Lexus of Memphis Reviews - Page 4

4.7
Car Sales: (901) 362-8833Service: (901) 362-8833
Sales/Service Open until 6:00 PM
Sales Open until 6:00 PM
Service Open until 6:00 PM
More Hours

Ratings & Reviews

Overall Rating
4.7
327 Verified Reviews
5 Star
87%
4 Star
6%
3 Star
3%
2 Star
1%
1 Star
3%
Sort by: Most Helpful
Read reviews that mention
by 2012 LEXUS ES 350 Owner on 02/15/2026Verified Service
I'm very pleased with Lexus of Memphis!
by 2018 LEXUS IS350 Owner on 01/27/2026Verified Service
very knowledgeable with service performed
by Deborah J. on 01/22/2026Verified Service
No waiting, courteous associates
by Sandra B. on 01/17/2026Verified Service
Lexus is the best in service! I don't trust anyone else to service my car
by 2019 LEXUS GS 350 BASE/350 F SPORT Owner on 01/09/2026Verified Service
Excellent and professional service. Great service department, highly recommended
by 2018 LEXUS LS 500 BASE/500 F SPORT Owner on 01/03/2026Verified Service
Polite and courteous and personal!
by Adell G. on 12/23/2025Verified Service
I cannot remember the name of the gentleman that checked my car in but he was very professional and courteous. I had made an appointment via calling the service department. The customer service representative that took my call and request for a service appointment for maintenance and recall service did not record it. I did not write her name down. When I arrived on time for my appointment, the agent was not able to find the appointment so he placed me on the waiting list. The next gentleman was so kind to set up an appointment and I was still able to have my car serviced in less than 3 hours.
by 2007 LEXUS IS 250 Owner on 12/21/2025Verified Service
Lexus is not helpful, wouldn't honor warranty
by 2021 LEXUS NX 300 BASE/300 LUXURY/30 Owner on 12/16/2025Verified Service
Service time was short and time
by 2023 LEXUS GX 460 Owner on 12/11/2025Verified Service
Professional but took way too long for basically a tire rotation (+/- 3 hours)
by 2025 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 11/24/2025Verified Service
Excellent service! Great facility!
by 2017 LEXUS RX 350 BASE/350 F SPORT Owner on 11/23/2025Verified Service
Very prompt and professional setvice!
by 2021 LEXUS UX 250H Owner on 11/14/2025Verified Service
Outstanding service by Johnny as always!
by 2023 LEXUS GX 460 Owner on 11/03/2025Verified Service
I appreciate the diligence in trying to diagnose my problem.
by 2021 LEXUS NX 300 BASE/300 LUXURY/30 Owner on 11/01/2025Verified Service
Professionalism at it's best. The entire Lexus of Memphis family were super friendly.
by 2025 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 10/29/2025Verified Service
Exactly service ! Everyone was very professional.
by 2022 LEXUS RX 350 Owner on 10/26/2025Verified Service
It was easy scheduling an appointment, courteous and professional service representatives.
by 2020 LEXUS RX 350 Owner on 10/26/2025Verified Service
the expeditious service time
by 2017 LEXUS IS 200T Owner on 10/19/2025Verified Service
I always enjoy my visits to Lexus of Memphis, everyone there treats you like family..
by 2019 LEXUS NX 300 BASE/300 F SPORT Owner on 10/04/2025Verified Service
Loved it! Service was great.Great customer service.
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