by 2017 LINCOLN MKZ RESERVE Owner on 04/08/2021Verified Service
Very courteous, professional and friendly service provided by service rep. Also, informed of complimentary service that was previously missed from last visit which was very much appreciated for being upfront and honest about prior omission.
by 2018 FORD ESCAPE SE Owner on 01/07/2021Verified Service
I had a few questions about the car, that werent explained to me when I had bought the car. The service man took the time to give me the answers to my questions. I appreciated that.
by 2020 LINCOLN CONTINENTAL RESERVE Owner on 10/13/2020Verified Service
Car was picked up my house. The body shop repaired the car. The car was cleaned and delivered to my house.
by 2003 FORD ECONOLINE E150 Owner on 06/06/2020Verified Service
They started working on it on the day I brought it in. It was finished the next day. I am very pleased with the experience.
by 2005 FORD FOCUS ZX4 Owner on 01/13/2020Verified Service
The service guy was very helpful without seeming too pushy, thank you! The technician took care of everything that was needed for my vehicle. Friendly too, & communicated. Good job.
by 2014 FORD ESCAPE TITANIUM Owner on 10/16/2019Verified Service
Great service that fits my working schedule!
I was able to have a F.E. alignment done quite early in the day allowing me to still get to work on time!
by 2014 FORD ESCAPE SE Owner on 10/14/2019Verified Service
I had the works performed on my car. They did a great job, washed my car and was very timely. I was in and out within an hour.
by 2012 FORD FUSION SE Owner on 09/01/2019Verified Service
They did a great job with the body work on my 2012 Fusion. This is the second time I have used their services and I've been very pleased with the work they perform. I would recommend them to anyone.
by Joseph N. on 08/29/2019Verified Shopper
After a great talk with them it was decided that we needed to buy our next car from a local dealer..and the car we had been interested in was not a fwd.
by 2014 FORD ESCAPE TITANIUM Owner on 10/10/2018Verified Service
Great Service Department! I was able to get an oil change and a tire rotation done on my way home from work!
by 2014 FORD FIESTA SE Owner on 10/08/2018Verified Service
Great Service Department! Was able to get the college daughters car serviced completely (brakes, rotors, tires, f.e. alignment, etc.) while she was home visiting for the day! Klaben's are the most accommodating to the customers' needs!
by 2014 FORD ESCAPE SE Owner on 07/19/2018Verified Service
I took my car in for a recall plus an oil change and tires rotated. Was very pleased with the service I received from Klaben Ford in Warren, Ohio.
by 2017 FORD FUSION SE Owner on 11/22/2017Verified Service
Very honest and excellent service. Very satisfied with my first Works Oil Change and Maintainance with Klaben.
by John R. on 10/31/2017Verified Service
The service department is always professional and friendly. My advisor is the best. Anytime I take my vehicles in for service they fix it right and quickly.
by 2012 FORD FOCUS SE Owner on 12/07/2015Verified Service
Car had a recall on the tcm for the transmission and they seemed to fix it he second time around. Running much better!
by 2021 FORD RANGER XL/XLT/LARIAT Owner on 04/23/2024Verified Service
John Renier gets me in and out quick with top notch service.
by 2018 JEEP COMPASS LIMITED Owner on 04/05/2024Verified Service
John the service manager always takes good care of me. :)
by Courtney T. on 03/24/2024Verified Service
I will never buy a car from any other dealership. Klaben takes care of me!!
by 2015 SUBARU FORESTER 2.5I PREMIUM Owner on 03/14/2024Verified Service
SO FAR MY EXPERIANCE HAS BEEN BETTER THEN OTHER DEALERSHIP
by 2019 FORD F-150/LARIAT/KG RNCH/PLAT Owner on 02/26/2024Verified Service
Great service. I waited while they did the "works"and only took about an hour.
