Ken Ganley Buick-GMC Reviews - Page 3

4.8
New Car Sales: (440) 643-4062Used Car Sales: (440) 616-6952Service: (440) 238-5600
Sales Open until 8:00 PM
More Hours
14000 Pearl Rd Strongsville, OH 44136
Website
Website

Ratings & Reviews

Overall Rating
4.8
221 Verified Reviews
5 Star
91%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
3%
Sort by: Most Helpful
Read reviews that mention
by 2008 BUICK ENCLAVE CX Owner on 01/17/2026Verified Service
Yes everything was done ok just to my satisfaction I am very happy.
by 2018 GMC SIERRA K1500 Owner on 12/21/2025Verified Service
Very upfront on repairs needed or not, very professional and polite.
by 2024 GMC SIERRA K1500 ELEVATION-L Owner on 12/18/2025Verified Service
Excellent service would highly recommend
by 2018 CHEVROLET EQUINOX LT Owner on 12/08/2025Verified Service
Timely and professionally done
by 2017 BUICK LACROSSE ESSENCE Owner on 12/04/2025Verified Service
Great job Great service Great people
by 2023 GMC YUKON/DENALI Owner on 12/03/2025Verified Service
I recently visited Ganley Buick GMC for an oil change, and the entire experience was excellent from start to finish. Scheduling was easy, check-in was quick, and the service team was professional and efficient. My vehicle was ready on time, and they even conducted a quick inspection to ensure everything looked good. It's refreshing to see a service department that values both quality and customer satisfaction. I'll definitely be returning for future maintenance!
by 2017 GMC ACADIA DENALI Owner on 11/28/2025Verified Service
Had a 10:30 appointment for oil change and rotation and was done before 11:39. Great job guys.
by 2018 CHEVROLET EQUINOX LT Owner on 11/24/2025Verified Service
Provided excellent customer service
by Rob F. on 11/04/2025Verified Service
Fast service and reliable service
by 2022 BUICK ENCORE PREFERRED Owner on 11/02/2025Verified Service
Everything went very well just as I expected
by 2019 BUICK ENVISION ESSENCE Owner on 10/27/2025Verified Service
They charge 2% extra for using credit card (Not good)
by 2022 MITSUBISHI OUTLANDER SE/BLACK EDITIO Owner on 10/27/2025Verified Service
Very helpful. Tom is the best. Would highly recommend this service department.
by 2022 CHEVROLET COLORADO ZR2 Owner on 10/11/2025Verified Service
Always quick fast service highly recommend this service department
by 2020 SUBARU OUTBACK ONYX EDITION XT Owner on 09/30/2025Verified Service
Very helpful staff and updated me frequently on the vehicles status.
by Brenda S. on 09/27/2025Verified Service
Always a pleasant experience.
by 2019 BUICK ENCORE ESSENCE Owner on 09/24/2025Verified Service
Great service Very nice and very helpful and efficient
by 2022 GMC ACADIA SLE Owner on 09/10/2025Verified Service
Friendly and fast. A great all around experience.
by 2022 SUBARU OUTBACK TOURING Owner on 09/07/2025Verified Service
Easy to get appointment. Short wait time.
by Alfred H. on 09/02/2025Verified Shopper
Informative and acted like they were interested in me as a person
by 2023 CADILLAC XT5 LUXURY Owner on 08/14/2025Verified Service
John and his staff exceeded all expectations. Thanks
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