by 2018 DODGE CHARGER SXT Owner on 09/18/2025Verified Service
I went in for a oil change, tire rotation and balance. 2 1/2 hours later they had only done oil change and come out with a bill of 2300 dollars trying to get me to buy new tires and replace front brakes. After inspecting tires and brakes they still have at least 25000 miles of life on them.
by LAX Chrysler Dodge Jeep RAM on 09/25/2025
I'm really sorry to hear about the confusion and delay during your visit. It's never our intention to surprise anyone with unexpected costs, and I understand how frustrating that can be. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Neda Ingram - General Manager - 424-261-0559
by 2019 CHRYSLER 300 LIMITED Owner on 06/01/2025Verified Service
The Rent A Car Situation They said that my Warranty Covers my Rent A Car and No I still had to Pay 150 Deposit when I got there and also they did not tell me that to just look at my car would be A fee Customer Service is not Organized Nobody knows anything no Communication with the Micanics and Service People will not be Back There
by LAX Chrysler Dodge Jeep RAM on 06/02/2025
I'm sorry to hear about your experience with the rental car and service communication. We strive for transparency and organization, so it's concerning to learn that we fell short in this instance. Please reach out if you'd like us to address any unresolved issues or clarify anything further.
Thank you,
Neda Ingram - General Manager - neda@laxautomotive.com
by 2021 RAM 1500 BIG HORN/LONE STAR Owner on 05/17/2025Verified Service
I took my truck for a routine maintenance, my truck was working perfectly fine . Dealer performed a fluid flush of transfer gear and deferential flush. After I picked up my truck on my way home the truck started smelling like it was burning, I got off and checked, it was leaking oil like crazy. Two days later started making a rough noise, I took it back to the dealer and I was told that my deferential was out!
by LAX Chrysler Dodge Jeep RAM on 06/02/2025
I'm sorry to hear about the issues with your truck after its maintenance visit. This isn't the experience we aim for, and I understand how concerning this must be. Please reach out so we can address these problems directly and find a resolution. Thank you, Neda Ingram - General Manager - neda@laxautomotive.com
by 2024 JEEP WRANGLER 4XE Owner on 01/20/2025Verified Service
I'll give it two stars due to them actually performing the recall service that I scheduled but NOT the oil change that was also supposed to be done. I called the service department to speak with someone in regards to this and I have yet to receive a callback (this was over a week ago). Only reason why I was using service department is because it's nearby. I will not be using it anymore since customers are not a priority.
by LAX Chrysler Dodge Jeep RAM on 01/20/2025
It's disappointing to hear that the oil change was overlooked and that our communication fell short of expectations. We strive to prioritize all customer needs, and I'm sorry we missed the mark this time. Please feel free to reach out so we can address any remaining concerns directly. Thank you, Neda Ingram - General Manager - 424-459-7135
by 2024 JEEP GRAND CHEROKEE SUMMIT 4XE Owner on 01/15/2025Verified Service
Jason was extremely helpful and maintained great communication while my car was in the shop. Called around other dealers but they didn't seem willing to help, Jason didn't hesitate to make sure I was taken care of and got my car back asap. Thank you Jason!
by LAX Chrysler Dodge Jeep RAM on 01/15/2025
We're delighted to hear that Jason provided exceptional service during your visit at LAX Chrysler Dodge Jeep Ram. It's great knowing he ensured you were well taken care of and kept the communication lines open. Thank you for choosing us!
by Pkiernan16@yahoo C. on 08/11/2025Verified Service
Nightmare. Took car back and forth 5 times and they never found the problem. Went to Santa Monica and they solved it in a day.
by LAX Chrysler Dodge Jeep RAM on 08/12/2025
I'm sorry to hear about your frustrating experience. It's disappointing that we couldn't resolve the issue for you sooner. If there's anything further you'd like to discuss or if there are any other concerns, please feel free to reach out. Thank you, Neda Ingram - General Manager - 424-261-0559
by 2023 DODGE CHARGER GT Owner on 02/19/2025Verified Service
I received excellent service, the staff is very professional. I recommend this shop for the maintenance of our vehicles.
by Christopher G. on 01/11/2024Verified Shopper
Friendly first salesman but the car was dirty when I arrived. Then they brought a 2nd salesman which handed me off to a 3rd salesman who destroyed the deal we had in place. They also tried to add on fees saying they added the factory tint, a security system which wasn't there and special ding resistant paint. Totally lied. I think ended up going somewhere else.
by LAX Chrysler Dodge Jeep RAM on 01/31/2024
Christopher, I'm sorry to hear your recent visit didn't meet your expectations. We aim to be transparent with our customers and consistent with our offers throughout the car-buying process, so it's concerning to learn of any miscommunication regarding additional fees or features on the vehicle you were interested in. If you're open to discussing this further, please reach out directly - I'd appreciate the opportunity to make things right if possible.
Thank you,
Maria Gamino - Customer Relations Manager
424-261-0559
by Mary L. on 11/30/2023Verified Purchase
On a whim I went online looking for a new car. Michelle replied to my inquiry very quickly and answered all my questions. When I came into the store I was connectd with Tony & Tommy which expanded on the experience. The final leg was with Luis. Overall it was a great experience. Thank you so much to the LAX crew!!
by LAX Chrysler Dodge Jeep RAM on 11/30/2023
Mary, we're so glad to know that Michelle, Tony, Tommy, and Luis were able to provide you with a great experience at LAX Chrysler Dodge Jeep Ram. We appreciate your kind words! Enjoy your new ride!
by Jesus P. on 08/10/2023Verified Purchase
I reached out to them a couple of times because I had so many questions. I worked with Ada and she was really helpful (I really did bother her multiple times) now that I think about it I would have been annoyed of myself. I ended up scheduling an appointment and purchased a vehicle from them. I would definitely recommend them!
by LAX Chrysler Dodge Jeep RAM on 08/10/2023
Jesus, it's great to know that Ada was able to assist you throughout your purchase at LAX Chrysler Dodge Jeep Ram! We're always here to answer all the questions you have and we hope you enjoy your new vehicle for miles to come. Thanks for the recommendation!
by CARFAX User on 07/26/2023Verified Purchase
I've been searching for a new car for months and was kind of sick of the process. I had sent an email to LAX Chrysler with a few questions which were answered very quickly by Michelle. The other place i reached out to took half a day just to reply back. I'm glad I don't have to look anymore as it was starting to stress me out.
by LAX Chrysler Dodge Jeep RAM on 07/26/2023
We're glad to know that Michelle and our team at LAX Chrysler Dodge Jeep Ram could assist in your car search, making the process quicker and less stressful. Thank you for choosing us! Enjoy your new ride!
by 2023 DODGE CHARGER GT Owner on 10/01/2025Verified Service
Very good .. and fast service.. Satisfied with price and discount..
by LAX Chrysler Dodge Jeep RAM on 10/01/2025
Thank you for the excellent review of LAX Chrysler Dodge Jeep Ram!
by 2019 JEEP GRAND CHEROKEE LIMITED Owner on 09/11/2025Verified Service
Very professional service advisor! I have now changed to this location for all my Jeep service.
by LAX Chrysler Dodge Jeep RAM on 09/12/2025
Thank you for sharing your kind review! We appreciate your business here at LAX Chrysler Dodge Jeep Ram.
by 2019 JEEP RENEGADE LATITUDE Owner on 07/11/2025Verified Service
Service was awesome! I had the best experience as far as the people's work ethics and work details
by LAX Chrysler Dodge Jeep RAM on 07/11/2025
Thank you for the excellent review of LAX Chrysler Dodge Jeep Ram!
by 2012 TOYOTA PRIUS Owner on 06/30/2025Verified Service
I bought a vehicle from them one year ago. They told me I had to buy a warranty insurance I didn't want. It was for the paint and the fabric and every year I could bring my car in and get it touched up if something was wrong with it. Also when I bought the car I don't live around the block I live more than 5 hours away. I called them within two or three weeks after I bought the vehicle told them what's wrong with the vehicle they told me when you bring it in next time we will fix it on the house. I said well I don't live nearby they said that's fine. Just whenever you come next time. I told them it might be my anniversary of the year they said that's fine. So one year later I took it down and that was just a couple days ago. You know I guess it probably wouldn't be such a bad deal if I went down there and then they just told me in person we can't do this but I drove at midnight to avoid LA traffic so I got down there around 5:30 a.m. waited until the door's opened at 7:30 a.m. talk to an agent they said the detailer won't be in until 8:00 a.m. well then it was 9:30 the next thing I knew and they said oh I guess he won't be in until 12:00. So I said well I need to go do something then I'll be back. I got back at 11:30. The next thing I know it's 1:30 p.m. they still haven't done it on the next thing I'm talking to the owner of the car dealership. She said no one in this whole business building has been working here for over 6 months. So they're all new people. And that's my fault I guess? But they wasted my time the whole day my whole drive. Come to find out there's no warranty. It's a big scam to get you for money. She could have on the house gave me a free detail to try to keep my business for the future. But I can tell you this I will never go there again. Now I wish I never spent my $25,000 cash there. And since they're talking about workers there I wonder why people don't like to work there because it sucks.
by LAX Chrysler Dodge Jeep RAM on 07/01/2025
I'm truly sorry to hear about your frustrating experience. It sounds like there was a significant miscommunication regarding the warranty and service, which is not what we aim for with our customers. I understand how disappointing this must have been after such a long drive, and I apologize for any inconvenience caused by the delays you faced. If you're open to discussing this further or if there's anything else we can do to make it right, please feel free to reach out directly.
Neda Ingram - General Manager - 424-261-0559
by 2018 JEEP GRAND CHEROKEE LIMITED Owner on 06/06/2025Verified Service
Professional and customer focus staff.Great service.
by LAX Chrysler Dodge Jeep RAM on 06/09/2025
Thanks for your confidence in the LAX Chrysler Dodge Jeep Ram! Here's to a smooth ride!
by 2021 JEEP CHEROKEE LATITUDE PLUS Owner on 05/22/2025Verified Service
Excellent customer service, appreciate their proactive communication! Dealt primarily with Lori.
by LAX Chrysler Dodge Jeep RAM on 05/22/2025
Thanks for the amazing feedback! See you next time at LAX Chrysler Dodge Jeep Ram!
by Oscar D. on 05/18/2025Verified Service
Excellent communication, received a lender car as my Jeep Wrangler was serviced.
by LAX Chrysler Dodge Jeep RAM on 05/19/2025
This review means a lot to us, Oscar! Thank you for choosing LAX Chrysler Dodge Jeep Ram.
by Mauricio C. on 04/14/2025Verified Service
Friendly staff got the cars recalls taken care off
by LAX Chrysler Dodge Jeep RAM on 04/14/2025
Thank you for the excellent review of LAX Chrysler Dodge Jeep Ram, Mauricio!
by 2024 JEEP WRANGLER RUBICON 4XE Owner on 04/07/2025Verified Service
Was in and out super quick for a Jeep dealership! Treated good.
by LAX Chrysler Dodge Jeep RAM on 04/07/2025
Thank you for the kind words about our service at LAX Chrysler Dodge Jeep Ram!
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Service Information
2 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, LAX Chrysler Dodge Jeep RAM specializes in these services, in addition to many others.
Engine Service & Repair
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, LAX Chrysler Dodge Jeep RAM specializes in these makes, in addition to many others.
What do verified customers think about LAX Chrysler Dodge Jeep RAM in Inglewood, CA? Verified customers who visit LAX Chrysler Dodge Jeep RAM in Inglewood, CA rate this business 3.7 out of 5 stars, with 46 reviews. 2 customers favorited this location.How can I contact LAX Chrysler Dodge Jeep RAM in Inglewood, CA? To reach the sales team at LAX Chrysler Dodge Jeep RAM in Inglewood, CA, call (424) 361-1106. To reach the service department, call (424) 423-6525Does LAX Chrysler Dodge Jeep RAM in Inglewood, CA have a service center? Yes, LAX Chrysler Dodge Jeep RAM in Inglewood, CA does have a service center. You can contact the service department at (424) 423-6525.
