by 2021 FORD BRONCO SPORT OUTER BANKS Owner on 10/30/2024Verified Service
Always a great experience and very helpful people enjoy having the coffee and water and snacks while you wait
by Ken Wilson Ford on 10/31/2024
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
by 2015 FORD F150 SUPER CAB Owner on 05/21/2024Verified Service
The technicians were knowledgeable and answered all my questions. They also came out with their mobile service to perform the upgrade!
by Ken Wilson Ford on 07/06/2024
Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
by Mick K. on 05/07/2024Verified Service
Nicest people I have ever met. They do great work and are reasonable. This is the only dealer that I have enjoyed service visits from the people behind the counters to the nice people in the waiting areas.
by Ken Wilson Ford on 07/06/2024
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
by 2020 FORD EDGE TITANIUM Owner on 06/03/2023Verified Service
They were prompt is finding problem. Made an appointment and had me in and out in two hours. The last dealership told me they would need the car for one week to do repairs. Ken Wilson service department rocks !
by Mick K. on 06/02/2023Verified Service
It was great. In and out within an hour for the works package. Friendliest service writer and mechanic I have ever met. BMW could take lessons from these guys.
by Marie H. on 05/08/2023Verified Service
Alway a great experience at Ken Wilson. The quick lane is a great thing for me since I work when they are open during the week.
by 2019 FORD ESCAPE SE Owner on 12/16/2022Verified Service
Friendly, helpful from the start. Finished the recall in a timely fashion as promised. I will go back in the future.
by 2011 FORD EXPEDITION XLT/KING RANCH Owner on 08/04/2022Verified Service
Caleb Rice was excellent to deal with! The car was dropped off by my wife while i was out of town and we picked it up the next day. Ken Wilsons Service Department is second to none! Top rate service always.
by 2020 FORD F150 SUPERCREW Owner on 06/25/2022Verified Service
Friendly and efficient service, very good on communication. Sometimes a bit overzealous on recommendations for replacement parts and tires.
by 2020 FORD F250 SUPER DUTY Owner on 03/12/2022Verified Service
The service manager and technicians did there very best to diagnose our truck finally figured it out hopefully
by Linda N. on 01/05/2022Verified Service
According to Geico the tcm solenoid was never done?
That is what we went there for which requires programming the solenoid which did not happen in our case. Not according to our Geoco App.
by 2017 SUBARU OUTBACK 3.6R LIMITED Owner on 11/25/2021Verified Service
They fixed me right up. I feel like I am driving a new car. Way to go Terri and the rest of the folks at Ken Wilson.
by 2020 FORD F250 SUPER DUTY Owner on 10/28/2021Verified Service
Friendly staff, quick service, and Awesome price on my new Tires and service. Highly recommend this Quick Lane for service.
by 2019 FORD F150 Owner on 10/02/2021Verified Service
Comfortable, friendly environment. No appointment format makes wait times unpredictable.
Good technicians, fair prices, no unwarranted sales pressure.
by 2015 GMC ACADIA SLE Owner on 09/23/2021Verified Service
Outstanding service. Had a nail in a tire. They squeezed me in and had me back on the road in less than an hour. Continued my trip to Indianapolis
by 2016 FORD EDGE SEL AWD Owner on 05/14/2021Verified Service
Finally after 3 weeks was able to get appointment and parts secured. Actual work took only 15 minutes to install new clips in underbelly, rattle solved. No charge for work!!
by Robert W. on 04/08/2025Verified Service
Great service provided while I waited. Preformed in a timely manner.
by Ken Wilson Ford on 04/09/2025
Hi Robert, we are happy we could make your experience a positive one! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Jon S. on 03/18/2025Verified Service
Done as part of body shop repair at Accelerated Collision Repair. Thank you.
by 2024 FORD EXPLORER XLT Owner on 03/17/2025Verified Service
Everyone was very friendly. However, the problem still exists. It was not found and resolved.
by Ken Wilson Ford on 03/26/2025
Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (828) 648-2313 when you have a chance. Thank you, and we look forward to hearing from you.
by Anthony M. on 03/13/2025Verified Purchase
Top notch experience across the board. I highly recommend Jody for anyone looking for a used vehicle
by Ken Wilson Ford on 03/18/2025
Hi Anthony, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
