by 2009 SATURN AURA XE Owner on 08/31/2021Verified Service
I'm always pleased with the service, they have often provided rides for me. I will happily recommend them.
by 2006 CHEVROLET K1500 SUBURBAN Owner on 07/12/2021Verified Service
Friendly, informative people. Lets you choose what services you want. Willing to work with you on pickup, etc.
by 2007 HONDA ACCORD EX Owner on 07/07/2021Verified Service
The staff is always friendly, knowledgeable and accommodating. They are a pleasure to do business with. The brakes were beginning to squeak, they replaced the pads and rotors.
by 2002 CHRYSLER PT CRUISER CLASSIC Owner on 08/22/2020Verified Service
They went above and beyond what was required. Knowing my circumstances, they offered to take my car for the emissions test. This was extremely helpful to me and reasonable in cost.
by 2015 TOYOTA 4RUNNER SR5/LIM/TRA/TRDPR Owner on 09/25/2018Verified Service
Outstanding!!! The technician came out and explained all the maintenance that my car will be needing in the future!
by 2011 SUBARU OUTBACK 2.5I LIMITED Owner on 04/26/2024Verified Service
Car was leaking oil.
Service tightened my oil filter and topped off the oil.
No longer leaking oil.
by 2011 KIA OPTIMA HYBRID Owner on 01/25/2024Verified Service
Satisfactory in every way.
by 1994 CHEVROLET K1500 Owner on 01/08/2024Verified Service
Professional, honest and friendly
by 1994 JEEP GRAND CHEROKEE LAREDO Owner on 12/29/2023Verified Service
So friendly and honest...diagnostic was on point...
by 2007 DODGE NITRO R/T Owner on 12/19/2023Verified Service
Broken timing belt did much damage, Ken's had solution, runs great with warranty. Thanks
by 1997 FORD F250 Owner on 12/13/2023Verified Service
prompt and thorough, thank you!
by 2009 TOYOTA PRIUS Owner on 11/01/2023Verified Service
Always great service and communication.
by 1995 GMC VANDURA G2500 Owner on 10/12/2023Verified Service
I had a very poor experience with these folks. They also own Gilsdorf garage in town. After charging 1200 dollars to repair a water pump and do a coolant system for leaks my car had a three foot puddle under it for multiple days and I found the radiator cap and the brake fluid cap not properly sealed upon further inspection I also found the heater control valve leaking which would have been an obvious thing had the system leak been done properly. Upon returning the discussion was very sour and they sent me to kens muffler to speak with the business owners. The employees and owners themselves couldnt get their own stories straight. They would not offer a refund of the leak diagnostic even though multiple other mechanics reviewed their work and said they hurried through and failed to do their job properly.
I was offered a leak diagnostic that I was originally told would take two days. When I was returned my van that day they required me to sign a sheet saying they were not responsible for any damages. I took it back to the other mechanic they found things loosened and tampered with. My engine has been making unpleasent noises since.
I would stay away from these folks.
I have evidence of this misconduct.
by 1994 JEEP GRAND CHEROKEE LAREDO Owner on 09/30/2023Verified Service
Great and honest...always frindly and caring
by 2018 NISSAN MURANO S/SL/SV/PLATINUM Owner on 09/21/2023Verified Service
Professional, prompt and courteous.
by 1995 GMC K1500 SUBURBAN Owner on 07/30/2023Verified Service
Exhaust system replacement but it took an extra week to complete
by 2016 FORD EXPLORER PLATINUM Owner on 07/18/2023Verified Service
Professional, prompt and perfectly done
by 2011 SUBARU OUTBACK 2.5I LIMITED Owner on 07/08/2023Verified Service
I was a "drop in" customer so my expectations were low.
They serviced my car in fairly short order but I'll never use their waiting area for 3 hours again. It's better to have them call you when the car's ready. My problem not theirs.
I was aware of the cost but it's still a shock to pay the 2023 cost of car repair. I think having a record of service, like Carfax, is a good idea. No one wants to be reminded that it's time to spend money, but in the long run, it's worth it. (refer to health care)
by 2013 MAZDA CX-5 GRAND TOURING Owner on 05/05/2023Verified Service
Extremely polite and efficient. I will certainly refer my friends to Ken's for car service.
by 1996 FORD F250 Owner on 10/26/2022Verified Service
Quality service and customer care. Not always quick, but always done correctly.
