by 2021 NISSAN TITAN XD SV/SL/PRO-4X/PLA Owner on 08/27/2026Verified Service
Terrible customer service. Went in at 7:30 am with an appointment for oil change and wash. Tried calling 4 times for updates and no answer finally went back at 2pm to see truck wasn't washed. While seeing all the employees chatting it up sharing online videos. Not the first time it has been a cluster at this place. Never going back
by Lithia Nissan of Clovis on 08/28/2026
Thank you for bringing the communication and extended wait during your service visit to our attention. We'd like to learn more about what occurred with the updates and requested wash. Please contact us directly so we can discuss your concerns further. Howard Robinson - Service Manager - howardrobinson@lithia.com
by 2019 NISSAN ROGUE S/SV Owner on 07/20/2026Verified Service
Felt rushed the sales rep trying gave these quotes for these should be done for 3,000/1,000 instead of waiting to see what the mechanic suggested but I felt the mechanic this time around was as thorough as the previous ones. Disappointed I really miss Hannah she was awesome. She was very patient explained everything.
by Lithia Nissan of Clovis on 07/20/2026
We appreciate your feedback and are sorry to hear about your recent service visit. It's important to us that all of our customers feel heard and informed throughout the process. If you'd like to discuss this further or have any additional concerns, please reach out to me. Thank you, Howard Robinson - Service Manager - howardrobinson@lithia.com
by 2021 NISSAN ROGUE SV Owner on 06/12/2026Verified Service
I picked up my vehicle when it was finished was told everything was good. I got home and received an email saying 2 things were wrong and needed immediate attention. I called and was told I refused service on them. I wasn't aware of anything so I couldn't refuse service. When I called the dealer I was told the service advisor would call me back when he finished with a customer. He did not call me.
by Lithia Nissan of Clovis on 06/15/2026
Thank you for the feedback. I'd like to look into why those items weren't reviewed with you before pickup and why they were later marked as declined. Please reach out to me directly so I can review this with you. Howard Robinson - Service Manager - howardrobinson@lithia.com
by 2019 NISSAN PATHFINDER S/SL/SV Owner on 06/10/2026Verified Service
Our experience with service department was excellent! Jonathan made sure we were comfortable while waiting for our vehicle to be serviced. Purchased a set of tires and he made sure we received our Military discount. Also he and manager helped with the rebate for my new Mitchelin tires.
by Lithia Nissan of Clovis on 06/10/2026
Thank you for your business and your feedback! It's wonderful to hear that you are so well taken care of by Jonathan. We'll be sure to pass along your kind words to him. We wish you safe travels and we hope to see you again at Lithia Nissan of Clovis!
by 2019 NISSAN KICKS S/SR/SV Owner on 06/05/2026Verified Service
I can't begin to tell you how very pleased I am with the service I received. My Nissan Kicks has never run better! What ever they did when they recalibrated my car made everything work better! The radio, the phone, the on display computer, everything!! Runs like a new one.
by Lithia Nissan of Clovis on 06/08/2026
We are happy to hear your Nissan Kicks is running like new! Thank you for choosing Lithia Nissan of Clovis, and we hope to assist you again with any future needs. Have a great day!
by 2020 HONDA CIVIC SPORT Owner on 05/28/2026Verified Service
After my oil change, they did not reset the system, and it still stated need oil change.
They did not top off any of the fluids
The video they sent me of the service was all black and they did not speak to it. It was a blank video with lots of loud background.
by Lithia Nissan of Clovis on 05/28/2026
Hello, I apologize for the oversight with your oil change indicator and the issue with the service video. Please get in touch so we can address these concerns promptly and ensure you are satisfied with your service. Thank you.
Howard Robinson - Service Manager - howardrobinson@lithia.com
by 2020 NISSAN ALTIMA SR Owner on 05/07/2026Verified Service
Alex (service agent) was very helpful. The texting service was timely. I was somewhat unclear whether the mechanic's recommended work was necessary. The drive belt seemed critical. I wasn't sure about the air filter... I would like more clarity (actual metrics) so that it didn't feel like I was being "upsold" services.
by Lithia Nissan of Clovis on 05/08/2026
We appreciate your feedback and apologize for any confusion during your visit. We will pass this along to the rest of our team. Please reach out to us directly with any questions or concerns. On behalf of all of us at Lithia Nissan of Clovis, thank you and take care.
by 2022 NISSAN ROGUE SPORT S Owner on 04/13/2026Verified Service
The communication between the service department and me was pretty much nonexistent unless I made the call to see what was going on with my vehicle. And their office paperwork was unorganized to say the least. We had to deal with warranty issue and insurance issue that took a long time which wasn't the fault of the service department. But communication was lacking.
by Lithia Nissan of Clovis on 04/15/2026
Hello,
Thank you for sharing your feedback. I apologize for the lack of communication and any inconvenience it may have caused during your visit. I understand that the warranty and insurance issues took some time to resolve, but we should have kept you informed throughout the process. If you have any lingering concerns, I'd be happy to address them directly. I've included my direct contact below if you wish to connect.
Best,
Howard Robinson - Service Manager - howardrobinson@lithia.com
by 2010 NISSAN ROGUE S/SL/KROM Owner on 03/30/2026Verified Service
service wait time was to long! when my husband went to ask if the car was done, service tech said it was just done. Then told my husband that he will get the car but he had to help another customer first (so my husband had to wait again). How convenient it was done right before my husband asked. I believe it was done earlier only he was busy with other customers. They need more help in the service department!!
by Lithia Nissan of Clovis on 03/31/2026
We apologize for the wait time and any inconvenience it may have caused you. Our team is always striving to provide prompt service for our guests, and it's disappointing that you felt like there were other priorities. Your feedback is valuable, and we'll use it to work on improving our process. If you have any further concerns or need assistance, please reach out to me at your convenience. Thank you.
Howard Robinson - Service Manager - howardrobinson@lithia.com
by 2019 NISSAN ROGUE SPORT S/SV/SL Owner on 03/26/2026Verified Service
Long wait times. Extremely overbooked...10:30 scheduled appt. Didn't get check in until 11:00. Car was ready at 1:30. Simple oil change. Recommended other service, which I will have done with my certified mechanic for half the price. They told me my coolant was low but didn't offer to fill it.
by Lithia Nissan of Clovis on 03/27/2026
VIN: JN1BJ1CP9KW216355
Hello,
I apologize for any inconvenience that the longer than expected service time may have caused. We strive to keep our wait time as short as possible while ensuring the quality of our work. Even though you car has already been serviced, if you would like to further discuss, don't hesitate to email me.
Howard Robinson - Service Manager - howardrobinson@lithia.com
by 2025 NISSAN ROGUE SV Owner on 03/19/2026Verified Service
The friendly, well informed staff was a joy to work with.
Particularly Jason Johnson. He always greets guests like a long time friend and is also very knowledgeable. He readily explains everything going on with your vehicle in a way that is understandable to me.
He is a real asset to your business!!
by Lithia Nissan of Clovis on 03/20/2026
Thank you for sharing your review of Jason and the team! We hope to see you back at Lithia Nissan of Clovis next time. Safe travels!
by Gaylord B H. on 03/07/2026Verified Service
I've owned my 2021 Frontier SV four and one-half years: averaging 4,782 miles per year. Oil & Filter changed every 6 months (9 times). Tires rotated every other year (5 times). The dealer is constantly suggesting that I trade for a new vehicle.
I sold my 1990 Pathfinder and traded my 2000 Altima for the 2021 Frontier. I'm a happy long-term single Nissan owner now.
by Lithia Nissan of Clovis on 03/09/2026
Hi Gaylord, we love to see that you have had such a positive ownership history with Lithia Nissan of Clovis! Thank you for being a loyal customer to our service team. We look forward to seeing you and your 2021 Frontier SV at your next visit. Take care!
by 2023 NISSAN FRONTIER S/SV/PRO-X Owner on 02/21/2026Verified Service
Great experience. They had a comfortable waiting area/ lounge with couches T.V Free coffee machine. I would also like to add that my service representative I believe was Joseph Shafer was awsome and very friendly. We were actually having a decent conversation and that's hard for someone to get me reciprocate. Great job Joseph!
by Lithia Nissan of Clovis on 02/23/2026
Thank you for the kudos! We're proud of our team and are so pleased to hear that Joseph made your experience so memorable and enjoyable. We'll pass along your kind words and we look forward to your next visit here at Lithia Nissan of Clovis!
by 2020 GMC SIERRA K1500 SLT Owner on 02/19/2026Verified Service
I was greeted very quickly upon arrival. My appointment was in the system and was checked in promptly. My GMC Sierra has been to LITHIA Nissan service before and they have done a great job every time. I recommend them even if you don't have a Nissan. This service department is very fair, knowledgeable and seem committed on doing a great job.
by Lithia Nissan of Clovis on 02/19/2026
Thank you for your continued trust and recommendation of our team from Lithia Nissan of Clovis! We greatly appreciate your kind words and look forward to assisting you again in the future. Take care!
by 2021 NISSAN ALTIMA SL Owner on 12/11/2025Verified Service
Lithia was able to get my battery tested and replaced (warranty replacement) on the same day (they were fully booked at the time I had my car dropped of there, but they were able to get me taken care of that same day). I'm very grateful that Lithia continues to take such good care of its customers. Thank you!
by Lithia Nissan of Clovis on 12/12/2025
Thank you for sharing your experience! We really appreciate your business and look forward to helping you again at Lithia Nissan of Clovis. Take care!
by 2006 NISSAN FRONTIER CREW LE/SE/OFFRD Owner on 12/03/2025Verified Service
First i thanks Service Advisor Jason Johnson for his excellent job, when I arrived at Lithia Nissan right away Jason take care of me and do a great work to my truck which I got it back right on time,my truck is running great again,thank you Jason and your guys .
by Lithia Nissan of Clovis on 12/04/2025
We are so happy to read such a great review about Lithia Nissan of Clovis! We'll share this with Jason and team! We look forward to serving you again!
by 2021 NISSAN ROGUE SV Owner on 11/26/2025Verified Service
I liked that the staff was kind however the wait was lengthy and I'm not sure when my car was ready because I had to get up and asked and find out my keys had been sitting there. I also dislike that they forgot to turn off the notice in the car that I needed an oil change. It's a little annoying but it's too far to get it removed.
by Lithia Nissan of Clovis on 11/26/2025
VIN: JN8AT3BB7MW222800
We appreciate your feedback and are glad to hear that our staff was kind. However, we apologize for the communication issues regarding your car's readiness and the oversight with the oil change notice. We'll work on improving in these areas. If there's anything else you'd like to discuss or if you need further assistance, please don't hesitate to reach out. Thank you.
Howard Robinson - Service Manager - howardrobinson@lithia.com
by 2021 NISSAN ALTIMA SL Owner on 11/20/2025Verified Service
I really like how Lithia always provides quick and friendly service, even if it's just for an oil change. Hannah, my service adviser, always greets me by name (much appreciated!), and she makes sure that she keeps me apprised of what my vehicle needs. Yes, I would recommend this Lithia location.
by Lithia Nissan of Clovis on 11/20/2025
Thank you for sharing your positive experience with Hannah and the team! We truly appreciate your recommendation and look forward to serving you again at Lithia Nissan of Clovis. Safe travels!
by 2019 CHEVROLET SILVERADO LD C1500 LT Owner on 11/15/2025Verified Service
Had an appointment for 340 pm. Took them over 2 hours to do an oil change. Went to check if truck was in bay after an hour it was no where to be found. After 1 hr and 45 minutes went to check again truck was high on the lift, so high in fact no one what so ever would be able to do any work on it!!!! After 2 hrs it was finally done!!!! Poor customer service!!!!!!!!
by Lithia Nissan of Clovis on 11/17/2025
VIN: 2GCRCPEC8K1110019
I'm really sorry to hear about the delay with your oil change and the lack of communication during your visit. That's not the level of service we aim to provide. If you would be willing to discuss this further or give us another chance to make things right, please reach out at your convenience. Thank you.
Howard Robinson - Service Manager - howardrobinson@lithia.com
by 2015 NISSAN ALTIMA 3.5/3.5SV/3.5SL Owner on 11/15/2025Verified Service
After getting diagnosed and crank shaft installed, car was stranded when I got home had to get neighbors to push driveway. Spent $442.00. Took car back wanted another $308. Said wanted to install something else. Nissan car and top mechanic could not figure out their car problem. No guarantee on fixing problem. My mechanic called couldn't explain problem to him either. Was advised to pull car from them and ding as unreliable.
by Lithia Nissan of Clovis on 11/17/2025
VIN: 1N4BL3AP4FC281343
Thanks for reaching out and sharing your feedback with us. I'm so sorry to hear about the issues you experienced with your car and the frustration you've dealt with. I understand how upsetting this must be, and I would like to review what happened here to see what more can be done to address your concerns. If you're willing to have a conversation, I will be happy to address your concerns and see what my team can do to help. Thank you.
Howard Robinson - Service Manager - howardrobinson@lithia.com
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Service Information
1,105 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Lithia Nissan of Clovis specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Lithia Nissan of Clovis specializes in these makes, in addition to many others.
What do verified customers think about Lithia Nissan of Clovis in Clovis, CA?
Verified customers who visit Lithia Nissan of Clovis in Clovis, CA rate this business 4.1 out of 5 stars, with 922 reviews. 1,105 customers favorited this location.
How can I contact Lithia Nissan of Clovis in Clovis, CA?
To reach the sales team at Lithia Nissan of Clovis in Clovis, CA, call (844) 934-1639. To reach the service department, call (559) 297-6919
Does Lithia Nissan of Clovis in Clovis, CA have a service center?
Yes, Lithia Nissan of Clovis in Clovis, CA does have a service center. You can contact the service department at (559) 297-6919.
