There really wasn't anything about the service I didn't like. However, what I did like was the quick, courteous, friendly and most professional service rendered by your SA, Sorren. In all my years of car ownership (50+ years,) Sorren has been the best.
by 2020 KIA SOUL LX/X LINE/S Owner on 09/25/2025Verified Service
I have Window washer that work just fine now. So far work great. My last car's didn't, had a bottle of window washer and had to spray windows. Yes crazy, but money is very tight. I figure I just cut down on food intake. Just such fun having window washers and windows I can open and c!ose!!!
by 2013 KIA SORENTO LX Owner on 09/14/2025Verified Service
Replaced struts & shocks, brakes( rotors & pads,seat belt sensor (Kia warranty), steering shelf, steering column lock replaced, 4 new tires 9 mths past( maybe 5k miles on tires .completed services at different dealerships to insure what i expect for quality after disappointment in service. New services 5 stars kia delray previous dealership
3 stars
by 2023 KIA SOUL LX/S Owner on 09/07/2025Verified Service
Estimated wait time was spot on. We chose to wait for the completion of service rather than take the offered drop -off home.The waiting area was comfortable and clean; coffee and snacks were available with soft drinks for purchase from vending machines.
The service staff were friendly and professional.Overall, our wait was pleasant, and our car was returned to us clean and and shiny.
by 2020 KIA SOUL LX/X LINE/S Owner on 08/10/2025Verified Service
I am very pleased with Delray Kia . I have been a customer for about 14 years dealing with Ivan Santil as my salesman! He is wonderful to me and all the people I've referred to him. I brought my car in without an appointment and was taken right away, problem diagnosed,part ordered. I came for my appointment and it was done in a reasonable amount of time.I also would like to compliment Marilyn and Cory for their great service.
by 2017 KIA SOUL Owner on 08/07/2025Verified Service
All Especially Semmon! I had my oil change and four new tires placed on at tite kingdom. I had my traction and ABS ,brakes and recall at Kia Delray. Tire Kingdom told me they would report to Car Fax,I have the bill and date I only have 28,154 miles on my 17 soul ,can you please resolve my car is better than Brand New. Thanks
by Ronald R. on 06/30/2025Verified Service
I would not return for service or purchase another car from this dealership. You can thank Elon, your service advisor, for this rating and for sending me to another dealership in the future. I would be happy to discuss this further with the GM if he is interested. U can check my history with Iven ( salesman )
by John on 07/01/2025
Thanks for the heads-up, please call me at (561) 4616902
by 2022 KIA SELTOS LX Owner on 06/17/2025Verified Service
Excellent service from the start when Elan checked me in to checking me out and service was fast on my car! I had an oil change, rear window wiper blade changed ( for way less than anywhere else I checked!) to a recall fix that needed to be done! Very happy and will be using them from now on to service my Kia even with them being over 40 minutes away!
by 2022 KIA FORTE GT LINE Owner on 06/17/2025Verified Service
The AC on my vehicle broke down. It ended up needing an Evap box. Cody was my advisor and he made the whole process a daydream. He got me into a loaner, kept me informed through the repairs and got my vehicle ready the next day. Cody was very pleasant and professional.ill keep bribing my car back to him for maintenance and future repairs.
by 2025 KIA SELTOS SX Owner on 06/06/2025Verified Service
1st visit to fix the wonky infotainment screen was not successful. Referred to KIA HQ. for approval to replace the unit.
Did not like the 2 week wait for approval, but once approved, it took less than 2 hours to fix it.
I had to take a 1400 mile round trip to Georgia with an intermittent GPS
screen. This isn't the new car experience I was expecting.
by 2023 KIA EV6 GT LINE Owner on 04/13/2025Verified Service
Liked everything. Great SA, got everything attended to in a timely manner. My only concern was whether or not they actually did a "load test" on the 12v battery. Kia said they did, but I;m not sure. It is my understanding that the test is not merely attaching electrodes to the battery, but that the battery needs to be removed and fully charged...and most dealerships just don't do this!
by 2020 KIA NIRO LX/LXS Owner on 03/10/2025Verified Service
I went to the KIA dealer to have new windshield wipers installed. I had forgotten to bring my coupon for free wipers when I had my car serviced a few weeks ago. I was given the best wipers, which were Rain-X. It only took maybe one minute to replace the wipers.
by 2018 KIA SOUL PLUS Owner on 03/07/2025Verified Service
Maintenance performed went well. On the negative side, I was charged for a road test when I told them my vehicle didn't need a road test to hear a noise I was concerned about. The noise could be heard when turning the wheel to pull into a driveway or parking space. It makes a popping sound. Spent way too much time to diagnose issue.
by 2016 KIA SORENTO EX Owner on 02/28/2025Verified Service
The service manager tried to quote me on things I had already done and also using fear tactics to even sign a waiver about brakes when the technician said my rotors still could be saved. Had they just looked at my service record they wouldn't have come back with an outrageous quote. Big turn off. Never have I been treated like that, there.
by 2018 KIA OPTIMA EX Owner on 02/16/2025Verified Service
I bought my wife's 2018 Kia in for axel boot replacement approximately 3 weeks ago. I told Cody I wanted my brakes looked at during this service.I was informed my vehicle didnt need brakes. 3 weeks later mydashboard light came on indicating i needed brakes front rear and brake pads sanded down. I couldnt believe i needed brakes in less then three weeks.The cost and labor was very expensive,
by 2019 KIA SORENTO EX/EX SPORT Owner on 02/12/2025Verified Service
Quick and friendly service. The service department repaired an oil filter issue at no charge. Repair was not a warrenty item. They went above and beyond my expectations. This is why Im happy with my KIA product. They stand behind their workmanship and always put the customer first.
by 2019 KIA SOUL PLUS Owner on 02/01/2025Verified Service
Helen and Michele were amazing. The both of them get in 45 minutes before the garage even opens making sure when the clock strikes 730. Everything is up and running and ready to go. They both were professional, knowledgeable, punctual, and an absolute pleasure to deal with. All my questions were answered, and all my needs were met if not exceeded.
by 2023 KIA RIO S Owner on 01/29/2025Verified Service
Didn't like the amount of time it took to do the service but in their defense I also had a window issue that I just notified them of upon arrival.Also I didn't like being charged for miscellaneous supplies. Other than that the service personnel were mostly professional, the car is running fine and my issue with the window seems to have been rectified.
by 2018 KIA SOUL Owner on 01/28/2025Verified Service
I received excellent service, especially from the sales representative James, who is assisting me to locate a 2025 Kia Soul. There was no pressure at all, which I really appreciated yet he was thorough in trying to determine what I liked and what were my limitations if any.
by 2022 KIA NIRO LXS Owner on 01/25/2025Verified Service
I brought the car in because the check engine light was lit.
It was diagnosed as needing a new oxygen sensor and service department supposedly ordered it. I called back a week later and there was no record of it having been ordered. On top of that I had to wait an extra hour to get my car back because they were doing a car wash that I had specifically not requested.
1 - 20 of 1,418 results
Service Information
Don't miss your service!
Schedule or call your dealer for service appointment today to avoid costly repair cost.
8,608 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Kia Delray specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Kia Delray specializes in these makes, in addition to many others.
What do verified customers think about Kia Delray in Delray Beach, FL? Verified customers who visit Kia Delray in Delray Beach, FL rate this business 4.6 out of 5 stars, with 1,418 reviews. 8,608 customers favorited this location.How can I contact Kia Delray in Delray Beach, FL? To reach the sales team at Kia Delray in Delray Beach, FL, call (855) 827-9591. To reach the service department, call (855) 446-2345How can I schedule a service appointment with Kia Delray in Delray Beach, FL? You can schedule a service appointment at Kia Delray in Delray Beach, FL through CARFAX.Does Kia Delray in Delray Beach, FL have a service center? Yes, Kia Delray in Delray Beach, FL does have a service center. You can contact the service department at (855) 446-2345.
