by 2024 KIA TELLURIDE EX Owner on 03/26/2026Verified Service
This is the first time the service was not good. We were there for 5 hours on a Sunday and no one ever came to tell me my car was ready. After looking for the service agent who was no where to be found I asked another agent I was them informed my service agent was gone for the day and the paperwork stating my car was ready for who knows how long.
by owner on 03/27/2026
Hello. Your experience with our Service Team is very important to us. We would like to speak with you about the level of communication you received regarding updates on your vehicle. Whenever you can, please send us an email with your best method of contact so we may discuss this further. Thank you. VIP Team, vipteam@kiaofcarson.com
by 2023 KIA SORENTO EX Owner on 03/26/2026Verified Service
Hi Luis, Mechanically speaking, it appears that the car is running in good condition. The engine light does not come on anymore.
However, the car was delivered to me filthy. It had grease marks all around the body of the car. The windshield was very dusty. So I went directly to a Car Wash after the car was delivered to me.
Thank you for soliciting my feedback.
by owner on 03/27/2026
Hello. Customer satisfaction is a top priority for us, as well as offering five-star service to our customers. We would like the chance to speak with you about the level of care and attention your vehicle received from our Service Team. Please provide us with your preferred method of contact when you have a moment to further discuss. Thank you, VIP Team, vipteam@kiaofcarson.com
by 2024 KIA CARNIVAL SX/SX PRESTIGE Owner on 03/22/2026Verified Service
I was there twice within two days. 1st day mechanic was on a lunch break, come back in an hour. I returned and mechanic was done and had left. Still kia automobile had not given a test drive on its transmission issues . Wheel alignment was not looked at and had no rental available.
It's very frustrating and time consuming for myself.
by owner on 03/22/2026
Hello. Your experience with our Service Department is important to us. We would like the chance to speak with you about the wait time you encountered, the level of attention your vehicle received, and the availability of a loaner vehicle. Please email us your preferred contact information at a time that is best for you. Thank you, VIP Team, vipteam@kiaofcarson.com
by 2025 KIA K4 EX Owner on 03/02/2026Verified Service
Oh my God Kia is a lovely car rental business. I have an Infiniti as well and Kia has more luxuries than infinity dealership do I'm sorry it is what it is and my Rep was amazing. Thank you so much. She sits on the end once you walk in on the end by the wall when you walk in and you make a right the last lady to the left she was amazing you anyone
by owner on 03/02/2026
Thank you for your kind words about our team and Kia vehicles. We're glad you had a positive experience with Kia of Carson. Your feedback about our service means a lot to us.
by 2020 KIA SORENTO EX/S Owner on 02/25/2026Verified Service
I likes the fact that I was sent video and pictures of the issues that were found. What I didn't like was the fact that my service dates and repairs did not show up from the dealership in Cerritos. And I had to have my vehicle towed from 1 dealership to another.
by 2014 KIA SPORTAGE/LX Owner on 10/29/2025Verified Service
I didn't like that they didn't tell me what other services my car needed. They will usually look up my car when I arrive and tell me what other services my car needs to have done. When I paid and read the paper it had a list of items my car needed. I commute to work and it would of been nice to have gotten some of those items taken care of.
by owner on 10/30/2025
Hello. Your service experience is important to us. We would like the chance to speak with you about the level of communication and attention you received during your most recent visit to our Service Department. Please provide us with your preferred method of contact when you have a moment to further discuss. Thank you, VIP Team, vipteam@kiaofcarson.com
by 2021 KIA NIRO LX/LXS Owner on 10/29/2025Verified Service
Always Great, I have 150,000 mile on my car and was considering a regular shop. I went to change my oil because of convenience but then my advisor Tony Kim checked my car history and my 150,000 mile tune up became 400 bucks. How do you leave? I know I've paid my due's and got all the work done but knowing it. Priceless
by owner on 10/29/2025
Thank you for sharing your experience with us at Kia of Carson. Our team is glad to help keep your vehicle in good condition for the long run. We appreciate your loyalty and trust in our service.
by 2015 KIA SOUL PLUS Owner on 10/13/2025Verified Service
The service provided was fine but the car was not completed within the time frame given. When I brought my car in I was told it would take 1.5-2 hours. Based on that I decided to wait at the dealer for my car. It ended up taking 4 hours. Had I known it would take that long I would have gone back home and picked my car up later.
by owner on 10/13/2025
Hello, we value customer satisfaction and appreciate you sharing your experience. We would like the chance to speak with you about the time taken to complete repairs on your vehicle. Could you please email us your preferred contact information at your earliest convenience so we can discuss your feedback? Best, VIP Team, vipteam@kiaofcarson.com
by 2023 KIA EV6 LIGHT/WIND Owner on 09/01/2025Verified Service
My service rep, Marisol K., was knowledgeable, courteous, and was on top of my warranty repairs. The replacement part was in stock, and the diagnostics, warranty approval from Kia, were fast. The car was repaired within 3 1/2 days. A rental car was provided. I can highly recommend this dealership and service rep.
by owner on 09/01/2025
Thank you for recommending us. We're glad to hear our team provided efficient and courteous service with your warranty repairs.
by 2023 KIA SORENTO SXP Owner on 07/12/2025Verified Service
My radio stopped working a few days prior to my visit. I went to get a recall fix on my radio, hoping that this would solve the problem. The recall software update didn't take, so i only got the normal vehicle service. Carson Kia never called me back to reschedule a 2nd attempt like they told me they would.
by KOC TEAM on 07/13/2025
Hello there. We apologize that the situation was explained clearly. Kia is currently working on the fix so we cannot call you in until that is available. We have a list of affected customers and we will be reaching out as soon as the repair is available. Again, we apologize for the inconvenience.
by 2020 KIA OPTIMA LX/S/SE Owner on 06/25/2025Verified Service
Tiffany the service advisor gave extraordinary service. She answered all the questions I had about services needed. I was able to clearly make a decision without apprehension. Tiffany was the first ever to have my car washed before I left. This is why I gave a five star rating.
by owner on 06/25/2025
We're happy to hear about your positive experience with our team at Kia of Carson. Your satisfaction with both the service and the car wash is important to us. We appreciate your review and support.
by 2023 KIA TELLURIDE EX/EX X-LINE Owner on 05/15/2025Verified Service
Went in for an oil change and tire rotation. The service was done, only to find out later that they didn't rotate my tires, nor check the tire pressure. Had to return a few minutes later to confront them, and service manager confirmed. Two days later, my car was leaking oil. Returned to the dealership, and found that the oil filter housing was damaged during the oil change by the technicians.
by Kia of Carson on 05/23/2025
Hello, we would greatly appreciate the opportunity to discuss your service visit and your vehicle's oil filter. Please send us your contact details when you have a moment. - Thank you, VIP Team, vipteam@kiaofcarson.com
by 2023 KIA EV6 LIGHT/WIND Owner on 03/29/2026Verified Service
Made an early morning appointment, was in and out within 2 hours. The seating area is very nice, very comfortable.
by owner on 03/29/2026
Thank you for your feedback. We're glad the appointment and seating worked well for you at Kia of Carson. We appreciate your time.
by 2026 KIA SPORTAGE SX PRESTIGE Owner on 03/24/2026Verified Service
The clicking noise under the dashboard after the pressing the mute button continues to be an issue even after three visits to the service center.
by owner on 03/25/2026
Hello. We appreciate you sharing your feedback with us, and we would like to speak with you about the condition of your vehicle after multiple visits with our Service Team. Whenever you can, please send us an email with your best method of contact so we may discuss this in greater detail. Thank you. VIP Team, vipteam@kiaofcarson.com
by 2016 KIA OPTIMA LX Owner on 03/23/2026Verified Service
Yuri was my service representative and she did a fantastic job of keeping me informed about my vehicle. Excellent service.
by owner on 03/23/2026
Thank you for recognizing our team's effort in keeping you informed. Kia of Carson appreciates your feedback. We're here if you need anything else.
by Omar C. on 03/16/2026Verified Service
Yuri was so helpful and nice, made the whole appointment really smooth. I was in and out in probably 15 minutes.
by owner on 03/16/2026
Our team is glad to hear your appointment went smoothly. Thank you for choosing Kia of Carson. We appreciate your feedback.
by Cesar G. on 03/15/2026Verified Service
Í liked that they do the work right but i didn't like that it took so long and they never offered me a loaner I had to ask for it
by owner on 03/20/2026
Hello Cesar, we appreciate your rating and the time you took to leave this review. If you'd like to further discuss the duration of your recent visit, we would be happy to speak with you directly. Thank you for choosing Kia of Carson. - Best regards, VIP Team, vipteam@kiaofcarson.com
by 2025 HYUNDAI TUCSON LIMITED Owner on 03/11/2026Verified Service
Service was excellent! Service department was open on Sunday to handle our issue. Work performed as promised
by owner on 03/11/2026
Thank you for recognizing our team's effort at Kia of Carson. We appreciate your feedback and hope your vehicle is running smoothly.
by 2015 KIA OPTIMA LX Owner on 03/10/2026Verified Service
I bought a lifetime oil change package and they are no longer honoring it. I had to pay $130 to or an oil change.
by owner on 03/11/2026
Hello. Your feedback is very important to us. We would like to speak with you about the lifetime oil package that was purchased for your vehicle, and the subsequent charge received for the oil change done by our Service Team. Whenever you can, please send us an email with your best method of contact so we may discuss this further. Thank you. VIP Team, vipteam@kiaofcarson.com
by 2021 KIA K5 EX Owner on 02/28/2026Verified Service
My experience with servicing my car was excellent. I recommend coming to Carson for your future car needs.
by owner on 02/28/2026
Thank you for recommending Kia of Carson. We're glad the service met your expectations. We appreciate your trust in us for your car needs.
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Service Information
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12,344 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Kia of Carson specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Kia of Carson specializes in these makes, in addition to many others.
Chevrolet
Honda
Kia
Nissan
Toyota
Shop Amenities
Complimentary Drinks
Courtesy Shuttle
Free Wi-Fi
Snacks
About Us
Welcome to our new website! We're making it easier than ever for shoppers in Carson, Los Angeles, and surrounding California cities to find their next vehicle.
We have a strong and committed sales staff with many years of experience satisfying our c...
What do verified customers think about Kia of Carson in Carson, CA?
Verified customers who visit Kia of Carson in Carson, CA rate this business 3.9 out of 5 stars, with 941 reviews. 12,344 customers favorited this location.
How can I contact Kia of Carson in Carson, CA?
To reach the sales team at Kia of Carson in Carson, CA, call (424) 407-3690. To reach the service department, call (877) 462-3035
How can I schedule a service appointment with Kia of Carson in Carson, CA?
