by 2014 SUBARU XV CROSSTREK 2.0 PREMIUM Owner on 05/01/2026Verified Service
They installed a windshield washer tank on 4/21/26 and I am bringing it back today 5/1/26 because it's still leaking washer fluid. They changed me 686.00 and now I have to take time off to go back and have it replaced or fixed again. They are professional but I need professionalism, expertise and honesty.
by owner on 05/02/2026
Hello. We appreciate you taking the time to share your review and are pleased to know that our Service Team was professional during your visit to have the windshield washer tank replaced on your vehicle. However, I would like to speak with you about the feedback you have provided. Please send me your best contact information so we can discuss this matter further. Thank you, Ciprian Ciciovan, General Manager, cciciovan@lithia.com
by 2022 SUBARU ASCENT LIMITED Owner on 04/28/2026Verified Service
Jerry listened to my issues, told me what he thought should be done and why, and then followed through. When it turned out he was right and repairs were not called for sent me on my way feeling much better about my auto and more so about the dealership.
by owner on 04/28/2026
We appreciate your feedback about our team's thorough approach. Glad to hear you left feeling confident about your vehicle and Lithia Reno Subaru. Thank you for sharing your experience.
by 2011 SUBARU OUTBACK 2.5I PREMIUM Owner on 04/20/2026Verified Service
I liked the way everywone there service is friendly and attentative. I like there is acoffee bar with a person, but she wasn't very helpful in assisting me in chosing a coffee...it was basically, I can't tell you what to order you have to know. John Dake is the consumate professioanl - considerate, helpful, accomdating, and direct.
What I didn'tlike was the price...
by owner on 04/20/2026
Thank you for your detailed feedback about our friendly service and coffee bar at Lithia Reno Subaru. We appreciate your comments on the pricing and the coffee experience. If you'd like to discuss anything further, please feel free to contact us directly.
by 2022 SUBARU FORESTER WILDERNESS Owner on 04/05/2026Verified Service
Kayleigh Dutra is my service writer and she fantastic. I had an issue with my windshield and she went above and beyond to take care of it. I had been in for service before and no one else offered to check my warranty or speak with management. I hope Subaru realizes what an asset Ms. DUTRA is for their business.
Thank you Kayleigh! Tamra Barnes
by owner on 04/05/2026
Thank you for recognizing our team's efforts at Lithia Reno Subaru. We're glad Kayleigh could assist with your windshield and warranty. Your feedback is appreciated.
by 2023 SUBARU OUTBACK PREMIUM Owner on 03/21/2026Verified Service
My service advisor( Brittnee Green) always takes wonderful care of me and my Subaru's needs. I only see her. I text her when I need to have maintenance done on my Subaru and she gets me in and out in a timely manner. She's the best and has great customer service skills!!
by owner on 03/21/2026
Our team at Lithia Reno Subaru appreciates your loyalty and kind words about the service you receive. Thank you for trusting us with your Subaru's care.
by 2025 SUBARU FORESTER TOURING Owner on 03/08/2026Verified Service
They scratched up my front
Rubber, painted bummer and
Scratched the running light.
Like they ran into or dropped
Something across the front.
I drove 165 miles for a oil change, on a 1 1/2 month old
Vehicle. Trying to do maintenance above and beyond and this is what I got.
by 2019 SUBARU CROSSTREK PREMIUM Owner on 02/13/2026Verified Service
They didn't want to honor the lifetime tire rotation on my vehicle once I insisted the manager waived the rotation fee. When the service was complete the tires were not equally filled with air which makes me suspicious they didn't rotate the tires. They tried to be sneaky about it but I caught them because the air in the tires was low which is how I know they didn't check them. Very frustrating. Of course they denied it.
by owner on 02/14/2026
Hello, our Service Team takes pride in providing top-notch customer care. I would like to address your feedback regarding the tire rotation performed on your vehicle during your recent visit with us. Can you please email me with your contact information when you have an opportunity? Sincerely, Ciprian Ciciovan, General Manager, cciciovan@lithia.com
by 2012 SUBARU IMPREZA PREMIUM Owner on 02/06/2026Verified Service
Service was great, I didn't have an appointment but they helped me right away! My only complaint was the cost for 2 headlight replacements was over $300 which seems to be overly expensive. The service however was as always very good, quick and friendly.
by owner on 02/06/2026
Thank you for recognizing our team's quick and friendly service at Lithia Reno Subaru. We understand your concerns about the cost of headlight replacements. We appreciate your feedback.
by 2013 SUBARU FORESTER 2.5X PREMIUM Owner on 01/29/2026Verified Service
It shouldn't have taken 3 trips to get a collar ordered and installed for the wiper reservoir in my 2013 Forester and if it wasn't for Frank it probably would have been more - he knew what was needed. He installed it and even found the correct clips needed to keep it in place. I think some training in the service department might be in order.
by owner on 01/29/2026
We take this feedback very seriously here at Lithia Reno Subaru. It is always our intention to provide prompt and effective service. Please contact me directly so that we can discuss your experience further. - Thank you, Ciprian Ciciovan, General Manager, cciciovan@lithia.com
by 2023 SUBARU FORESTER TOURING Owner on 01/24/2026Verified Service
Service personnel were very friendly. Gave us a cost estimate up front, scheduled our service and were ready for us when we arrived. They sent
a video of them going over our vehicle and explaining what they saw about the condition of each component. Finished within the time period they stated it would take.
by owner on 01/25/2026
We appreciate your detailed feedback about our service. Our team strives to provide clear communication and timely work at Lithia Reno Subaru. Thank you for choosing us for your vehicle care.
by 2018 SUBARU FORESTER 2.5I Owner on 01/15/2026Verified Service
As always, the service folks were polite, friendly and serviced my car right during my appointment time and quickly. They always explain everything that was done on the current visit and what may be coming down the road for my next service appointment. I appreciate that. Thanks for making me confident my car's care and maintenance is in good hands ensuring it will last me for many more years.
by owner on 01/15/2026
We appreciate your trust in Lithia Reno Subaru for your car's care. Our team works to provide clear communication and timely service. Thank you for sharing your experience.
by 2015 SUBARU FORESTER 2.5I LIMITED Owner on 01/09/2026Verified Service
Squeezed me to investigate a check tire indicator light on the dash. Could not find any leaks and fill tires to the proper specification. Apparently the check tire indicator light occasionally comes on in very cold temperatures when the tires are fine. Good to know.
Sent me on my way with no charge.
by owner on 01/10/2026
We appreciate you sharing your experience with our team at Lithia Reno Subaru. It's good to hear the tire indicator light is working as expected. Feel free to reach out if you have any other questions.
by 2019 SUBARU OUTBACK 2.5I PREMIUM Owner on 01/09/2026Verified Service
Excellent service as expected! I live in Tahoe and had an appointment at the VA medical facility , same day as my service appointment and the service representative and the mechanic for my Outback, made sure that I made my medical appointment on time!!!!!!
by owner on 01/09/2026
Thank you for sharing your experience with our team at Lithia Reno Subaru. We appreciate your recognition of our service and dedication. Safe travels with your Outback.
by 2019 SUBARU ASCENT LIMITED Owner on 01/08/2026Verified Service
John Dake was awesome. Had a small issue with a leaking transmission and John told me that the part was covered under warranty. But while they were fixing that issue they found a small oil leak so the fixed that to. It was only in the shop for two and a half days. They service technicians are wonderful.
by owner on 01/08/2026
We appreciate your feedback about our team at Lithia Reno Subaru. It's good to know the transmission and oil leak were taken care of efficiently. Thank you for sharing your experience.
by 2013 SUBARU FORESTER 2.5X PREMIUM Owner on 01/06/2026Verified Service
Did a good job replacing the driver side headlight but the washer cap doesn't stay in place. Doesn't seem to be the correct size and this was not explained to me when I picked the vehicle up. Now I have something that a open all the time. It might seem to be a small thing to Lithia Reno Subaru but not to me.
by owner on 01/07/2026
Hello. We value your satisfaction and appreciate you taking the time to share your experience. It's great to learn that you were overall satisfied with the work performed by our Service Department. However, we would like the opportunity to discuss the size of the washer cap that was put on your vehicle. Kindly email me with your preferred contact information at a time that is best for you. Thank you, Ciprian Ciciovan, General Manager, cciciovan@lithia.com
by 2024 SUBARU SOLTERRA PREMIUM/LIMITED/ Owner on 12/23/2025Verified Service
It was easy and the staff was amazing and very friendly! I worked directly with John and he was so kind. I was waiting for my ride and found they had complimentary latte's which was also very good. When I arrived to pick up my car, all was organized and fast. I couldn't be happier with the service I received!
by owner on 12/23/2025
We appreciate your kind words about our team and the service at Lithia Reno Subaru. It's great to hear you enjoyed the complimentary lattes. Thank you for sharing your experience with us.
by 2015 SUBARU IMPREZA PREMIUM PLUS Owner on 12/22/2025Verified Service
The team is always courteous, swift and efficient. They identify things that are in immediate needs of attentions, what could be an issue soon, and what to look out for further down the line. I appreciate that as person watching their budget who can't always do everything identified all at once. And I haven't felt the pressure to try and do it all at one, which is appreciated.
by owner on 12/22/2025
Thank you for recognizing our team's approach to vehicle care and budget considerations. At Lithia Reno Subaru, we aim to provide clear guidance without pressure. Your understanding means a lot to us.
by Christina D. on 12/21/2025Verified Service
I really appreciate Angel's honesty & being so thorough with what our Forester needs. Not adding anything unnecessary or recommending repairs that aren't needed.
After the experience we had at the dealership we purchased our vehicle, Lithia Subaru is refreshing!
by owner on 12/21/2025
We appreciate your trust in our team and your kind words about your Forester service. It's great to hear our approach stood out positively. Thank you for choosing Lithia Reno Subaru.
by 2024 SUBARU SOLTERRA PREMIUM/LIMITED/ Owner on 12/19/2025Verified Service
My service advisor is think her name was Brittany has a solterra as well. She was very knowledgeable about the product and I learned a few things about the car I was not tracking to. I appreciate the time she took with me to help me better understand the car and how to better love with it. Was in and out for service very quickly and she was very friendly and communicative.
by owner on 12/19/2025
Thank you for sharing your experience with our team at Lithia Reno Subaru. We're glad the service process was smooth and informative. Your feedback is appreciated.
by 2016 SUBARU LEGACY 2.5I LIMITED Owner on 12/12/2025Verified Service
Jennifer and John were wonderful and so professional!! They didn't try to oversell my car maintenance and was very honest about what actually needed to be done, as I'm on a budget. John even stayed late to get my car back to me because there was an accident blocking the freeway and I was running 10 minutes late. He was so kind and understanding.
by owner on 12/12/2025
Our team at Lithia Reno Subaru appreciates your kind words. We're glad to hear you had a positive experience with our service. Thank you for choosing us.
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Service Information
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18,866 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Lithia Reno Subaru specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Lithia Reno Subaru specializes in these makes, in addition to many others.
Chevrolet
Ford
Honda
Subaru
Toyota
Shop Amenities
Complimentary Drinks
Courtesy Loaners
Free Wi-Fi
Mobile Charging Station
Snacks
About Us
Choosing our service center is an excellent way to keep your vehicle running at its best while enjoying unique benefits you won't find at your average repair shop. As a Subaru-authorized service center, we provide customer service and expertise consi...
What do verified customers think about Lithia Reno Subaru in Reno, NV?
Verified customers who visit Lithia Reno Subaru in Reno, NV rate this business 4.6 out of 5 stars, with 2,163 reviews. 18,866 customers favorited this location.
How can I contact Lithia Reno Subaru in Reno, NV?
To reach the sales team at Lithia Reno Subaru in Reno, NV, call (775) 522-3135. To reach the service department, call (775) 284-8000
How can I schedule a service appointment with Lithia Reno Subaru in Reno, NV?
