Mostly positive interaction with the sales personal. We recommend Cobin if you are looking for a pleasant experience. Negotiating with the sales manager was not as good. He basically took all the pleasant out of the experience. But still a 5 star review as we are very happy with the car.
by Landers Kia on 12/21/2025
Thank you, John! We truly appreciate your feedback and are delighted to hear about your positive experience with our sales team, especially with Cobin. Your recommendation means a lot to us! We always strive to provide the best service, and your insights regarding the negotiation process are valuable for our ongoing improvements. We're delighted that you're happy with your new car and look forward to seeing you at Landers Kia in the future!
Sincerely,
The Landers Kia Team
by Jeffrey L. on 10/04/2025Verified Service
Service was okay but they did not reset the maintenance screens after they changed the oil. So it's kinda in my opinion wondering if they really did my oil change. I remember the first time they recorded a video they sent me of what was being done but I didn't get that same treatment this time .
by Landers Kia on 10/05/2025
Thank you for sharing your experience with us, Jeffrey. We understand your concerns regarding the maintenance screens and the video of your oil change. Your feedback is important, and we strive to maintain high standards at Landers Kia. Please feel free to reach out to us directly so we can discuss your concerns and ensure your next visit meets your expectations. We appreciate your feedback and look forward to the opportunity to assist you better in the future.
Sincerely, The Landers Kia Team
by 2017 KIA SPORTAGE EX Owner on 07/20/2025Verified Service
It takes forever for them to run the diagnostics, and then they couldn't even identify the problem. Any time I drop off the car, I know it'll be in their shop for at least five business days. Very inconvenient. And they also insist on holding the car while they order parts. Not a fan of this shop
by Landers Kia on 07/21/2025
Thank you for your feedback. We understand your frustration with the delay in diagnostics and the inconvenience of having your vehicle in our shop for an extended period. At Landers Kia, we strive to provide efficient service while ensuring accurate repairs. Your concerns are valuable to us, and we encourage you to reach out directly to us so we can discuss your experience further Thank you for bringing this to our attention.
Sincerely, The Landers Kia Team
by 2023 KIA SPORTAGE SX PRESTIGE Owner on 06/30/2025Verified Service
I could say a lot of horrible things about this place, or maybe it's not the dealership, it could just be some of the lazy people who works there. I wish we had more Kia dealerships in my area. I would rather drive 100 miles for service than go back to Landers Kia.
by Landers Kia on 07/02/2025
Thank you for sharing your feedback with us. We understand your frustration and appreciate your concerns regarding your experience at Landers Kia. If you're open to it, we would like the opportunity to address your specific issues and learn more about your experience, so please feel free to reach out to us directly. Your input is valuable to us, and we strive to improve our services.
Sincerely, The Landers Kia Team
by 2021 KIA TELLURIDE SX Owner on 03/07/2026Verified Service
Kept me informed of progress, went over report in detail. Didn't pressure to do extra things, just necessary maintenance.
by Landers Kia on 03/08/2026
Thank you for your fantastic review! We're glad to hear that you felt informed throughout the process and appreciated our focus on necessary maintenance here at Landers Kia. Out team strives to provide a transparent and pressure-free experience for all our customers. We look forward to seeing you again for any future needs!
Sincerely, The Landers Kia Team
by 2022 KIA FORTE GT LINE Owner on 02/24/2026Verified Service
Everything was communicated clearly. I liked that the customer is sent a video that walks us through the process as the service is being performed. Everyone was friendly. It was an overall positive experience.
by Landers Kia on 02/24/2026
Thank you for your wonderful review! It is amazing to hear that you had a positive experience at Landers Kia and appreciated the clear communication and the video walkthrough of the service process. Our friendly team is always here to help, and we look forward to assisting you again in the future!
Sincerely, The Landers Kia Team
by 2022 KIA TELLURIDE EX Owner on 01/10/2026Verified Service
Jonathon was great! He goes above and beyond. He's the reason we would consider driving the hour to continue service here.
Melissa Neal
by Landers Kia on 01/10/2026
Thank you, Melissa! We truly appreciate your kind words about Jonathon and are delighted to hear he provided you with exceptional service. At Landers Kia, we always strive to go above and beyond for our customers. Our team looks forward to seeing you again, even if it's an hour's drive! Safe travels!
Sincerely, The Landers Kia Team
by 2015 KIA OPTIMA LX Owner on 09/19/2025Verified Service
They were very courteous and helped me through a trying ordeal. I would definitely use their services again.
by Landers Kia on 09/19/2025
Thank you for your kind words! We appreciate you sharing your experience with us at Landers Kia. We're glad to hear that our team was able to assist you during a challenging time. We look forward to serving you again in the future!
Sincerely, The Landers Kia Team
by 2015 KIA OPTIMA LX Owner on 08/11/2025Verified Service
Jonathan Brooks is exceptional at his job, making a bad situation bearable. Job well done from service technician to management.
by Landers Kia on 08/11/2025
Thank you for your kind words! We're delighted to hear about your positive experience with Jonathan at Landers Kia. It's great to know that our service technician made a difficult situation more manageable. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely, The Landers Kia Team
by Jignesh P. on 07/28/2025Verified Service
Oil spreads on back side of my windows and back side of glass & back side of top roof of car and back side seats and back sides Dickey. There is something happened and didn't cleans & all over oil spreads
by Landers Kia on 07/28/2025
Thank you for sharing your experience, Jignesh. We understand your concern about oil spreading inside and across multiple parts of your vehicle, which can be both messy and worrying. At Landers Kia, we appreciate your feedback as it helps us review how such incidents are handled to reduce the chance of them happening again.
Please feel free to contact us directly so we can discuss this further. Your input is valued.
Sincerely,
The Landers Kia Team
by 2024 KIA SORENTO S Owner on 05/21/2025Verified Service
It was nice that the KIA staff were kind and the lounge was pleasant. The high rate seems to be a disadvantage.
by Landers Kia on 05/21/2025
Thank you for your feedback! We appreciate your kind words about our staff and the lounge at Landers Kia. We understand that pricing can be a consideration, and we're always striving to offer the best value for our customers. If you have any specific questions or would like to discuss this further, please feel free to reach out. We hope to see you again soon!
Sincerely, The Landers Kia Team
by Jeffrey L. on 05/20/2025Verified Service
Everything was great first time I ever had a dealership record and send me the process of what all was done during service made me feel apart of the process and informed.
by Landers Kia on 05/20/2025
Thank you for your fantastic review, Jeffrey! We're thrilled to hear that you felt informed and involved in the service process at Landers Kia. Your feedback means a lot to us, and we look forward to serving you again in the future!
Sincerely, The Landers Kia Team
by 2020 KIA CADENZA TECHNOLOGY/LTD Owner on 05/18/2025Verified Service
Kinda crazy that you need to remove the intake to replace spark plugs but they got it done faster than I anticipated and my Cadenza is running as good as new. Looking forward to another 100,000 miles
by Landers Kia on 05/18/2025
Thank you for your thoughtful review! We're glad to hear that your Cadenza is running great and that we could complete the spark plug replacement faster than you expected. At Landers Kia, we strive to provide efficient service while keeping your vehicle in top shape. We appreciate your trust and look forward to seeing you for many more miles ahead!
Sincerely, The Landers Kia Team
by Deborah C. on 05/15/2025Verified Service
My experience at Landers Kia was amazing. I have had my car to 2 different dealerships in Florida multiple times and they couldn't figure out what was wrong. While on vacation I took it to Landers and everyone was helping and professional and they were able to get my car fixed and it's like it's brand new. They truly restored my faith in Kia. This I lived there so they could be my regular service department
by Landers Kia on 05/15/2025
Thank you, Deborah! We're thrilled to hear about your amazing experience at Landers Kia. It's wonderful to know that our team could help resolve the issues with your car and restore your faith in Kia. We would love to have you as a regular customer, so don't hesitate to reach out whenever you need assistance. Safe travels and we look forward to seeing you again!
Sincerely, The Landers Kia Team
by 2016 RAM 1500 ST Owner on 01/18/2024Verified Service
Pretty great service overall, service advisor was very kind and quick to get my vehicle in the system. They were able to tell me that my alignment was still within spec and what my tire tread depth was at which I had honestly normally neglect to pay attention to. Service was quick, in and out didn't beat around the bush and overall everyone did their best to keep a positive attitude despite the freezing temperatures.
by Landers Kia on 01/19/2024
Thank you for sharing this great feedback with us. We feel our service department is what makes Landers Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment!
Sincerely,
The Landers Kia Team
by 2016 KIA SORENTO SX/SX LIMITED Owner on 12/19/2022Verified Service
great people I will be back not only for service but to buy in the next couple of months my husband has had great truck buying experience with landers he has gotten 2 vehicles they are great people I have no problems me being a woman getting service .
by 2014 KIA FORTE EX Owner on 03/11/2021Verified Service
The service advisors dont help at all. They say they will call you back and never do, I ordered a part for my car and they said they would call and schedule an appointment when it came in and never did. I was never notified when my car was ready so I went all day without a car and had to rush back right before close because they dont answer the phones. All around TERRIBLE CUSTOMER SERVICE. And my car isnt even fixed.
by 2015 KIA OPTIMA SX Owner on 12/20/2020Verified Service
I have been to the dealership 4x in the last 4 weeks but I must admit this last time I left feeling the most confident ! My car is running fine and hopefully I dont have to come back for a while !! Great news hire at the LR kia dealership Im service ! The guy knows his stuff
by 2017 KIA NIRO FE/LX Owner on 10/28/2020Verified Service
It took three days to program a key fob they have very poor communication. And they charged me 277 for a new key fob with progeamming and it didn't include the actual key blade. They just swapped the one from my old key without telling me. I didn't find out until i was in another state and accidentally grabbed the old key from the console and saw it was missing the actual key blade. I will never go there again.
by Joey S. on 05/21/2020Verified Shopper
It was a generic response (from Christopher Gaines), I emailed them TWICE after the initial email contacts asking for specific information on the vehicle and they never responded. Vehicle was sold a few days later. If you are going to attempt internet based sales, learn how to respond to potential customers in a timely fashion.
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Service Information
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14 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Landers Kia specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Landers Kia specializes in these makes, in addition to many others.
What do verified customers think about Landers Kia in Little Rock, AR?
Verified customers who visit Landers Kia in Little Rock, AR rate this business 4.4 out of 5 stars, with 177 reviews. 14 customers favorited this location.
How can I contact Landers Kia in Little Rock, AR?
To reach the sales team at Landers Kia in Little Rock, AR, call (844) 383-4504. To reach the service department, call (501) 851-9826
How can I schedule a service appointment with Landers Kia in Little Rock, AR?
