by 2025 TOYOTA CROWN SIGNIA XLE/LIMITED Owner on 02/16/2026Verified Service
The service shop is great. Friendly, knowledgeable. My complaint is with the waiting area. We are from out of town and stay for service. The waiting area is dirty and smells. This is our first time using this dealership. No other waiting area is like this.
by Kenny Kent Toyota on 02/17/2026
We appreciate the positive remarks about our service team and the time taken to share feedback about the facility. Providing a welcoming and comfortable environment is important to us, especially for guests traveling from out of town. We continually evaluate our space to ensure it reflects the standards we aim to uphold. Please contact Jeff White, our Service Manager, at 812-469-6302.
by 2025 LEXUS RX 350H BASE/350H PREMIUM Owner on 02/02/2026Verified Service
They did a great job with my 10,000 mile service however when I wanted to schedule it a car for my use was not available for another 7 days.
However I am paying for my car to be cleaned and had asked for the mats to be cleaned and the carpet vacuumed & was told that would be done. When I picked up my car and there was mud on the passengers side in back mud on the inside of the doors. I am disappointed I paid extra for that service.
by Kenny Kent Toyota Lexus on 02/05/2026
We're pleased to hear the service visit itself was a positive experience and appreciate the feedback shared. Our intention is always to provide a smooth, well-rounded visit and to deliver added services with care and attention. We value insights like this as we continue working to meet those expectations, and we encourage reaching out to Max Curry at 812-469-6237.
by 2022 TOYOTA CAMRY SE/NIGHT SHADE Owner on 02/01/2026Verified Service
Dealership called me, told me it was time to have my car serviced. When I got there, they were not clear as to why I made an appointment for servicing my car. I told them someone at the dealership called and said it was due for service. They decided to just rotate my tires, but failed to alert me to the fact that I needed new tires. Confusion is the name of the game there.
by Kenny Kent Toyota on 02/03/2026
We appreciate feedback regarding service communication, as clarity and transparency are key to a positive experience. Our intent is to ensure customers understand recommended services and have the information needed to make informed decisions. Input like this helps us continue improving coordination and communication throughout the service process. For further discussion, please contact Jeff White, our Service Manager, at 812-469-6302.
by 2025 LEXUS RX 350H BASE/350H PREMIUM Owner on 01/18/2026Verified Service
This service was a recall. Tyler was prompt, listened to another issue with the vehicle, provided a timeframe for the service, provided a loaner vehicle called when the service was complete, and the car had been washed when I picked it up. Great service.
by Kenny Kent Toyota on 01/19/2026
Thank you for the wonderful feedback about your recall service experience! We're delighted that Tyler provided prompt, attentive service and that you appreciated the clear communication, loaner vehicle, and complimentary car wash. Your positive review means a lot to our team at Kenny Kent Toyota.
by 2025 TOYOTA COROLLA CROSS LE Owner on 12/30/2025Verified Service
The service department was on time in getting my vehicle serviced, and you couldn't even tell that the vehicle had anyone else sitting in it. It was very clean inside. I do especially like the transporting over to the mall and returning when the vehicle has been completed with the service.
by Kenny Kent Toyota on 12/31/2025
Thank you for your excellent review! We're thrilled that we completed your service on time and maintained the cleanliness you expect. We're especially glad you appreciated our transportation service to the mall - we strive to make the service process as convenient as possible for our customers.
by 2023 TOYOTA COROLLA CROSS L Owner on 11/28/2025Verified Service
Bought my car here so I get free maintenance for a little bit. I brought up last time that my breaks sounded like metal on metal. They said they inspected it and found nothing, so I doubt they even checked. She's still the loudest car stopping at red lights. I've also brought up 3 times that I'm literally missing a part and all three times they've ignored it. I will not be back, even for my free maintenance.
by Kenny Kent Toyota on 12/01/2025
Thank you for taking the time to share this feedback. When a vehicle still doesn't sound or feel right after a visit, it can be incredibly frustrating, and we appreciate you letting us know how this has impacted your confidence in our service process.
Your comments highlight the importance of thorough inspections and clear communication, and we take that seriously. We'd welcome the opportunity to review your concerns more closely so we can better support you and ensure nothing is overlooked.
If you're open to further conversation, please reach out to Jeff White, our Service Manager, at 812-469-6302.
by 2022 LEXUS ES 350 BASE/350 LUXURY/35 Owner on 11/23/2025Verified Service
Brittany is always very accommodating and efficient, as well as friendly.
I don't think my car was vacuumed inside. I would sure love that to be done.
This is the 3rd time my odometer has been wiped off of my dashboard. It's very irritating to me, as I spend time looking in my book to figure out how to get it back. Please make sure this doesn't happen. Thank you!
by Kenny Kent Toyota on 11/24/2025
Thank you for the positive review about Brittany's accommodating and friendly service. We also appreciate your feedback about your odometer and vacuuming. These details help us improve our services.
by 2017 TOYOTA RAV4 LIMITED/SE/PLATINUM Owner on 11/13/2025Verified Service
got a text in red saying there was something needed to be addressed emergently. So I went to check in to see what was going on and she was already to check me out. Told me the cabin filter needed to be changed. Why didn't she come tell me that in the lounge and I would have had her change it then? Now I have to wait 6 months to have it changed when I bring my car back in the spring.
by Kenny Kent Toyota on 11/14/2025
Thank you for your review. We understand your frustration and we will use your feedback to improve how we communicate service recommendations to our customers.
by 2024 TOYOTA RAV4 LE Owner on 10/09/2025Verified Service
They seem to always do a good job with my vehicle. They could clean up better under the hood. When I checked out their work I opened the hood to find a big hand print on the engine cover. They could take a little more pride in their work. When my vehicle was ready they said it was between the buildings. It was not there. After walking all over the parking lots we found it parked inside.
by Kenny Kent Toyota Lexus on 10/13/2025
Thank you for sharing your feedback about your recent service experience. We truly appreciate that you recognize our team consistently does good work on your vehicle. Your trust in bringing your vehicle to us means a great deal.
We understand your concerns about the attention to detail, particularly regarding the cleanliness under the hood and the confusion about your vehicle's location when it was ready. These details matter, and we hear you about taking more pride in the finishing touches of our work. Your observation about finding your vehicle parked inside rather than between the buildings as communicated shows us we need to improve our communication when your service is complete.
We value your honest feedback as it helps us better serve you and all our customers. Your experience is important to us, and we are committed to maintaining the quality work you have come to expect while paying closer attention to these important details.
by 2021 TOYOTA AVALON LIMITED Owner on 10/02/2025Verified Service
No complimentary snacks. Really?
You want to SELL me snacks while I am waiting. It was lunch time.
Hyundai gives free chips and snacks. Even Rural King gives free popcorn and sometimes water too.
I had to buy chips...fortunately I had tea with me!
How chinzee!
by Kenny Kent Toyota Lexus on 10/06/2025
Your thoughts are important to us regarding the refreshments during your visit. We understand that waiting during lunch time can make having snacks nearby quite helpful. Your feedback about the complimentary refreshment offerings is valuable as we continuously look for ways to improve our customer experience. We appreciate you taking the time to share your perspective about this aspect of your service visit, and we recognize how small touches like this can make a difference in your overall experience with us.
by 2020 LEXUS GX 460 LUXURY Owner on 09/06/2025Verified Service
The place was really busy when I went to pick up my car. Several people were waiting to make appointments. The receptionist greeted me and when I told her what I was there for, she quickly found my paperwork and ran my credit card. I was out of there in less than five minutes. That's excellent service!
by Kenny Kent Toyota Lexus on 09/24/2025
Thank you for taking the time to share your experience with us. We are glad to hear that despite the busy atmosphere, our receptionist was able to provide you with quick and efficient service. It's wonderful to know that she greeted you warmly and had everything ready for a smooth pickup process. We understand how valuable your time is, and we're pleased that you were able to complete everything in under five minutes. Your feedback about our excellent service truly means a lot to our team.
by 2018 TOYOTA RAV4 LE Owner on 08/31/2025Verified Service
The guy in the service department was wonderful.
The person that called to get me to make an appointment said one thing and didn't do what she said.
So now I have to make a second appointment. I don't have time to go there twice when I was told I had an appointment to get both things done at once
by Terajo T. on 08/29/2025Verified Service
Amazing service!!!!! Everyone is super helpful n friendly down to earth awesome environment for making all ur vehicle decisions!! I highly recommend u talk to Terrence Sutherland n Shop w me,Buy from T!!!! Thank all of u at Kenny Kent it was a dream of mine to drive a car off the lot n y'all made that happen.....thank u so so much
by Kenny Kent Toyota Lexus on 09/02/2025
Thank you for the incredible review! We're thrilled to hear that Terrence and our team provided such amazing, friendly service and helped make your dream of driving a car off the lot come true. We truly appreciate your recommendation and are grateful for the opportunity to be part of this special experience. Enjoy your new vehicle, and we look forward to seeing you again!
by 2020 TOYOTA HIGHLANDER LIMITED/PLATIN Owner on 08/23/2025Verified Service
I was waiting for my daughter to pick me up after dropping the vehicle off at the dealership garage... I stepped out side the garage to sit on a bench to wait..It was around 11 -12 noon . The bench was METAL - of course it was early August , I was in shorts ! OUCH ..... NEEDLESS TO SAY BUT, "That HURT".
by Kenny Kent Toyota Lexus on 09/02/2025
Thank you for your 5-star review! We're happy to know you had a positive experience with our team. We're sorry about the discomfort with the metal bench on such a hot daythat does sound painful. We truly appreciate your feedback and will share it with our team to help improve the waiting experience for our guests.
by Linda K H. on 08/21/2025Verified Service
Ryan Buehrens, Service Advisor, was very kind and helpful during my ordeal of my car not starting on a 100 degree day! He made sure that I could get my new battery, in addition to other services needed in a timely manner even though the department was short staffed. I was given courtesy rides to and from my home, which was very much appreciated. I have been a long time customer of Kenny Kent Toyota and that will continue.
by Kenny Kent Toyota Lexus on 09/02/2025
Thank you for your thoughtful feedback! We're so glad Ryan was able to provide kind, helpful service and ensure you were taken care of, even on such a challenging day. We're happy to hear the courtesy rides made things easier and that you received the services you needed in a timely manner. We truly appreciate your loyalty to Kenny Kent Toyota and look forward to continuing to serve you.
by Jim R. on 08/17/2025Verified Purchase
The Jeep they sold me was amazing. However, the Check Engine light came on after only 3 days. They told me to take it to a Jeep dealership to get it diagnosed. When we learned it was a blown head gasket, they made it right and bought the Jeep back. I received great customer service and they did right by me.
by Kenny Kent Toyota Lexus on 09/08/2025
We sincerely value your feedback and are pleased to hear about your positive experience with us. It sounds like you were truly impressed with the vehicle initially, and we appreciate you sharing that with us. We understand how concerning it must have been when the check engine light appeared so quickly after your purchase. Your experience demonstrates our commitment to standing behind the vehicles we sell and ensuring our customers are treated fairly. We are glad we could resolve the situation properly and that you felt we provided excellent customer service throughout the process. Thank you for giving us the opportunity to make things right, and we truly appreciate your understanding during what could have been a difficult situation.
by 2025 TOYOTA SIENNA XLE/WOODLAND EDITI Owner on 08/05/2025Verified Service
Pretty quick and friendly as always. Please repair the AC in the building. The lounge area was unbearable on a heat advisory day, and I had to walk over to the adjacent Lexus dealership to get proper AC and relief from the heat for myself and my small children.
by Kenny Kent Toyota Lexus on 08/21/2025
Thank you for your review. We're glad to hear that you found our service to be quick and friendly.
We sincerely apologize for the issue with our building's air conditioning and for the discomfort this caused you and your children. Our team is working to get the AC repaired as soon as possible.
We hope to see you again and provide you with a much more comfortable experience.
by 2021 TOYOTA HIGHLANDER XSE Owner on 07/11/2025Verified Service
Our experience was awesome. Our salesman Robert was great and the process was easy and painless. We left with our monthly payment lower than what we thought our payment could be and with gap and a warranty. We love our Toyota. This has been our favorite purchase.
by 2025 LEXUS RX 350 BASE/350 PREMIUM/3 Shopper on 07/08/2025Verified Purchase
It was a very good experience. Our salesman, Kevin Kessler, was very patient with all of our questions and didn't rush us into anything. Since it was our first Lexus purchase, we had a lot of questions and felt that we got all the answers we needed. Would definitely recommend to our friends and family.
by 2007 LEXUS RX 350 Owner on 06/28/2025Verified Service
Making the appointment was quick and easy. The communication about the repairs I needed was simple and straightforward. The loaner car was ready for me when I brought in my vehicle. The amount of time I spent in the office to drop off and pickup was a total of about 20 minutes. Very pleased!
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Service Information
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19,649 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Kenny Kent Toyota Lexus specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Kenny Kent Toyota Lexus specializes in these makes, in addition to many others.
Chevrolet
Kia
Lexus
Nissan
Toyota
Shop Amenities
Business Center
Complimentary Drinks
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
Snacks
About Us
We've been providing auto repair in Evansville since 1988 and haven't run out of steam yet! In fact, we're more on top of our game than ever, with the latest and most innovative car repair equipment at our disposal and master-certified Toyota technic...
What do verified customers think about Kenny Kent Toyota Lexus in Evansville, IN?
Verified customers who visit Kenny Kent Toyota Lexus in Evansville, IN rate this business 4.6 out of 5 stars, with 1,903 reviews. 19,649 customers favorited this location.
How can I contact Kenny Kent Toyota Lexus in Evansville, IN?
To reach the sales team at Kenny Kent Toyota Lexus in Evansville, IN, call (832) 536-1417. To reach the service department, call (833) 652-0401
How can I schedule a service appointment with Kenny Kent Toyota Lexus in Evansville, IN?
What are the shop amenities offered by Kenny Kent Toyota Lexus in Evansville, IN?
Kenny Kent Toyota Lexus in Evansville, IN offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi and Snacks.
Does Kenny Kent Toyota Lexus in Evansville, IN have a service center?
Yes, Kenny Kent Toyota Lexus in Evansville, IN does have a service center. You can contact the service department at (833) 652-0401.
