by 2022 HONDA CIVIC TOURING Owner on 05/03/2026Verified Service
Said they could get me in right away - checked on status after an hour (just getting 2 new tires) and was told I would be next to get in. An hour later - left - bill was higher than other Honda dealerships I called - stuck going there due to flat. Waiting room is uncomfortable and sterile.
by Legends Honda on 05/12/2026
Thank you for taking the time to share your feedback regarding your recent experience with Legends Honda. I sincerely apologize that your visit did not reflect the level of communication, efficiency, and comfort we strive to provide for every guest. I completely understand how frustrating it must have been to be told you would be taken care of right away, only to experience extended delays and inconsistent updates regarding the status of your vehicle. Having an unexpected flat tire situation is already stressful enough, and we certainly should have done a better job managing expectations and keeping you informed throughout the process. I also appreciate your candid feedback regarding pricing and the waiting area environment. Input like yours is important because it helps us identify opportunities to improve both our customer experience and overall service process. Thank you again for bringing this to our attention. While I regret that we fell short during your visit, I truly appreciate the opportunity to learn from your experience and improve moving forward. Calvin Ricks General Manager | Legends Honda
by 2020 HONDA CIVIC SPORT Owner on 04/20/2026Verified Service
Greeted as soona s I pulled my car in the shop, knew exactly what I was going in for after finding my appointment. Was quick to offer a rental even though I was going to wait inside. I appreciate this part especially because I was going to wait on a long service. I was able to make it to work in time.
by Legends Honda on 04/24/2026
Thank you for taking the time to share your experience with uswe truly appreciate it! I'm glad to hear that you were greeted right away and that our team was prepared and ready for your visit. That level of awareness and attentiveness is exactly what we strive for. I'm especially pleased that the offer of a rental helped keep your day on track. Respecting our guests' time and making the experience as convenient as possibleespecially during longer servicesis a key part of delivering a Legendary Customer Experience. We truly appreciate your trust in us and look forward to serving you again in the future! Calvin Ricks General Manager Legends Honda
by 2004 HONDA CIVIC EX Owner on 11/09/2025Verified Service
Was not happy that my email had a price of $1092.00 for my 220,000 mile maintenance and Kayden quoted in excess of $1700 and when I questioned the major difference he stated that Honda had no control of what was posted by a third party Honda email. Service received took longer than expected. Would I use your shop again, probably, but would want Honda not to make false advertisements and then make excuses.
by Legends Honda on 11/11/2025
I'm really sorry about the confusion. Would you mind sending me the email that you received, so I can look into this for you? My email address is dlett@baxterauto.com. Thanks so much! -Duce Lett (Managing Partner)
by Jordan N. on 07/16/2025Verified Purchase
I went to the dealership and they were happy to see me and very professional. It was a great experience for my first time buying a car on my own and they helped me out a lot as well with the car I wanted to get it in the price range I need it to be as well.
by Legends Honda on 07/18/2025
Thanks for the review, Jordan! We appreciate the opportunity to help out. Kenzi Phippen (General Manager)
by 2015 HONDA CR-V LX Owner on 04/24/2026Verified Service
Junior was very helpful. I was disappointed that our timing chain had to be replaced after 160,000 miles, which makes me wonder about the quality of Hondas, but Legends service was fine.
by Legends Honda on 04/30/2026
Thank you for taking the time to share your experiencewe truly appreciate the honest feedback. We're glad to hear that Junior was helpful and that your service experience with our team met expectations. At the same time, I completely understand your disappointment regarding the timing chainrepairs like that can be unexpected and understandably raise questions. While timing chains are designed to last a long time, factors like mileage, maintenance history, and driving conditions can all play a role over timeespecially as vehicles reach higher mileage ranges like 160,000 miles. That said, your concerns are valid, and we're always here to walk through any questions you may have about your vehicle's performance and long-term reliability. If there's anything further we can do to support you or provide additional clarity, please don't hesitate to reach out. We appreciate your trust in our service team and the opportunity to take care of your vehicle. Calvin Ricks General Manager Legends Honda
by 2017 HONDA RIDGELINE RTL Owner on 04/19/2026Verified Service
Prompt and quality customer service. JR did a great job answering my questions when discussing all recommended services.
by Legends Honda on 04/24/2026
Thank you for the great feedbackwe truly appreciate you taking the time to share your experience! I'm glad to hear that you received prompt, high-quality service and that JR did a great job answering your questions. Providing clear communication and helping our guests feel confident in their service decisions is exactly what we strive for every day. We're grateful for the opportunity to serve you and look forward to seeing you again! Calvin Ricks General Manager Legends Honda
by Eric L. on 03/24/2026Verified Purchase
No extra fees, the price is the total price, no add-on. Sales staff was not pushy, and good to work with
by Legends Honda on 03/27/2026
We're committed to a transparent, no-surprises buying experience, so it's great to hear that stood out to you. Straightforward pricing and a no-pressure environment is exactly how we believe car buying should be. I'm glad our team made the process easy and enjoyablewe truly appreciate your business and your trust in us. Welcome to the Legends Honda family! Calvin Ricks General Manager Legends Honda
by 2024 HONDA HR-V EXL Owner on 03/18/2026Verified Service
Kayden is an amazing service advisor! He was extremely helpful and made getting my car serviced a smooth sailing experience. I would definitely recommend Legends Honda Service!!
by Legends Honda on 03/23/2026
Thank you for the fantastic feedback! We're thrilled to hear that Kayden provided such a helpful and seamless service experience. Taking great care of our guests in service is just as important as the sales experience, and it's great to see that reflected here. We truly appreciate your recommendation and your trust in our team. Thank you for choosing Legends Honda Servicewe look forward to taking care of you again down the road! Calvin Ricks General Manager Legends Honda
by 2016 HONDA HR-V EXL Owner on 03/12/2026Verified Service
The service advisors are quick to get the car set up for service. I also liked that I was notified by text about necessary repairs so I could provide an answer quickly.
by Legends Honda on 03/23/2026
Thank you for the great feedback! We're glad to hear that our service advisors were quick to get your vehicle set up and that the text updates made it easy to stay informed and make decisions. Providing a convenient and efficient service experience is exactly what we strive for. We truly appreciate your trust in our team and look forward to taking care of you again in the future! Calvin Ricks General Manager Legends Honda
by Gary W. on 03/11/2026Verified Shopper
Talked with dealer setup appointment to look at vehicle. When I went to dealer found out truck was in Maine.
by Legends Honda on 03/27/2026
Thank you for bringing this to our attention. I sincerely apologize for the frustration and inconvenience you experienced. We completely understand how important it is for the information we provideespecially regarding vehicle availabilityto be accurate and reliable. This is not the experience we strive to deliver, and we clearly missed the mark here. We are addressing this internally with our team to ensure better communication and verification processes so this does not happen again. I would truly appreciate the opportunity to make this right. If you're still in the market, I would be happy to personally assist in locating a vehicle that fits your needs and ensure a seamless experience from start to finish. Please feel free to reach out to me directly at your convenience. Thank you again for your feedbackwe value it and are committed to improving. Calvin Ricks General Manager Legends Honda
by Clay R. on 01/18/2026Verified Service
Great service. Very friendly and professional. Great at answering my questions. My visit was fast and only did the work I requested, but also let me know what service was becoming due.
by Legends Honda on 01/27/2026
Thanks for the review, Clay! We appreciate your business. Kenzi Phippen (General Manager)
by 2019 HONDA ACCORD SPORT Owner on 12/13/2025Verified Service
I was surprised that they got my car in a hour after calling to make an appointment. Fast service. Friendly service employees.
by Legends Honda on 12/18/2025
Thanks for the review! Glad we were able to get you in and out quick. We look forward to helping in the future. Kenzi Phippen (General Manager)
by 2025 HONDA CR-V EXL Owner on 12/07/2025Verified Service
We have always had a pleasant experience with our Honda Representatives thus far. Everyone treats us with respect and kindness. We will keep returning as needed
by Legends Honda on 12/08/2025
Thanks for the review and for trusting us to take care of your CR-V! Kenzi Phippen (General Manager)
by 2015 HONDA CR-V EXL Owner on 10/03/2025Verified Service
Service was fast and the technician kept me infomed of progress...everyone is always friendly anc helpful
by Legends Honda on 10/06/2025
Thanks so much! We really appreciate your awesome review! -Kenzi Merrick (General Manager)
by 2025 HONDA CR-V SPORT TOURING Owner on 08/14/2025Verified Service
After fighting with Olathe Honda from the day I got it I decided to try a different dealership. Legends was so much easier to work with. I will use this dealership for all future needs even though it's not close by.
by Legends Honda on 08/18/2025
Thanks for the 5 stars! I'm glad we were able to get you taken care of. Kenzi Phippen (General Manager)
by 2023 HONDA CR-V EXL Owner on 07/26/2025Verified Service
Made an appointment for an oil change and was not disappointed by how fast the service was. I also came back to do more maintenance work on my car and had no issues making an appointment online.
by Legends Honda on 07/28/2025
Thanks for the review! We really appreciate it. Kenzi Phippen (General Manager)
by 2022 HONDA CR-V EX Owner on 07/25/2025Verified Service
Timely scheduling, appropriate wait time, fair pricing, client-centered and seem to have integrity (hard to find these days). Came here after unsatisfactory experiences with a different Honda dealership and am very pleased.
by Legends Honda on 07/28/2025
Thanks for the review, we appreciate your business! Kenzi Phippen (General Manager)
by 2013 HONDA CR-V EX Owner on 07/02/2025Verified Service
Kayden, service advisor, efficient and thorough as ever. Service provider always check and repair all, thank you.
by Legends Honda on 03/04/2026
Thank you for the great feedback! We're glad to hear that Kayden provided an efficient and thorough service experience. Our service team at Legends Honda works hard to ensure every vehicle is carefully checked and properly taken care of, and it's wonderful to know Kayden delivered that level of service for you. We truly appreciate you trusting us with your vehicle and look forward to assisting you again in the future. Calvin Ricks General Manager Legends Honda
by 2022 HONDA ACCORD HYBRID EXL Owner on 06/30/2025Verified Service
Keyless remote battery warning light came back on 2 days after service. Will unfortunately need to schedule another appointment.
by Charles W. on 05/30/2025Verified Service
Service performed efficiently and timely. their service special included several items that I have wanted done.
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Service Information
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130 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Legends Honda specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Legends Honda specializes in these makes, in addition to many others.
What do verified customers think about Legends Honda in Kansas City, KS?
Verified customers who visit Legends Honda in Kansas City, KS rate this business 4.7 out of 5 stars, with 263 reviews. 130 customers favorited this location.
How can I contact Legends Honda in Kansas City, KS?
To reach the sales team at Legends Honda in Kansas City, KS, call (913) 404-6594. To reach the service department, call (913) 387-2900
How can I schedule a service appointment with Legends Honda in Kansas City, KS?
