by 2023 KIA NIRO SX Owner on 05/03/2026Verified Service
I've used Kia of Bowie for the last 3 years. They are very friendly staff , they keep you informed via text, give an estimate of cost and time, ask for permission for any additional work. I need to wait for my car and the accommodations are fine, with free coffee. Highly recommend.
by Kia of Bowie on 05/04/2026
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2018 KIA SOUL PLUS Owner on 03/21/2026Verified Service
Service recall to check brake line for rust. Wouldn't let me drive it until parts were ordered delivered and installed. They provided a ride home and pickup when it was fixed. While there they recommended replacing the. pCV which was performed and an oil change.
Totally satisfied with the service and updates on status of parts.
The contacts with personnel was excellent.
I'd have NYC Kia's serviced there again.
by Kia of Bowie on 03/22/2026
Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
by 2017 KIA OPTIMA LX Owner on 03/16/2026Verified Service
Rude and unprofessional. Had car for week and did not call with status or update. Then when I called I was told my rep was off and informed me they could not check on the status because they didn't have time to be checking on other peoples customers and hung up on me.
by Kia of Bowie on 03/19/2026
Thank you for taking the time to share your feedback. We value every customer's experience and appreciate the opportunity to improve. If there's anything further we can assist with, please contact us directly so we can address your concerns. Michael Parker Sr Service Director - Kia of Bowie mparker@group1auto.com
by 2021 KIA SPORTAGE EX Owner on 03/09/2026Verified Service
Service rep went out of her way to provide explanations regarding service needed and to keep me informed of the status of the car. There was an extremely long wait time even though we had an appointment but that wasn't her fault. Even so she was very apologetic
by Kia of Bowie on 03/11/2026
Thank you for your feedback. We're glad to hear your service representative kept you well informed and provided clear explanations during your visit. We appreciate your patience regarding the wait time and look forward to providing an even better experience next time. Kia of Bowie - (240) 927-4850
by 2020 KIA SOUL EX Owner on 02/26/2026Verified Service
I had no issues with the brake service I received. They completed the service in about 2 hours instead of the 3+ hrs they initially told me. Only issue I had was that the price shown for the service when I made the online appointment was different that the price they quoted on the phone and after the service was completed.
by Kia of Bowie on 03/11/2026
Thank you for your feedback. We're glad to hear the brake service was completed quicker than expected and that everything went smoothly overall. Your comments regarding the pricing difference are noted, and we appreciate you bringing them to our attention. Kia of Bowie - (240) 927-4850
by 2024 KIA TELLURIDE SX/SX X-LINE/SX Owner on 10/24/2026Verified Service
The problem was diagnosed and fixed but wasn't communicated to me. I had to call in 3 times to find out the status of the repair
by Kia of Bowie on 10/26/2026
Thank you for your feedback. We're glad your vehicle concern was diagnosed and resolved, but we apologize for the lack of communication regarding its status. We understand how frustrating it is to repeatedly call for updates and will share your comments with our team.
by 2016 KIA SORENTO SX/SX LIMITED Owner on 10/01/2026Verified Service
They fixed the issue. They gave me a loaner for an extended period of time and worked writhe extended warranty company which was NOT forthcoming and with information.
by Kia of Bowie on 10/03/2026
Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
by 2020 KIA SOUL EX Owner on 09/26/2026Verified Service
The final price charged is usually higher than the price quoted when the appointment is made on line. The appointment was for 1:00 pm and the vehicle was finally taken in around 3:30 pm.
by Kia of Bowie on 09/30/2026
We apologize for the inconvenience and frustration this caused. Online pricing is intended to provide an estimate; however, final pricing may vary based on vehicle-specific requirements, oil type, capacity, and any applicable taxes or shop fees. We understand the importance of transparency and will review the pricing details with the customer to ensure everything is clearly explained. Regarding the delay, we understand the customer's concern about the vehicle not being brought in until 3:30 PM. We apologize for the extended wait and appreciate their patience. We will review scheduling and workflow procedures with our team to help minimize delays and provide a better service experience moving forward. Thank you for bringing these concerns to our attention. Thank you, Jeremy Ford Assistant Service Manager- Group 1 Kia of Bowie jford@group1auto.com 207-927-4811
by 2023 KIA TELLURIDE EX Owner on 09/13/2026Verified Service
From the checking in process to checking out, it was a good experience. Lauryn, the service tech, was very polite, courteous and professional.
by Kia of Bowie on 09/14/2026
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2015 KIA SORENTO LX Owner on 09/04/2026Verified Service
Car maintenance was good, wait time was excessive and price was high, but this was offset by them providing a discount for waiting so long.
by Kia of Bowie on 09/08/2026
Thank you for your feedback, 2015 KIA SORENTO LX Owner. We're glad to hear that the car maintenance was good and appreciate your understanding regarding the excessive wait time and higher price. Your experience helps us improve our customer-centric service, and we hope to provide you with an even better experience on your next visit.
by 2023 KIA EV6 LIGHT/WIND Owner on 08/22/2026Verified Service
They are great: apppointment, shutttle service, comfort able waiting, timely and thorough service, great attitude and friendly.
by Kia of Bowie on 08/24/2026
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2013 KIA SORENTO EX Owner on 08/08/2026Verified Service
My car was never fixed they only did the knocker sensor and that's it. Picked my car up and engine light came back on before I even Made it home. No loaner was given while my car was in the shop. Just was very disappointing
by Kia of Bowie on 08/11/2026
Thank you for sharing your feedback. We sincerely apologize for your frustration and understand how disappointing it is to experience continued concerns after a repair visit. Based on the diagnostic findings at the time of service, the knock sensor repair was completed; however, we regret that the check engine light returned after you left our dealership. We would appreciate the opportunity to re-inspect your vehicle and determine whether an additional issue is present. There were multiple codes stored in the system and were conveyed to you at that time. Regarding transportation, loaner vehicle availability can be limited and is subject to certain qualifications, but we understand your concern and apologize for any inconvenience this may have caused. Please contact me directly to help resolve this issue Michael Parker Sr Service Director - Kia of Bowie (240) 927-4808 mparker@group1auto.com
by 2022 KIA TELLURIDE EX Owner on 08/06/2026Verified Service
They were professional, listened to my concerns and resolved the issue and got me out timely
Awesome job
by Kia of Bowie on 08/07/2026
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2014 KIA CADENZA PREMIUM/LIMITED Owner on 08/06/2026Verified Service
My service advisor, Jeremy, provided exceptional customer service and ensured that my car was repaired in a professional manner.
by Kia of Bowie on 08/06/2026
Hi, we're happy you found Jeremy to be so supportive during your experience here at Kia of Bowie. Please don't hesitate to reach out if there's anything additional we can do for you.
by 2014 KIA OPTIMA EX Owner on 07/20/2026Verified Service
I liked the speedy service and the professionalism of the employees. I commend Jeremy Ford for his help.
by Kia of Bowie on 07/21/2026
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2020 KIA SOUL LX/X LINE/S Owner on 06/27/2026Verified Service
I only waited an hour! It seems as if there are new people working there, and everything was smoother.
by Kia of Bowie on 06/29/2026
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
by 2022 KIA SORENTO SX/SXP Owner on 06/20/2026Verified Service
LOVE LOVE LOVE..ESPECIALLY SERVICE TECH DONALD! OUTSTANDING SERVICE REP! THANK YOU SO MUCH! BLESSING!
by Kia of Bowie on 06/21/2026
Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
by 2020 KIA SOUL LX/X LINE/S Owner on 06/16/2026Verified Service
Didn't have an appointment but check engine light came on so I decided to take it to Kia of Bowie. The staff made room for me to get the car checked out. Got oil change and diagnosis about the issues.
by Kia of Bowie on 06/16/2026
Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
by 2020 KIA SORENTO L/LX Owner on 06/01/2026Verified Service
Love how they keep you informed about what's going on. I also appreciate that when they mention things that need work, they don't pressure you to get it done. Their customer service is nice too.
by Kia of Bowie on 06/02/2026
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
by 2022 KIA TELLURIDE SX Owner on 05/31/2026Verified Service
All likes, no dislikes my, experiences are all great. I have no problems to complain about. When come in for anything I am treated well.
by Kia of Bowie on 06/01/2026
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Service Information
1,232 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Kia of Bowie specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Kia of Bowie specializes in these makes, in addition to many others.
What do verified customers think about Kia of Bowie in Bowie, MD?
Verified customers who visit Kia of Bowie in Bowie, MD rate this business 4.3 out of 5 stars, with 284 reviews. 1,232 customers favorited this location.
How can I contact Kia of Bowie in Bowie, MD?
To reach the sales team at Kia of Bowie in Bowie, MD, call (240) 617-4340. To reach the service department, call (301) 820-7500
Does Kia of Bowie in Bowie, MD have a service center?
Yes, Kia of Bowie in Bowie, MD does have a service center. You can contact the service department at (301) 820-7500.
