Lithia Chevrolet of Redding Reviews - Page 3

4.6
New Car Sales: (530) 684-1424Used Car Sales: (530) 207-8997Service: (530) 223-1132

Ratings & Reviews

Overall Rating
4.6
170 Verified Reviews
5 Star
83%
4 Star
6%
3 Star
2%
2 Star
4%
1 Star
5%
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by Timothy A. on 03/09/2025Verified Shopper
They truly are a great place to buy cars from but I ended up finding a better deal and body style of the 2014 challenger
by Lithia Chevrolet Of Redding on 03/09/2025
Thank you for your feedback, Timothy! We're glad to hear that you found Lithia Chevrolet Of Redding to be a great place to buy cars. While it's great that you found a better deal and body style for the 2014 Challenger, we hope to have the opportunity to assist you in the future. If you have any questions or need assistance, feel free to reach out. Safe driving! Sincerely, Logan McShane- General Manager
by Christian S. on 01/28/2025Verified Shopper
They tried to charge me over listing price because CA has a crime problem which caused them to buy an anti theft device on the vehicle
by Lithia Chevrolet Of Redding on 01/30/2025
Thank you for sharing your experience, Christian. I understand your concerns regarding the pricing and the addition of the anti-theft device. At Lithia Chevrolet Of Redding, we strive to maintain transparency and fairness in our pricing practices. I encourage you to reach out to me directly so we can address your concerns more thoroughly. Your feedback is important to us as we continuously work to meet customer expectations. Sincerely, Logan McShane- General Manager
by 2017 NISSAN FRONTIER S/SV Owner on 11/22/2024Verified Service
Sal knew to double-check the check engine light, and to that end found the MAF sensor and air tube not doing their job . It all better now. Thanks to all.
by Lithia Chevrolet Of Redding on 11/22/2024
Thank you for your wonderful feedback! We're thrilled to hear that Sal was able to assist you and resolved the issues with your MAF sensor and air tube. At Lithia Chevrolet Of Redding, we appreciate your support and look forward to helping you again in the future! Safe travels! Sincerely, Blayne Odell - Service Manager
by 2019 CHEVROLET IMPALA LT Owner on 08/21/2024Verified Service
Kind, fast service; appreciate how knowledgeable the service techs are; always able to make an informed decision without it costing an arm and a leg
by Lithia Chevrolet Of Redding on 08/23/2024
Thank you so much for your wonderful review! We're thrilled to hear that you appreciate the kind and fast service at Lithia Chevrolet Of Redding, as well as the expertise of our service techs. We strive to provide our customers with the best experience and help them make informed decisions. We look forward to seeing you again for your future service needs! Sincerely, Blayne Odell - Service Manager
by 2023 CHEVROLET CORVETTE Z06 3LZ Owner on 08/04/2024Verified Service
Service department went well beyond my expectations. First with no appointment they tried to fix a check engine issue and when that failed we made an appointment. Next visit went perfectly with great staff assistance.
by Lithia Chevrolet Of Redding on 08/04/2024
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with Lithia Chevrolet Of Redding. It's fantastic to hear that our service department went above and beyond to assist you with your check engine issue, especially without an appointment. Our team is dedicated to providing great service, and we'll make sure to pass along your compliments. We look forward to seeing you again for any future needs! Sincerely, Blayne Odell - Service Manager
by Lisa L. on 01/26/2024Verified Purchase
The salesman has been great, however, it has been 10 days sense I put a deposit and signed a contract! Still waiting for repairs to be done and smogged! Maybe today, maybe not!
by Lithia Chevrolet Of Redding on 01/29/2024
Lisa, thank you for sharing your experience with us. Here at Lithia Chevrolet Of Redding, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Logan McShane- General Manager
by 2001 CHEVROLET SILVERADO K1500 Owner on 01/14/2024Verified Service
No longer receive an "inspection report" that was always received in the past verifying things were checked. I look forward to these to ensure an actual inspection was performed. The remarks on these inspection reports are very beneficial.
by Lithia Chevrolet Of Redding on 01/16/2024
I appreciate your feedback and I am concerned about your recent service experience. Please reach out to me so we can discuss your experience in more detail. I look forward to hearing from you. Sincerely, Blayne Odell - Service Manager
by 2021 CHEVROLET EQUINOX LT Owner on 11/17/2023Verified Service
I would give a 0, but it won't let me. This information you have here for the service performed on 11/15/23 is incorrect. You have the wrong vehicle mileage. The mileage of 35,483 is for my old vehicle, the 2021 Equinox.
by Lithia Chevrolet Of Redding on 11/20/2023
Thank you for sharing your experience with us. I'd like to learn more about your concerns. Please contact me at your earliest convenience. Sincerely, Blayne Odell - Service Manager
by 2016 CHEVROLET SILVERADO K3500 LT Owner on 11/05/2023Verified Service
I am new to the area and will be using Lithia Chevrolet again. Super quick service and they have shuttle. Thanks Jay for a smooth transaction.
by Lithia Chevrolet Of Redding on 11/06/2023
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, Blayne Odell - Service Manager
by 2016 VOLKSWAGEN JETTA SPORT Owner on 09/06/2023Verified Service
Cheyne is an awesome salesman! I am so grateful for his time and patience. I absolutely love my new Chevrolet Blazer!
by Charlene W. on 06/23/2023Verified Purchase
The salesman very helpful and respectful. It did take some time for me to receive my car because of the recalls.
by Darby M. on 04/15/2023Verified Shopper
Very quick to answer and very kind to reach out quickly with info about that and other similar vehicles
by 2013 CHEVROLET IMPALA LT Owner on 12/14/2022Verified Service
Lithia Chevrolet helped me with a recent loose hose just as I was beginning a long road trip to Southern California. They identified the issue and had me back on the road within an hour. I love Lithia Chevrolet of Redding.
by 2017 CHEVROLET CAMARO LT Owner on 08/11/2022Verified Service
Unexpectedly took my car in to the dealership while on a trip to California. They were extremely understanding and very accommodating and checked my car out at no charge. Very thankful to these guys.
by 2015 CHEVROLET CAMARO LT Owner on 05/27/2022Verified Service
Tire pressure and check wasn't done. I discovered that when picked up my car. I returned for them to complete it.
by 2018 CHEVROLET TAHOE LT Owner on 02/21/2022Verified Service
Lithia Chevrolet's service department is awesome, they did a great job on our 2018 Tahoe. The vehicle itself is flawless and has been great car for our family during the last 3 1/2 years.
by Lithia Chevrolet Of Redding on 02/23/2022
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mathew Goodwin- Service Manager
by 2019 SUBARU OUTBACK 2.5I PREMIUM Owner on 11/25/2021Verified Service
Efficient, courteous service. They did over-inflate the tires (to 40 lbs. vs. the 35 and 33 lbs called for by the manufacturer for these tires).
by Mathew Goodwin on 11/29/2021
We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mathew Goodwin- Service Manager
by 2020 CHEVROLET SILVERADO C1500 Owner on 10/17/2021Verified Service
A great dealership and fabulous service department. They had my car ready on time and Blaine the service rep was extremely helpful and polite.
by Lithia Chevrolet of Redding on 10/19/2021
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mathew Goodwin- Service Manager
by 2018 CHEVROLET TAHOE LT Owner on 09/25/2021Verified Service
Lithia service did a great job on changing the oil and rotating the tires on my 2018 Tahoe. It was quick and the service people were courteous and professional.
by Mathew Goodwin on 09/27/2021
We cant thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Mathew Goodwin- Service Manager
by 2011 CHEVROLET SILVERADO K3500 LTZ Owner on 06/29/2021Verified Service
Excellent as always, dropped my truck off then my husband and I ran some errands. Got a call a couple hours later that it was ready for pick up.
by Mathew Goodwin on 07/02/2021
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mathew Goodwin- Service Manager
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