by 2019 LEXUS LC 500 Owner on 09/22/2025Verified Service
Lindsay Lexus is the best Lexus dealership in the DMV. I live in Loudoun County but drive to Alexandria given the outstanding service. The service representatives, general manager and sales associates (Tony Yates) are nothing short of Amazing! I purchased a car for my mother in Nashville, TN and the dealership can't compete with Lindsay!
by Lindsay Lexus on 09/23/2025
Thank you for taking the time to rank Lindsay Lexus as the best dealership in the DMV area! We are thrilled to read you glowing review and look forward to working with you again soon.
by 2010 LEXUS ES 350 Owner on 09/21/2025Verified Service
I brought to the attention of the service department that my exhaust system made an unusual noise when the car leaves a stop position to drive. The noise goes away after the engine warms up. Otherwise, the service was fine. However, after writing a check for over $1,500, my car was returned unwashed.
by Lindsay Lexus on 09/21/2025
Thank you for your positive feedback and please accept our apologies for your vehicle not being washed. If you are in need of further assistance please reach out to your service advisor.
by 2019 LEXUS LS 500 BASE/500 F SPORT Owner on 09/14/2025Verified Service
Always appreciate my master service rep Gaby Wells. She keeps me informed while my car is being serviced. Recently I had my tires rotated at another shop and the lug nut could not be found. I called Gaby and she was spot on as to where it was stored in the trunk of my Lexus.
by Lindsay Lexus on 09/15/2025
Thank you for your 5 star review, Gaby and the team always appreciate great reviews and feedback like yours!
by 2017 LEXUS RX 350 BASE/350 F SPORT Owner on 09/13/2025Verified Service
Place is clean. Consultant was professional with delivery. It took a long time to complete my service like 3 hours and a half. I received my car back and the glove compartment door was removed and not reinstalled. I notified the car attendant and my consultant so they had to drive it back to the shop.
by Lindsay Lexus on 09/14/2025
Thank you for sharing your positive feedback and please accept our apologies for any inconvenience you may have incurred. We appreciate your support.
by Garys451@hotmail C. on 08/28/2025Verified Service
Everything was good. In waiting room tv should have close caption.. It is not possible to hear. What happened to donuts in the morning? Coffee machine is great How about numbers to clients waiting rather than staff trying to pronounce names. ?
Tony was extremely helpful and got me through the process since it has been a while since maintenance. All the staff were great.
by Lindsay Lexus on 08/28/2025
Thank you for your 5 star review, we are thrilled that Tony made your recent visit seamless and we look forward to assisting you again soon.
by 2021 LEXUS RX 350 F SPORT Owner on 08/28/2025Verified Service
As always, Tammy was pleasant, attentive and a joy to work with. She made sure that my vehicle properly serviced and completed, as promised. I'd like to mention that, since my 25,000 mile service, I'm getting better mileage and a smooth ride! Thanks a bunch, Lexus!!
by Lindsay Lexus on 08/28/2025
Thank you for your 5 star review of Tammy's excellent customer service! We are thrilled your vehicle is performing better and look forward to welcoming you back again soon.
by Eisenpop@yahoo C. on 08/27/2025Verified Service
Long outstanding safety recall issue has been successfully resolved, additional inspection performed and a future maintenance expected within a year interval were evaluated and suggested along with the respective estimates.
The service took somewhat longer than originally planned but the advisors team provided me with a ride, so I did not have to be stuck a full day in the waiting room.
by Lindsay Lexus on 08/27/2025
Thank you for your 5 star review of our service team. we are pleased your safety recall was resolved and you were made aware of expected future maintenance for planning purposes. Thank you again for sharing your positive remarks and we look forward to working with you again soon.
by Gppulliam@gmail C. on 08/22/2025Verified Service
Chris is my customer service agent and has been for many years. He is friendly and courteous and always remembers my name!
The service on my new 2025 RX350h did take a long time, it seemed....maybe the shop ws busy. But, I'm generally always happy at Lindsay Lexus.
by Lindsay Lexus on 08/22/2025
Thank you for your 5 star review, we appreciate your recognition of Chris' efforts to ensure your visit went well and we apologize for any inconvenience you may have incurred due to the time of you visit. We look forward to welcoming you back again soon.
by 2024 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 08/19/2025Verified Service
My experience at Lindsay Lexus dealership exceeded all expectations. From the genuine hospitality to the flawless service execution, Tammy Simone and the rest of the team demonstrated true dedication to customer satisfaction. I left feeling confident in their expertise and eager to return for future needs.
by Lindsay Lexus on 08/20/2025
Thank you for your 5 star review, we are thrilled that Tammy and the team exceeded your expectations. Please reach out whenever we can be of assistance.
by Vldunne1968@gmail C. on 08/15/2025Verified Service
After years of having a Lexus, this is my first experience at the Lindsay Lexus and it was amazing. So clean, efficient, bright and John, my representative, was so helpful. I am definitely making this my Lexus maintenance location, although it's further from my home. 100% happy!
by Lindsay Lexus on 08/15/2025
Thank you for your rave review of our team members and our new facility! We are thrilled to have exceeded your expectations and look forward to welcoming you back again soon. Please reach out whenever we can be of assistance.
by Corey S. on 08/04/2025Verified Service
Tammie was my certified Lexus Consultant. She is very knowledgeable, has a great personality, and kept me updated on what services were recommended for my vehicle. The wait time was not to long. Very pleased with my visit, and will return again in the near future.
by Lindsay Lexus on 08/04/2025
We are thrilled to read your glowing review about Tammy and her attentive customer service skills. Please reach out whenever we can be of assistance.
by 2019 BMW X3 XDRIVE30I Shopper on 08/02/2025Verified Purchase
Raven was the best possible salesperson I could hope to encounter, she was knowledgeable and professional, and made the process incredibly smooth and stress-free. I highly recommend her especially if you have found the process to be stressful thus far.
by Lindsay Lexus on 08/03/2025
Congratulations on your new vehicle purchase and thank you for sharing that Raven made your recent visit seamless! We appreciate your support and wish you many happy miles!
by 2018 LEXUS ES 350 Owner on 08/01/2025Verified Service
I felt like I was rush with my service. I had over $1500 with of service that needed to be looked at and it only took a little over an hour for everything to be completed. I also feel it that was my last paid service I should received a well all over look at my vehicle to make sure nothing was needed before my protection was ending. Which I did not.
At this moment I would not recommend the service shop because my car was rush.
by Lindsay Lexus on 08/01/2025
Thank you for taking the time to write a review. We welcome all feedback and apologize for your feeling rushed during your last visit with us. Our goal is for every customer to have a positive experience. Please contact Dennis Burrell, Service Manager, at Dennis.Burrell@lindsaylexus.com,703-647-1207 to work on resolving your concerns. Thank you and we look forward to speaking with you.
by 2020 LEXUS RX 350 Shopper on 07/30/2025Verified Purchase
I liked how there was no pressure to buy a car even though that was my intention. The dealership itself is nice, clean, and modern and the attention to detail is unmatched. I felt welcome there. I only wish it were a bit closer to where I live but that is my personal wish...
by Lindsay Lexus on 08/01/2025
Thank you for your great review and taking time to share your positive comments about our team member's welcoming nature. We are thrilled to have earned your support and look forward to wowing you again soon.
by 2025 LEXUS NX 350 PREMIUM Shopper on 07/25/2025Verified Purchase
My experience with Lindsay Lexus of Alexandria was the best in terms of customer service, feeling respected, not feeling rushed, and the buying experience excellent overall. I love my Lexus and am relieved that the entire experience was low key and easy.
by Lindsay Lexus on 07/25/2025
Congratulations of your new vehicle purchase! We are pleased that our team made your buying experience enjoyable. Thank you for choosing Lindsay Lexus and please reach out whenever we can be of assistance.
by 2013 LEXUS RX 450H Owner on 07/07/2025Verified Service
Excellent, seamless, professional service. Provided all the maintenance my car needed with no superfluous or unnecessary services. Among car dealerships, Lexus of Alexandria continues to be among the best if not the best service providers in the DC-Virginia area.
by Lindsay Lexus on 07/07/2025
Thank you for your recognition of our team's consistently excellent and seamless customer service. We are proud to have earned your continued support.
by 2025 LEXUS NX 350 PREMIUM Owner on 07/03/2025Verified Service
My experiences here at Lindsay Lexus of Alexandria has always been nothing but amazing. Johnny in sells, Chris P., and the guys in Finance are the best. The whole team are very professional and when i say they look good while doing so. They are so fly. Keep up the good work ladies and gentlemen.
by Lindsay Lexus on 07/05/2025
Johnny, Chris and our entire team are always thrilled to read a great review like yours. We appreciate your continued support and look forward to welcoming you back again soon.
by Lena F. on 06/30/2025Verified Service
Thank you to Lindsay lexus of Alexandria for always doing a Great job on my vehicle. I will like to thank Juan my customer service Rep who always greet you with a smile and very polite. He explaining every step by step detail of service on my car thank you and keep up the great work.
by Lindsay Lexus on 06/30/2025
Thank you for your sharing that Juan's consistently impresses you with his friendliness and great communication. We appreciate your support and look forward to welcoming you back again soon.
by Rashaka B. on 06/25/2025Verified Service
The service advisor was pretty nice but the fact I purchased the car from linsey less than a year ago and the say that the 2021 es 350 Blackline Special edition needs $4,400 worth of work needs to be done so disappointed. Truly love the car if that reality didn't exist.
by Lindsay Lexus on 06/25/2025
Thank you for taking the time to write a review. We welcome all feedback. Our goal is for every customer to have a positive experience. Please contact Dennis Burrell, Service Manager, at Dennis.Burrell@lindsaylexus.com,703-647-1207 to work on resolving your concerns. Thank you and we look forward to speaking with you.
by 2019 LEXUS RX 350 BASE/350 F SPORT Owner on 06/21/2025Verified Service
I have been going to Lindsey Lexus for over 20 years because of their incredible staff. Specifically Andrew Morton has been my go to person and he has never disappointed. I trust him, he always makes sure any issues are addressed, he explains what needs to be done and what should be done down the road. He's an absolute gem and has my complete trust and confidence.
by Lindsay Lexus on 06/22/2025
Thank you for your 5 star review of Andrew . We are thrilled to read that he is your go to guy over the years and your trust in his expertise continues to make your visits great! Please reach out whenever we can be of assistance.
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Service Information
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14,789 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Lindsay Lexus of Alexandria specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Lindsay Lexus of Alexandria specializes in these makes, in addition to many others.
BMW
Honda
Lexus
Mercedes-Benz
Toyota
Shop Amenities
Business Center
Complimentary Drinks
Courtesy Shuttle
Free Wi-Fi
Mobile Charging Station
Quiet Room
Snacks
About Us
Lindsay Lexus understands the importance of keeping your vehicle running smoothly and safely. We are factory trained and use genuine OEM parts. From routine maintenance to complex repairs, we've got you covered.
Lindsay has the EXPERIENCE YOU CAN T...
What do verified customers think about Lindsay Lexus of Alexandria in Alexandria, VA? Verified customers who visit Lindsay Lexus of Alexandria in Alexandria, VA rate this business 4.9 out of 5 stars, with 3,354 reviews. 14,789 customers favorited this location.How can I contact Lindsay Lexus of Alexandria in Alexandria, VA? To reach the sales team at Lindsay Lexus of Alexandria in Alexandria, VA, call (703) 936-8865. To reach the service department, call (888) 615-7391How can I schedule a service appointment with Lindsay Lexus of Alexandria in Alexandria, VA? You can schedule a service appointment at Lindsay Lexus of Alexandria in Alexandria, VA through CARFAX.What are the shop amenities offered by Lindsay Lexus of Alexandria in Alexandria, VA? Lindsay Lexus of Alexandria in Alexandria, VA offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Wi-Fi, Mobile Charging Station, Quiet Room and Snacks.Does Lindsay Lexus of Alexandria in Alexandria, VA have a service center? Yes, Lindsay Lexus of Alexandria in Alexandria, VA does have a service center. You can contact the service department at (888) 615-7391.
