel was covered in oil and grime. I have photos.
by Lithia Subaru of Oregon City on 04/29/2025
I'm sorry to hear about your experience with the oil light and condition of your steering wheel. We strive for thorough service, so it's concerning that this happened during your visit. Please reach out to us directly so we can address these issues and ensure everything is resolved properly. Thank you, Mike Mock - Service Manager - mikemock@lithia.com
by 2022 SUBARU IMPREZA Owner on 04/26/2025Verified Service
They performed a 30k service but didn't bother to check the work done. The tech left part of the break fluid flushing machine one and I was driving around town without the cap of the break fluid on. Luckily I opened the hood and noticed and nothing bad happened. This is gross negligence on the part of the shop which should supervise the work done by their technicians.
by Lithia Subaru of Oregon City on 04/29/2025
It's concerning to hear about your experience with the service, and I apologize for any oversight on our part. We take safety very seriously, and this certainly doesn't reflect our standards. Please reach out so we can address this matter directly and ensure it doesn't happen again in the future. Thank you, Mike Mock - Service Manager - mikemock@lithia.com
by 2017 SUBARU FORESTER 2.5I PREMIUM Owner on 04/18/2025Verified Service
I didn't like waiting a while before someone came to my waiting car, even after I became first in line, however, I could see all that were working were scurrying around, so I knew they were busy and doing the best they could. Easy pickup after my car was finished. They were pleasant and professional.
by Lithia Subaru of Oregon City on 04/21/2025
Thank you for your patience and understanding during your visit to Lithia Subaru of Oregon City. We're glad to hear that the pickup process was smooth and our team remained pleasant and professional throughout. We appreciate your feedback!
by 2017 SUBARU LEGACY 3.6R LIMITED Owner on 01/28/2025Verified Service
Service Advisor Deseó Perez made me feel that he genuinely care for me and the repairs been done on my car. He always goes above and beyond to ensure I am satisfied that the repairs get done in a timely manner. Always feel confident taking my car to get service at Lithia Subaru.
by Lithia Subaru of Oregon City on 01/29/2025
We're delighted to hear that Deseó Perez provided exceptional service and made you feel valued at Lithia Subaru of Oregon City. It's great knowing our team goes above and beyond for your satisfaction. Thanks for trusting us with your vehicle, we'll see you next time!
by 2019 SUBARU FORESTER SPORT Owner on 01/19/2025Verified Service
Horrible at communicating; didn't answer their phones for over a week while my car was being serviced. The morning of picking up my car after it a had been there for 3 weeks, they stated the oil was changed. However, when I arrived, the oil was not yet changed and had to wait for that to be completed. Due to the lack of communication, I will never be servicing my car here again. It was atrocious.
by Lithia Subaru of Oregon City on 01/29/2025
I'm sorry to hear about your experience with our service department. It's clear we fell short in communication and timely service, which is not the standard we strive for. We appreciate your feedback and would like to address these issues directly if you're open to it. Please feel free to reach out at your convenience so that we can make things right. Thank you, Mike Mock - Service Manager - mikemock@lithia.com
by 2015 SUBARU OUTBACK 3.6R LIMITED Owner on 12/28/2024Verified Service
Don't like control selections being CHANGED!
At 76, it is PiA to have to reSelect my Chosen Selections.
At least this time it was Only Auto-Headight & not everything scrambled, including Radio.
If necessary to check (NOT, IMHO) then decent Customer service SHOULD return them to previous settings, or LEAVE THEM ALONE!!!
Please -sa
by Lithia Subaru of Oregon City on 12/30/2024
Thank you for sharing your feedback with us at Lithia Subaru of Oregon City. We apologize for any inconvenience caused by the changes to your control selections and appreciate your suggestion regarding customer service. We'll make sure to address this concern with our team moving forward!
by 2011 FORD EDGE LIMITED Owner on 12/22/2024Verified Service
Originally was quoted 30-45min to get my oil changed only to go back a hour and a half later to check while I had been walking around OC that my car had been done, but no one called/texted me. I have had to many issues with thus dealership I'd never buy a car from Lithia again
by Lithia Subaru of Oregon City on 12/26/2024
I'm sorry to hear about the communication issues during your recent visit. We strive for timely service and clear updates, so it's disappointing that we fell short this time. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Mike Mock - Service Manager - mikemock@lithia.com
by 2019 SUBARU CROSSTREK PREMIUM Owner on 11/25/2025Verified Service
I got to Subaru 15 minutes before they open and it still took 6 hours to do an oil change and tire rotation. Basically I waisted my Saturday waiting in the waiting room.
by Lithia Subaru of Oregon City on 12/01/2025
Thank you for taking the time to leave a review. It is unfortunate to learn of you experience as we want to provide our customers with efficient services. We will use this feedback to ensure we make improvements in the future, though in the meantime if there is anything else that I can assist with, please do not hesitate to contact me. Thank you.
Mike Mock - Service Manager - mikemock@lithia.com
by 2015 SUBARU FORESTER 2.5I LIMITED Owner on 11/17/2025Verified Service
Liked that the service appointment was an hour and a half, reset the clock and shared information regarding my back hatch closure.
by Lithia Subaru of Oregon City on 11/18/2025
Thank you for sharing your feedback! We're glad to hear you had a prompt and helpful service experience at Lithia Subaru of Oregon City. Safe travels, and we look forward to seeing you next time!
by 2018 SUBARU OUTBACK 2.5I LIMITED Owner on 11/16/2025Verified Service
Tim the service rep was excellent. Thought I needed brake work done before but brakes were ok. Complimented the service manager on honesty.
by Lithia Subaru of Oregon City on 11/17/2025
Thank you for choosing Lithia Subaru of Oregon City! We're glad Tim provided such a positive experience and that he was able to evaluate the vehicle and give you honest information which is something we pride ourselves in. We look forward to seeing you again. Safe travels!
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Service Information
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2,376 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Lithia Subaru of Oregon City specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Lithia Subaru of Oregon City specializes in these makes, in addition to many others.
What do verified customers think about Lithia Subaru of Oregon City in Oregon City, OR? Verified customers who visit Lithia Subaru of Oregon City in Oregon City, OR rate this business 4.6 out of 5 stars, with 1,791 reviews. 2,376 customers favorited this location.How can I contact Lithia Subaru of Oregon City in Oregon City, OR? To reach the sales team at Lithia Subaru of Oregon City in Oregon City, OR, call (844) 928-1108. To reach the service department, call (888) 347-8035How can I schedule a service appointment with Lithia Subaru of Oregon City in Oregon City, OR? You can schedule a service appointment at Lithia Subaru of Oregon City in Oregon City, OR through CARFAX.What are the shop amenities offered by Lithia Subaru of Oregon City in Oregon City, OR? Lithia Subaru of Oregon City in Oregon City, OR offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Wi-Fi, Mobile Charging Station and Snacks.Does Lithia Subaru of Oregon City in Oregon City, OR have a service center? Yes, Lithia Subaru of Oregon City in Oregon City, OR does have a service center. You can contact the service department at (888) 347-8035.
