by 2008 LEXUS GX 470 Owner on 09/26/2026Verified Service
Everything was wonderful; the work completed in a timely manner.
The one thing that was not great: battery test showed bad cell ; recommended replacement. The battery was only 8 months old so I had it retested at two separate placesthe battery tested just fine.
by Lexus of Orange Park on 09/29/2026
Thank you for your feedback and for choosing Lexus of Orange Park. We are happy that our service was timely and professional. However, we apologize for any confusion regarding your battery test. Please reach out if you'd like additional assistance! - Misty Colin - General Manager - 904-562-4563
by 2025 LEXUS RX 350H BASE/350H PREMIUM Owner on 08/26/2026Verified Service
The availability of a concierge service for picking up and dropping off our car makes owning this vehicle possible.
Everyone is always very professional and courteous when reporting out about the car and/or pick up and delivery times. Service manager always updates us on findings and sends video of inspection of the car.
Very pleased with everything!
by Lexus of Orange Park on 08/27/2026
We truly value your feedback! We're so glad you're satisfied with our services and team. Thank you for choosing Lexus of Orange Park!
- Misty Colin - General Manager - 904-562-4563
by 2025 LEXUS TX 500H F SPORT PREMIUM/5 Owner on 07/26/2026Verified Service
I always have a great experience at Lexus of Orange Park when assisted by Jomar Cabanawan. He and the service team genuinely care about their clients and making sure their needs are taken care of. Thanks so much, Jomar, you are truly appreciated!!!
by Lexus of Orange Park on 07/27/2026
We're so glad you've had such positive experiences with Jomar and our service team at Lexus of Orange Park! We'll be sure to pass along your appreciation. Safe travels!
- Misty Colin - General Manager - 904-562-4563
by 2019 LEXUS RX 350 BASE/350 F SPORT Owner on 07/22/2026Verified Service
My experience at the Lexus of Orange Park was exceptional. I reached out to Pat my service rep regarding an issue with my tire and he was able to get me in the same day. My wait time for my vehicle was also short, and customer service was great! Thank you!!
by Lexus of Orange Park on 07/22/2026
Thank you for sharing your fantastic feedback about Pat and the rest of our team here at Lexus of Orange Park! We hope you continue to choose us for all your future automotive needs!
Misty Colin - General Manager - 904-562-4563
by 2021 LEXUS RX 350 Owner on 05/14/2026Verified Service
As a long time customer, I have always appreciated the promptness of their services, friendly staff throughout and the knowledge that each customer service rep displays. From the moment that you pull in, you are attended to in a prompt and professional manner and the entire experience is top-notch.
by Lexus of Orange Park on 05/14/2026
We appreciate your loyal business and fantastic feedback! We're happy to hear you've consistently had a top-notch experience with our team. Thank you for choosing Lexus of Orange Park!
Misty Colin - General Manager - 904-562-4563
by 2023 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 01/18/2026Verified Service
Lexus of Orange Park goes above and beyond making customers feel comfortable. Service was as expected , communication was great, expectations were noted, and service peson was professional. I love that they allow you to borrow a rental car at no expense. I was given a 2025 version of the car I own. If you stay you have areas to work and a small cafe to eat and drink at.
by Lexus of Orange Park on 01/19/2026
We're delighted to hear you felt comfortable and well-cared for at Lexus of Orange Park. Thank you for your kind words and we look forward to serving you again! -- Misty Colin - General Manager - 904-562-4563
by 2018 LEXUS GX 460 Owner on 11/29/2025Verified Service
Love the fact that Catlin was able to take care of my needs early morning without making me wait! Additionally, he was very pleasant, professional & personable too! Admired his professional warmth with representing the BRAND & himself very well!
Thank You CATLIN! YOU WERE AWESOME!
by Lexus of Orange Park on 12/01/2025
We're thrilled Catlin made your early morning experience smooth and enjoyable at Lexus of Orange Park. We will be sure to pass along your kind words. We hope to see you again soon! -- Misty Colin - General Manager - 904-562-4563
by 2023 LEXUS GX 460 Owner on 11/20/2025Verified Service
On Monday, I received superior customer service for my LEXUS GX 460 from Michael Taylor and the staff. Mr Taylor and the staff were professional, attentive, and thorough. They even reconnected my Bluetooth system. I left feeling valued and completely satisfied with both the service and the way I was treated. Excellent job!
by Lexus of Orange Park on 11/20/2025
Thank you for sharing your experience with Michael and our team! We appreciate your kind words and hope to welcome you back to Lexus of Orange Park Service Center next time! -- Misty Colin - General Manager - 904-562-4563
by 2013 LEXUS ES 300H Owner on 10/18/2026Verified Service
Ease of scheduling, friendly advisor, don't feel that service states things that don't need to be done!
by Lexus of Orange Park on 10/19/2026
We're glad to hear you felt comfortable with the process from start to finish! Thank you for choosing Lexus of Orange Park and for sharing your positive feedback about our team. Safe travels ahead! -Misty Colin - General Manager - 904-562-4563
by 2025 LEXUS NX 250 BASE/250 PREMIUM Owner on 10/17/2026Verified Service
The dealership makes everyone feel comfortable. The dealership is a pleasant place to wait for your vehicle.
by Lexus of Orange Park on 10/19/2026
We're glad you feel comfortable at Lexus of Orange Park! Thanks for sharing this positive feedback about our team and our facility! -Misty Colin - General Manager - 904-562-4563
by 2017 LEXUS NX 200T BASE/200T F SPORT Owner on 10/05/2026Verified Service
The Service was done on time.. It was ready on time to be picked up. The service was complete and the Service Manager was good.
by Lexus of Orange Park on 10/05/2026
Thank you for choosing Lexus of Orange Park and for sharing your positive experience with our Service Team! We appreciate your feedback and look forward to seeing you again in the future. Safe travels!
- Misty Colin - General Manager - 904-562-4563
by 2016 LEXUS GS 350 BASE/350 F SPORT Owner on 10/01/2026Verified Service
Nikki was a great help in getting me in and out. She was able to give me critical information concerning my car.
by Lexus of Orange Park on 10/02/2026
Thank you for sharing your review of Nikki's professionalism! We appreciate your business and we hope to see you again at Lexus of Orange Park. -Misty Colin - General Manager - 904-562-4563
by 2008 LEXUS IS 250 Owner on 09/25/2026Verified Service
The service agent was not knowledgeable with my Lexus. I didn't get the results I wanted. The service engine light is still on.
by Lexus of Orange Park on 09/25/2026
I am sorry we fell short of your expectations and that your service engine light is still on. I will discuss your feedback with our team, but I also want to be sure your concerns are addressed, so I will look for your contact information and reach out. Additionally, please know that I am always here to take your call. Best, Misty Colin - General Manager - 904-562-4563
by 2019 LEXUS UX 250H Owner on 09/17/2026Verified Service
I needed a new set of tires within a 3 day window and I was able to get them and an oil change the next day. Very expensive with few discounts. Dealer should up its game on the coffee (watery) and amenities if they are going to have them.
by Lexus of Orange Park on 09/17/2026
We're happy we could assist with your service needs at Lexus of Orange Park, but we appreciate your feedback on the amenities as well. We'll make sure to share this with the team! Safe travels! -Misty Colin - General Manager - 904-562-4563
by Hilton D. on 09/12/2026Verified Service
Russell Hyatt, Service Advisor, provided me with excellent service. He assisted me with a loaner, as the service was to take 4 hours. I could not have asked for better assistance.
by Lexus of Orange Park on 09/15/2026
Hilton, thank you for sharing your excellence with Russell! We're glad our Service Department went the extra mile to help you out at Lexus of Orange Park. See you next time!
- Misty Colin - General Manager - 904-562-4563
by 2015 LEXUS RX 450H Owner on 09/12/2026Verified Service
Patrick my Service Advisor kept me advised as how long it would take. My wife and I were able to have breakfast and look at the new car models. Also like that this Dealership washes the vehicle.
by Lexus of Orange Park on 09/14/2026
Thank you for sharing your enjoyable experience with Patrick and our team here at Lexus of Orange Park! We look forward to seeing you and your wife again in the future. Take care!
- Misty Colin - General Manager - 904-562-4563
by 2017 LEXUS GX 460 Owner on 08/23/2026Verified Service
Nicole was outstanding in all aspects of our service meeting; keeping me informed, timeliness, accuracy, overall service knowledge.
by Lexus of Orange Park on 08/24/2026
Thank you for sharing your experience with Nicole! We appreciate your kind words and look forward to welcoming you back to Lexus of Orange Park in the future.
Misty Colin - General Manager - 904-562-4563
by 2026 LEXUS RZ 350E BASE/350E PREMIUM Owner on 08/07/2026Verified Service
Mr. Russell took very good care of me, made sure I had a loaner vehicle available. Lexus of OP has the best Service Dept!
by Lexus of Orange Park on 08/07/2026
We're pleased to hear that Mr. Russell provided you with excellent service and that you were well taken care of at Lexus of Orange Park. We look forward to serving you again at Lexus of Orange Park! Safe travels!
- Misty Colin - General Manager - 904-562-4563
by 2012 LEXUS IS 250 Owner on 07/30/2026Verified Service
straightforward process to get the car in for service. No hard sell for additional work.
Courteous and efficient coordinators.
by Lexus of Orange Park on 07/30/2026
We're happy to hear the service process was straightforward and efficient. Thank you for choosing Lexus of Orange Park and for sharing your experience. Safe travels!
- Misty Colin - General Manager - 904-562-4563
by 2013 LEXUS GS 350 Owner on 07/14/2026Verified Service
Done in a timely matter, performed service, and identified some future issues that could be dealt with at that time.
by Lexus of Orange Park on 07/14/2026
Thank you for sharing your feedback with us! We're happy the Lexus of Orange Park team provided timely service and valuable insights. Safe travels!
- Misty Colin - General Manager - 904-562-4563
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Service Information
604 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Lexus of Orange Park specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Lexus of Orange Park specializes in these makes, in addition to many others.
What do verified customers think about Lexus of Orange Park in Jacksonville, FL?
Verified customers who visit Lexus of Orange Park in Jacksonville, FL rate this business 4.8 out of 5 stars, with 943 reviews. 604 customers favorited this location.
How can I contact Lexus of Orange Park in Jacksonville, FL?
To reach the sales team at Lexus of Orange Park in Jacksonville, FL, call (904) 736-7623. To reach the service department, call (904) 777-5100
Does Lexus of Orange Park in Jacksonville, FL have a service center?
Yes, Lexus of Orange Park in Jacksonville, FL does have a service center. You can contact the service department at (904) 777-5100.
