by 2015 LEXUS GS 350 Owner on 03/01/2024Verified Service
Great Customer Service visit with a detailed inspection of vehicle!
by Lexus of Chattanooga on 03/13/2024
Thank you for sharing your feedback with us! We're delighted to hear that you had a great customer service visit at Lexus of Chattanooga, and that our detailed vehicle inspection met your expectations. Providing thorough care for your vehicle is our priority, and we're glad you experienced that firsthand. If there's anything else we can assist you with or if you have any questions about your inspection, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!
by 2001 LEXUS LS 430 Owner on 02/29/2024Verified Service
Great experience. Very professional and extremely nice staff.
by Lexus of Chattanooga on 03/13/2024
We're overjoyed to hear that you had a great experience with us at Lexus of Chattanooga! Providing professional and friendly service is at the heart of what we do, and it's fantastic to know that our staff's warmth and professionalism made your visit memorable. Thank you for choosing us, and we appreciate your kind words. If there's anything else we can do for you, please don't hesitate to let us know. Safe travels, and we hope to see you again soon!
by 2021 MERCEDES-BENZ GLC 300 Owner on 02/22/2024Verified Service
Excellent fast service! Knowledgeable service staff.
by Lexus of Chattanooga on 03/13/2024
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an excellent and fast service at Lexus of Chattanooga. Our dedicated team strives to provide top-notch service to all our customers, and it's wonderful to know that our service staff's knowledge made a positive impact on your visit. If there's anything else we can assist you with, please don't hesitate to reach out. Drive safely, and we look forward to serving you again in the future!
by 2023 LEXUS ES 350 BASE/350 LUXURY/35 Owner on 01/21/2024Verified Service
Cody was professional, efficient and communication was top notch during my service visit!
by Lexus of Chattanooga on 02/05/2024
Thank you for sharing your positive experience at Lexus of Chattanooga! We're thrilled to hear that Cody provided professional, efficient service, and that the communication during your visit was top-notch.
If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Your satisfaction is our priority, and we look forward to serving you with excellence in the future.
Thank you for choosing Lexus of Chattanooga!
by 2022 LEXUS ES 350 BASE/350 LUXURY/35 Owner on 01/12/2024Verified Service
Cody (service advisor) was awesome!
by Lexus of Chattanooga on 01/15/2024
Thank you for your positive feedback! We're thrilled to hear that Cody, our service advisor, provided an awesome experience for you at Lexus of Chattanooga. Your acknowledgment is greatly appreciated. If there's anything specific you loved about Cody's assistance or if there's anything more we can do for you, please feel free to let us know. We value your business and look forward to serving you again in the future!
by 2015 LEXUS NX 300H Owner on 12/30/2023Verified Service
Everything was fine,..
....
by Lexus of Chattanooga on 01/04/2024
Thank you for taking the time to share your feedback. We're pleased to hear that everything was fine during your recent experience with us. Your satisfaction is important to us, and we appreciate your continued support.
If there's ever anything specific you'd like to discuss or if you have further comments, please don't hesitate to reach out. We're here to ensure your experience with us remains positive.
Wishing you a wonderful day,
by 2006 LEXUS GX 470 Owner on 12/24/2023Verified Service
Service always great. Thanks John
by Lexus of Chattanooga on 01/04/2024
Thank you for your wonderful feedback! We're thrilled to hear that you consistently experience great service with us. Your satisfaction is our top priority, and we appreciate your trust in our team.
A special thanks from John and the entire staff for your kind words. If there's anything else we can assist you with, feel free to let us know. We look forward to continuing to provide you with exceptional service.
Safe and smooth travels,
by 2012 LEXUS RX 350 Owner on 12/22/2023Verified Service
Friendly, courteous as usual.
by Lexus of Chattanooga on 01/04/2024
Thank you for your kind words! We appreciate your feedback and are delighted to hear that your recent experience with Lexus of Chattanooga was friendly and courteous, as usual. Providing excellent customer service is at the heart of what we do, and it's always a pleasure to know that our efforts are noticed and appreciated.
If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We value your continued support and look forward to serving you with the same warmth and courtesy in the future.
Safe and enjoyable driving,
by Randy S. on 10/05/2023Verified Purchase
Thanks to Marc. Very easy to deal with. Not pushy. Decent price and worked with me in getting there.
by Lexus of Chattanooga on 12/11/2023
Thank you for taking the time to share your experience, and we appreciate your kind words about Marc at Lexus of Chattanooga! We're pleased to hear that he made the process easy for you, was not pushy, and worked with you to ensure a satisfactory outcome. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again in the future. Safe travels and enjoy your time with your Lexus!
by 2019 FORD F150 Shopper on 07/24/2022Verified Purchase
12 on scale of 1 to 10! Great place to do business.
by Lexus of Chattanooga on 05/18/2023
Thank you so much for taking the time to leave a glowing 5-star review for Lexus of Chattanooga! We truly appreciate your kind words and are delighted to hear about your positive experience with us.
At Lexus of Chattanooga, we strive to provide exceptional service and ensure our customers have a memorable and enjoyable car-buying experience. We're thrilled that we were able to meet and exceed your expectations. Your satisfaction is our utmost priority, and your feedback serves as a testament to the hard work and dedication of our team.
We take great pride in utilizing Carfax reports to offer accurate and reliable vehicle history information to our customers. It's fantastic to hear that you found value in this service and that it contributed to your confidence in your vehicle purchase. We will continue to provide transparent and trustworthy information to assist you in making informed decisions.
Once again, we appreciate your 5-star rating and your trust in Lexus of Chattanooga. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again and providing the same exceptional service that you've come to expect.
Thank you for choosing Lexus of Chattanooga!
by 2020 NISSAN ROGUE S/SL/SV Shopper on 04/02/2021Verified Purchase
Professional. Thorough. Ralph Paty went above and beyond to make my experience quick and easy.
by Jim Taylor on 08/26/2021
Thank you for taking the time to share your comments and feelings about Ralph He is a valuable team member that goes above and beyond to meet our clients needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!
by 2007 LEXUS LS 460L Owner on 07/04/2015Verified Service
by Jim Taylor on 03/09/2020
Thank you for the 5-star review! We are ecstatic you had an amazing experience with us. If you need anything in the future, please do not hesitate to reach out.
