by 2024 LEXUS RX 450H+ LUXURY Owner on 09/25/2024Verified Service
Superb service as always.
by Lexus of Monterey Peninsula on 09/25/2024
Thank you so much!
by 2018 LEXUS LS 500 BASE/500 F SPORT Owner on 09/23/2024Verified Service
good attention to minor problem. Courteous.
by Lexus of Monterey Peninsula on 09/24/2024
Thank you so much!
by 2001 LEXUS LS 430 Owner on 09/16/2024Verified Service
Car ready, clean and washed, at time promised.
by Lexus of Monterey Peninsula on 09/19/2024
Thank you!
by 2018 LEXUS RX 450H BASE/450H F SPORT Owner on 08/27/2024Verified Service
Easy process! Appointment was easy, Victor explained the work to be performed the cost and contacted me when service was complete.
by Lexus of Monterey Peninsula on 08/27/2024
Thank you so much!
by 2017 LEXUS IS 200T Owner on 08/18/2024Verified Service
Great customer service. Explained service (detailed) of what was being completed and what next service would entail.
by Lexus of Monterey Peninsula on 08/27/2024
Thank you so much!
by 2015 LEXUS RX 450H Owner on 08/16/2024Verified Service
The staff person (Austen) who handled the servicing was knowledgeable and pleasant to interact with. We have two RX's and the work done by this dealer has always been top-notch.
by Lexus of Monterey Peninsula on 08/27/2024
Thank you so much!
by 2016 LEXUS ES 350 Owner on 05/05/2024Verified Service
Everything was top notch except scheduling, which was backed up that morning. I have not had that issue in past appointments, I assume it was just a glitch.
by Lexus Monterey Peninsula on 05/17/2024
Thank you!
by 2014 LEXUS GS 350 Owner on 03/22/2024Verified Service
My appreciation to Victor for providing efficient, informative service. He is always on top of his game.
by Lexus of Monterey Peninsula on 03/25/2024
Thank you for the review!
by 2022 LEXUS RX 450H L Owner on 03/09/2024Verified Service
Lexus personnel and customer service has always been top notch. It was all day service and having a car loaner was a big help.
by Lexus Monterey Peninsula on 03/12/2024
Thank you so much!
by 2019 LEXUS RX 450H BASE/450H F-SPORT Owner on 02/08/2024Verified Service
The service department personnel was well organized, professional, friendly and courteous. The moment I drove in I was greeted as if I was their only customer. Thanks for personalized treatment.
by Lexus of Monterey Peninsula on 02/12/2024
Thank you!
by 2015 LEXUS RX 350 Owner on 01/27/2024Verified Service
Lexus Monterey has been my dealer for 20 years. I have always felt like a valued customer and receive excellent service.
by Lexus Monterey Peninsula on 01/31/2024
Thank you so much!
by 2017 LEXUS RX 450H BASE/450H F-SPORT Owner on 11/03/2023Verified Service
Their team is very professional and explains exactly what is going to be done. Very good at answering questions, too.
by Lexus Monterey Peninsula on 11/06/2023
Thank you so much!
by 2008 LEXUS RX 400 HYBRID Owner on 08/29/2023Verified Service
Very thorough and well done. They solved a camera problem that seemed unsolvable. Went the extra mile for us.
by Lexus Monterey Peninsula on 10/17/2023
Thank you so much!
by Michael S. on 08/04/2023Verified Service
My service manager. Victor Lacuata, is the absolute best-highly professional and knowledgeable. Great service.
by Lexus Monterey Peninsula on 10/17/2023
Thank you so much!
by 2018 LEXUS RX 350 BASE/350 F-SPORT Owner on 07/08/2023Verified Service
Very professional service. Detailed and easy to understand explanation of work performed. Always a pleasing experience.
by Lexus Monterey Peninsula on 10/17/2023
Thank you so much!
by 2016 LEXUS ES 350 Owner on 06/18/2023Verified Service
Easy to make appointment, service went quickly and smoothly. Comfortable waiting area with generous snacks and drinks. Service and findings explained clearly.
by Lexus Monterey Peninsula on 10/17/2023
Thank you so much!
by 2015 LEXUS RX 350 Owner on 03/26/2023Verified Service
Austin and the Lexus service team are professional and caring - they keep me informed and take excellent care of my car. Im a happy member of the Lexus Monterey Family!
by Lexus Monterey Peninsula on 10/17/2023
Thank you so much!
by James S. on 12/13/2022Verified Purchase
Answered all my questions very professional and nice , drove the 300 miles to buy my truck, thanks guys
by Lexus Monterey Peninsula on 10/17/2023
Thank you so much!
by 2014 LEXUS ES 350 Owner on 08/15/2022Verified Service
Good Service!!
Car was done promptly.
Everyone friendly and professional!
Highly recommend them.
Austin is extremely easy to deal with.
Very straight forward and honest.
by Lexus Monterey Peninsula on 10/17/2023
Thank you so much!
by 2020 LEXUS NX 300 Owner on 07/16/2022Verified Service
Lexus of Monterey is a great place to go for service. I always feel my car is well taken care of and Austin was amazing as usual. It was a perfect experience for me and the car!
