by 2023 NISSAN ROGUE SL Owner on 01/19/2026Verified Service
Liked the job done, the waiting room experience. The short time it took and the pleasant demeanour of Michelle made everything an enjoyable visit and of course it's a new car so there was no charge to fix the door. I really appreciated that immensely thank you.
by 2023 CHEVROLET COLORADO TRAIL BOSS Owner on 01/17/2026Verified Service
Long story short, poor communication, appointment mess up, waited additional days for service, was told "service" was completed but they only trouble shooted and didn't do any repairs/replacments, trick back for a few days and had to be towed AGAIN for the same issue, no appointment available for 3/4 days. Without a vehicle again and no loan car offered
by 2008 NISSAN XTERRA OFF ROAD/S/SE Owner on 02/14/2026Verified Service
Was able to get my spare keys same day, service was very nice. They Told me my price before hand and how long it was going be which was very helpful. Had lunch near by and it was ready
by 2004 CHEVROLET SSR Owner on 01/30/2026Verified Service
Advisor Kristy and technician George did a great job! Kept me updated with the progress and did a.great job repairing my neglected truck.
by 2016 CHEVROLET TRAX LS Owner on 12/30/2025Verified Service
Awesome experience...I needed a new fob & as busy as they were, i was still able get the fob programmed and they didn't charge me to cut the key.
by 2008 NISSAN XTERRA OFF ROAD/S/SE Owner on 12/26/2025Verified Service
I do like seeing the quote online but they are a little confusing when looking at them and be told only parts of payments on the call. Thinking its only a cheap fix but turns out to be more. Service was great and everyone was nice.
by 2016 NISSAN PATHFINDER S/SV/SL/PLAT Owner on 11/14/2025Verified Service
I had an open recall that they said would take several hours to fix, but it only took 1.5 hours. Michelle at the Service Desk was terrific. I also met with Tony - a Sales Executive - who was very informative and helpful. Kuhio Nissan is fantastic!
by 2016 NISSAN PATHFINDER S/SV/SL/PLAT Owner on 10/25/2025Verified Service
I liked everything! This was my first visit to Kuhio Nissan. The atmosphere was pleasant and comfortable. My consultant (Michelle?) was extremely professional and helpful. Kuhio performed my regular maintenance, rotated my tires, checked all my fluids, and corrected one of my two open recalls. They also ordered parts for my other open recall. Overall, a great experience!
by 2023 NISSAN ROGUE SL Owner on 02/23/2025Verified Service
Agents are very accommodating when I had a next appt scheduled.
They are complete to inform me what was done and when next to service car.
My personal sales agent Shay helped me w a water refill in windshield wipers part. They are taking good care of the car and I.
by 2017 CADILLAC XT5 Owner on 11/20/2024Verified Service
Fast but never fix my concern. Since I had a service on the the ford auto group I noticed it's the start of my coolant getting emptied so fast. I keep filling up until empty for a week only. So I don't know what ford auto group did with my car..that's why never go back there for service.
by 2017 HYUNDAI SANTA FE SE/LIMITED Owner on 10/27/2022Verified Service
Paul confirmed my drop off appointment and was ready and waiting for me with all the necessary paperwork when I arrived. When the vehicle was ready to go he also phoned to let me know that pickup would be fine anytime. I picked the car up and he handed me my prepaid receipt and I drove off with no hassle. Kuhio Motors is fortunate to have Paul as a service manager!
Charlee Abrams
by 2016 BUICK VERANO CONVENIENCE Owner on 07/21/2021Verified Service
4 hours waiting at the dealership before I was sent home to wait another 3 1/2 hours. When I returned the job still wasn't complete because the module was never ordered. This is the third or fourth time I had to come in because of the airbag. I'm waiting my TIME & MONEY!
by 2005 TOYOTA TUNDRA DOUBLE CAB SR5 Owner on 05/30/2021Verified Service
It takes a while to get parts out to Kauai, so you have to be patient, but the wonderful staff at Kuhio kept me informed all along the way and went out of their way to complete my repair quickly as soon as everything arrived. They even washed my truck!
by 2006 NISSAN 350Z ROADSTER Owner on 12/22/2020Verified Service
I have been to Nissan Dealer several times for the same problem. Convertible top takes from 2 pushes of the button to 7 pushes of the button to completely open top. It is an intermittent problem and everything the dealer recommends to replace I have agreed to, except for replacing the roof a second time.
The windshield washer was fixed perfectly.
by 2009 NISSAN MAXIMA S/SV Owner on 11/23/2020Verified Service
From the time we had to have our car tow to Nissan service was excellent. Julie at Nissan contacted us early Monday letting us know what needed to be done. By the ending of the week our car was ready for pick up. People at Nissan Kauai are awesome great service as alway..
by 2015 FORD ESCAPE SE Owner on 11/01/2020Verified Service
It was not up to standard. I had a coupon for an oil change, tire rotation and car wash. They did not do the tire rotation because the lug nuts were swollen. Instead of calling me to ask if I wanted the, replaced they just skipped it. And they didnt do the car wash. It probably would have been cheaper to pay for an oil change instead of the coupon since they did not provide all of the services.
by Aaris Berry on 11/03/2020
Aloha,
I am sorry to hear the experience you had at our dealership did not meet your standards. If you would like to find a way to resolve your concern please call the General Manager at 808 245 6731. We would like to regain your trust and correct the mistakes we have made. Have a great day and we hope to hear from you soon!
by 2006 NISSAN 350Z ROADSTER Owner on 09/09/2020Verified Service
A/C was diagnosed but did not find problem until I had to bring in car a second time. Dealer tried to charge me for A/C diagnosis a second time. I complained and showed them the emails, and they took off $202. For the second diagnosis. I'm still waiting for my A/C to be fixed.
by Aaris Berry on 09/09/2020
Aloha,
We are sorry to hear about your recent experience. Thank you for bringing the concern to our attention so it could be resolved. Have a great day.
by Kailee K. on 09/06/2019Verified Service
Followed my friend to Kuhio Motors so she could get her car serviced and Id pick her up to go to work, then noticed my car needed a service as well, and Paul took me in at the last minute as well! Courtesy shuttle brought us to work and picked us up to get our cars when they were done. Will never go elsewhere to service my car. Best place to go!
by 2018 NISSAN FRONTIER S/SV/SL/PRO-4X Owner on 03/17/2019Verified Service
Glad to have it done by Nissan experts BUT took way too long. I booked appointment online on Saturday cause they were closed. So no employees time was being used for that. It would be nice for a minor job like oil change and tire rotation to get in and out fast instead of having to sit around and wait so long.
by 2013 NISSAN FRONTIER SV/PRO-4X Owner on 09/30/2026Verified Service
After setting up free visual diagnostic days prior, when I arrived for appointment was informed it was not free. Desk employee consulted with manager and when coupon online was shown I was then granted the diagnostic. I expected a checklist of what was examined but received only a text informing me of need for brake work and battery replacement. Quotes were given for both, but I was left wondering what the other 28 items looked like or if there was a thorough examination. As a result I am hesitant to allow service to be performed and am looking elsewhere.
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Service Information
56 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Kuhio Auto Group specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Kuhio Auto Group specializes in these makes, in addition to many others.
What do verified customers think about Kuhio Auto Group in Lihue, HI?
Verified customers who visit Kuhio Auto Group in Lihue, HI rate this business 4.7 out of 5 stars, with 171 reviews. 56 customers favorited this location.
How can I contact Kuhio Auto Group in Lihue, HI?
To reach the sales team at Kuhio Auto Group in Lihue, HI, call (808) 245-6731. To reach the service department, call (808) 245-6731
Does Kuhio Auto Group in Lihue, HI have a service center?
Yes, Kuhio Auto Group in Lihue, HI does have a service center. You can contact the service department at (808) 245-6731.
