LaFontaine INFINITI Novi Reviews - Page 2

4.2
New Car Sales: (947) 282-9978Used Car Sales: (947) 888-5421Service: (947) 546-0438
Sales Closed until 9:00 AM on Tuesday
Service Closed until 7:30 AM on Tuesday
More Hours
24355 Haggerty Rd Novi, MI 48375
Website
Website

Ratings & Reviews

Overall Rating
4.2
72 Verified Reviews
5 Star
69%
4 Star
11%
3 Star
3%
2 Star
0%
1 Star
17%
Sort by: Most Helpful
Read reviews that mention
by 2022 INFINITI QX80 LUXE/PREMIUM SELECT Owner on 03/31/2026Verified Service
Great service! Outstanding personal interaction!
by 2023 INFINITI QX60 SENSORY Owner on 03/27/2026Verified Service
Easy to schedule good customer service.
by 2022 INFINITI Q60 RED SPORT 400 Owner on 03/20/2026Verified Service
They got to my car and checked it out in a timely fashion.
by 2017 INFINITI QX60 Owner on 03/10/2026Verified Service
Aaron was great to work with before and during my service appt.
by Jamael Mckinney M. on 02/21/2026Verified Purchase
They were very attentive and helpful through the process overall a very good experience
by Darrell R. on 02/20/2026Verified Service
I like I didn't stay to long l,What i didn't like they didn't wash my Suv.
by 2018 INFINITI QX30/LUXURY/PREMIUM/SPORT Owner on 02/19/2026Verified Service
Fantastic. Excellent work from everyone involved.
by 2022 INFINITI Q60 RED SPORT 400 Owner on 02/15/2026Verified Service
It was great and it was pretty fast
by 2022 INFINITI QX50 SENSORY Owner on 02/09/2026Verified Service
The attention to detail and the efficient service was great!
by 2022 FORD EDGE SEL Shopper on 01/02/2026Verified Purchase
They really work hard to take care of the customers needs. We had a great sales person.
by 2025 INFINITI QX60 AUTOGRAPH Owner on 12/18/2025Verified Service
Great service! Everyone was friendly and car got washed.
by 2014 INFINITI Q50/PREMIUM/SPORT Owner on 12/02/2025Verified Service
Service was attentive and quick. Nicole Penny does a great job with customer service.
by 2022 INFINITI QX80 SENSORY Owner on 11/30/2025Verified Service
The experience was excellent!
by 2019 INFINITI QX80 LUXE/LIMITED Owner on 11/16/2025Verified Service
Very through and efficient when it came to my repair
by 2023 INFINITI QX60 PURE Owner on 11/01/2025Verified Service
Nicole Penny is awesome and makes the service scheduling so much easier and pleasant.
by 2023 INFINITI QX60 LUXE Owner on 10/30/2025Verified Service
Clean environment friendly staff and finished with my service in a timely manner
by 2025 INFINITI QX80 SENSORY Owner on 10/26/2025Verified Service
They were so kind and did a great job
by 2023 INFINITI QX55 ESSENTIAL Owner on 10/17/2025Verified Service
It was a quickly service, all professional, I recommended
by 2022 INFINITI QX50 SENSORY Owner on 08/26/2025Verified Service
The service experience was great! On time and schedule.
by 2022 INFINITI QX50 LUXE Owner on 08/21/2025Verified Service
Nicole was helpful and informative
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