by 2021 TOYOTA HIGHLANDER HYBRID XLE Owner on 10/26/2026Verified Service
Great service experience! My service advisor, Allan, was very helpful and kept me updated throughout the process. The multi-point inspection video was informative, and they addressed my concerns about the car noise. They also discovered and fixed a nail in my tire. I really appreciated it.
by 2024 TOYOTA RAV4 LTD Owner on 09/28/2026Verified Service
It was an appointment for a simple recall situation. We were kept informed of the amount of time it would take. AND THEY HAVE FRESH DONUTS IN THE WAITING ROOM FOR CUSTOMERS. And the restroom was spotless. The gentleman doing custodial service was delightful. Great place for car service. DID WE MENTION THE FRESH DONUTS!
by 2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 06/05/2026Verified Service
I thought the time it took to do the state inspection, rotate the tires, and change the oil took rather a long time. My appointment was for 1:30 PM., and it was almost 3:30 PM when my car was ready to go. But I was pleased that I got a free oil change, and the waiting area is clean, bright, and has plenty of seating. I also took reading material along.
by 2022 TOYOTA RAV4 XLE PREMIUM Owner on 03/02/2026Verified Service
Jamie is amazing! She always listens to your concerns. She is kind,caring, sensitive to your time and needs. She is very helpful and accommodating. She has assisted me for many years and is the best one in service! Matt is very helpful and kind as well. It means a lot when. Someone from service listens to you! Much appreciated!
by 2021 TOYOTA VENZA LE/XLE/LIMITED Owner on 12/26/2025Verified Service
The service and parts departments were outstanding in helping me by providing a wheel lock key at no cost (None was found in my 2021 Venza), rotating the tires, and doing a factory recall. All this when I showed up without an appointment, two days before Christmas. Their kindness made for an early Merry Christmas experience.
by 2019 TOYOTA RAV4 XLE PREMIUM Owner on 12/06/2025Verified Service
My car was there for 2 separate issues but only 1 issue was fixed. The other issue they said was denied on our warranty. I contacted the Toyota warranty dept to find out Laurel didn't even submit it that issue to them. Laurel also changed the oil even though we told them we didn't need an oil change. They then charged us for the oil change. We aren't happy and will end up taking our business elsewhere.
by 2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 11/28/2025Verified Service
I liked the fact that Alan Mackinack explained why I needed both brake pads and rotors and told me the estimated cost before they begin to service my car. I really like the waiting area. It's well lighted and comfortable. The only thing I didn't like was the TV on nonstop because I had trouble concentrating on the homework I was reading and trying to grade.
by 2019 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 11/06/2026Verified Service
Easy to make appointment. Work was completed quickly. Service rep was very professional and courteous.
by 2017 TOYOTA COROLLA IM Owner on 10/25/2026Verified Service
I have continued to have Greta experiences with Toyota both them being very thorough, well priced, and down to earth!
by 2017 TOYOTA COROLLA IM Owner on 10/06/2026Verified Service
They got me in on an emergency basis in Stillwater, able to get all my repairs done in a timely manner, and were very courteous and kind even though it was my first time with their shop. I definitely will be returning!
by 2019 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 10/02/2026Verified Service
I went in for an oil change, and after an inspection, was recommended to replace brake pads. Front @2 Back@4. I had the front replaced but will do the rear later.
by 2024 TOYOTA RAV4 LTD Owner on 09/17/2026Verified Service
Unlike the Dealership where I purchase our vehicle, Laurel Toyota Service personnel were excellent to deal with and appreciate their professionalism and how we were treated.
by 2014 TOYOTA TUNDRA CREWMAX PLATINUM Owner on 09/04/2026Verified Service
Service advisor Matt is attentive to any issues and concerns with my vehicle. As a dealership, they seem very trustworthy in my experience.
by 2024 TOYOTA RAV4 LTD Owner on 08/31/2026Verified Service
We really like the continual information that the service department provides. Nothing is done as an unexpected surprise. We get verbal feedback and texted information throughout the service appointment.
by Andyshydraulics E. on 08/29/2026Verified Service
There is nothing to dislike about this dealership. Everything was satisfactory, and in fact, I was impressed with the speed of service
by 2019 TOYOTA TACOMA DOUBLE CAB/LTD Owner on 08/09/2026Verified Service
Every one there is very nice and courteous. Also very helpful. Serves is a little expensive but what isn't these days. The buy one get one free oil change really helps.
by 2024 TOYOTA RAV4 XLE PREMIUM Owner on 06/18/2026Verified Service
Due to a scheduling conflict my car was picked up at my home and returned feet service. I sincerely appreciated the extra effort from the dealership. Thank you.
by 2021 TOYOTA VENZA LE/XLE/LIMITED Owner on 06/02/2026Verified Service
My family has been using Laurel's Service department for about 15 years now. They have great customer service. No complaints at all! We've also purchased our vehicles from there as well!
by 2012 TOYOTA CAMRY/SE/LE/XLE Owner on 04/17/2026Verified Service
Service is excellent and employees are friendly. Repairs were done in a timely fashion and all repairs were explained in detail.
by 2021 TOYOTA RAV4 LE Owner on 04/06/2026Verified Service
Friendly and helpful, as always. Called me to reschedule appointment so I could get better deal on my tire purchase.
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Service Information
409 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Laurel Toyota specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Laurel Toyota specializes in these makes, in addition to many others.
What do verified customers think about Laurel Toyota in Johnstown, PA?
Verified customers who visit Laurel Toyota in Johnstown, PA rate this business 4.8 out of 5 stars, with 288 reviews. 409 customers favorited this location.
How can I contact Laurel Toyota in Johnstown, PA?
To reach the sales team at Laurel Toyota in Johnstown, PA, call (814) 257-5588. To reach the service department, call (814) 269-3400
Does Laurel Toyota in Johnstown, PA have a service center?
Yes, Laurel Toyota in Johnstown, PA does have a service center. You can contact the service department at (814) 269-3400.
