Good and very helpful people.
I recommend the company but they didn't have what I was looking for.
Thanks!
by Kaya on 03/03/2025
Dear Jose,
Thank you for your kind words and recommendation! We're glad to hear that you found our team helpful. While we didn't have the exact vehicle you were looking for this time, we'd love to assist you in the future. If there's anything specific you're still searching for, feel free to reach outwe'd be happy to help!
Best regards,
Kayalar Motors
by Brad J. on 02/02/2025Verified Shopper
Alfonso was courteous and professional enough but the manager appraised my trade-in 20K below market price. I won't be considering Kayalar Motors in the future......Thank you
by Kaya on 03/03/2025
Dear Brad,
Thank you for sharing your experience with us. We appreciate your kind words about Alfonso's professionalism and are sorry to hear that our trade-in appraisal did not meet your expectations. Our evaluations are based on current market trends, vehicle condition, and demand, but we understand that every customer has unique expectations.
We value your feedback and would be happy to discuss this further to see if there's any way we can better assist you. Please feel free to reach out to us directlywe'd love the opportunity to make things right.
Best regards,
Kayalar Motors
by Omar F. on 10/14/2023Verified Shopper
Pete is Amazing he was friendly and professional from the moment we walked in. Although we picked out a different sedan he suggested a different on his approach and genuine concern for his customers is beyond comparison. There are no words to describe this young man. Go by and see him you will be amazed.
by Kaya on 10/30/2023
It's wonderful to hear about the amazing experience you had with Pete! His friendly and professional demeanor, along with his genuine concern for your needs and preferences, truly make a difference when it comes to finding the right vehicle. It's clear that he went above and beyond to ensure you had a great car-buying experience. Your recommendation to see him speaks volumes about his dedication to customer satisfaction. Enjoy your new sedan, and thank you for sharing your positive feedback!
by Tamie B. on 06/15/2020Verified Shopper
They only contacted me once via phone call late int he day and they didn't seem to care about my business. The phone call was short and almost cold. I have not yet visited this location due to my work schedule, and I'm not certain I will bother to go there either.
by KAYALAR on 10/30/2023
I'm sorry to hear that you had a less than satisfactory experience with the dealership's initial contact. It's important for dealerships to make potential customers feel valued and cared for. It's understandable that such an experience might deter you from considering them further.
If you still have an interest in the dealership or a particular vehicle, you might consider reaching out to them to express your concerns and expectations. They may be able to provide a more positive experience during your future interactions. However, if you feel it's not the right fit for you, there are many other dealerships and options available, and you can explore those that better align with your needs and preferences. Your comfort and satisfaction are essential when making a significant decision like buying a car.
by Prince O. on 05/07/2025Verified Shopper
Nice sales person. I will recommend a friend to buy car from the dealer.
by Oscar M. on 10/28/2023Verified Shopper
Great communication! Pete called me in a matter of minutes after submitting my inquiry. He was very thorough with my questions about the vehicle, took his time to send me a video and carfax report.
by Selcuk Kaya on 10/30/2023
It's wonderful to hear that you had a positive experience with Pete's communication! Prompt and thorough responses, along with providing additional information like a video and Carfax report, are all signs of excellent customer service. If you have any more questions or need further assistance in your car search, feel free to reach out. Good luck with your vehicle inquiry!
by Gill J. on 10/18/2023Verified Purchase
They are the best, I have been to many dealers over the years and this is by far the best of those that I have visited, a separate mention for their kindness and professionalism to Pete and Alex.
by Selcuk on 10/30/2023
It's great to hear that you had such a positive experience with Pete and Alex at this dealership. Exceptional kindness and professionalism are key factors that can make the car buying process a pleasant one. It's clear that they've left a strong impression on you, and it's a testament to their dedication to providing excellent customer service. If you have any more interactions with them or if you choose to do business with this dealership, I hope your positive experience continues. Enjoy your car shopping!
by Willie H. on 04/21/2023Verified Shopper
The best to its highest sales representative there is. Gave me the best service for my car that day and i got off the phone with a huge smile. Love this car dealership!
by Kaya on 10/30/2023
It's fantastic to hear that you had such a positive experience with the highest-rated sales representative at the car dealership. Their dedication to providing you with the best service and leaving you with a smile is a testament to their commitment to customer satisfaction. It's clear that you have a great appreciation for the dealership's service, and it's always a pleasure to hear about such positive experiences. Enjoy your car, and should you ever need further assistance, don't hesitate to reach out to them!
by Robert M. on 10/30/2021Verified Shopper
I was interested in a Porsche Boxster, which was described as being in perfect condition. The pictures I asked for showed that the front bumper, etc. needed paint repairs. Disappointed.
by Kaya on 10/30/2023
I understand your disappointment in the condition of the Porsche Boxster you were interested in, especially when it was described as being in perfect condition. It's crucial for sellers to provide accurate and honest information about the vehicles they're offering to avoid any misunderstandings or disappointments. In this case, it's clear that the vehicle did not match the description provided.
When purchasing a used car, it's always a good practice to inspect it thoroughly in person, or if that's not possible, request additional photos and a detailed inspection report before making a decision. This way, you can ensure that the vehicle meets your expectations and standards.
I hope you find a Porsche Boxster that matches your criteria and is in the condition you desire. Thank you for sharing your experience, and I wish you success in your search for the perfect car.
by Carl W. on 07/29/2021Verified Shopper
I wanted to take the car and have my mechanic check it out I offered to leave a deposit of half the cost of the vehicle and the owner said No!
I purchased a newer model at another dealer
by Kaya on 10/30/2023
It's unfortunate that you weren't able to have the opportunity to take the car to your mechanic for an inspection, especially when you were willing to leave a deposit. Having a mechanic inspect a used car before purchase is a wise decision to ensure its condition and reliability. I'm glad to hear that you found a different dealer who was more accommodating to your needs and preferences. It's important to feel comfortable and confident in your car-buying experience. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your newer model car!
by Luke D. on 05/28/2020Verified Purchase
A little tough at first, the sales staff definitely couldve been more friendly, as they didnt want us to test drive the car unless we made an offer. But the car we purchased is in great condition and was reasonably priced.
by KAYALAR on 10/30/2023
A little tough at first, the sales staff definitely couldve been more friendly, as they didnt want us to test drive the car unless we made an offer. But the car we purchased is in great condition and was reasonably priced.
by Katherine H. on 12/01/2023Verified Purchase
Berk was very good and he was very helpful! He put you at ease and pushey either
by Selcuk on 12/02/2023
Thank you so much for taking the time to share your experience with Berk at Kayalar Motors! We are thrilled to hear that Berk provided excellent service, was helpful, and made you feel at ease. Our team at Kayalar Motors strives to deliver top-notch customer service, and it's wonderful to know that Berk's efforts have left a positive impression.
We truly value your feedback and appreciate your business. If you ever have any more questions or need assistance, feel free to reach out. We look forward to serving you again in the future!
by David H. on 08/29/2022Verified Shopper
The car they were trying to sell me was a total lemon they had t charge the battery the passenger review mirror is broken the ac only blew through one vent i drove it off the lot and imediately made a u-turn because it felt and sounded like the entire bottom of the car was about to fall out.Not to metion the car was repainted and the paint job is horrible. And they had the nerves to want $13,000 for that bucket.Beware if purchasing a car from these crooks
by KAYALAR on 10/30/2023
I'm truly sorry to hear about your negative experience with our dealership. Your feedback is important to us, and we take these concerns seriously. We aim to provide quality vehicles and excellent service to our customers, and it's clear that we fell short in your case. We apologize for the issues you encountered and any inconvenience this may have caused.
We appreciate your candid feedback, and we will use this as an opportunity to improve our operations and ensure that such situations are not repeated in the future. If there's anything we can do to rectify this situation or assist you in any way, please don't hesitate to reach out to our customer service team. Thank you for bringing this matter to our attention.
by 2011 MERCEDES-BENZ ML350 Shopper on 03/23/2022Verified Shopper
Car was not nearly worth the $10,000 they were asking for it. It had a loud tapping/ticking sound and tried to convince me that it jus needed to warm up. After allowing it to run for half an hour. Still loud ticking. So I asked him to get the keys for another vehicle with the same make and model but different year for comparison. Yep it sounded like a dream come true and the one I was initially looking at was definitely problematic! Dont trust dealers/salesman that lie straight to your face
by Kaya on 10/30/2023
I'm truly sorry to hear about your negative experience with our dealership. Your feedback is important to us, and we take these concerns seriously. We aim to provide quality vehicles and excellent service to our customers, and it's clear that we fell short in your case. We apologize for the issues you encountered and any inconvenience this may have caused.
We appreciate your candid feedback, and we will use this as an opportunity to improve our operations and ensure that such situations are not repeated in the future. If there's anything we can do to rectify this situation or assist you in any way, please don't hesitate to reach out to our customer service team. Thank you for bringing this matter to our attention.
by 2014 MERCEDES-BENZ S550 4MATIC Shopper on 11/14/2021Verified Shopper
Very professional, I buy cars old and new and I will always look for a car first here!
by Kaya on 10/30/2023
It's wonderful to hear that you had a very professional experience at this dealership. Finding a dealership that consistently provides a high level of professionalism is valuable, especially if you buy cars both old and new. Your loyalty and positive feedback are a testament to the quality of service they offer. If you continue to have positive experiences there, it's no wonder you'll keep coming back to them for your car needs. Enjoy your new purchases, and best of luck with your future car searches!
by Ray S. on 10/31/2021Verified Shopper
car had been sold. But still listed.
by Kaya on 10/30/2023
I apologize for any inconvenience you experienced with the car listing. It can be frustrating when a car is still listed even after it's been sold. This can happen due to delays in updating online listings or oversights by the dealership or listing service. It's always a good idea to contact the dealership directly to verify the availability of a specific vehicle before making a trip to see it in person. I hope you find the right car for your needs, and thank you for your understanding.
by 2013 MINI COOPER S COUNTRYMAN Shopper on 10/26/2021Verified Shopper
Very knowledgable and easy to talk to
by Kaya on 10/30/2023
It's great to hear that you found the person you were interacting with very knowledgeable and easy to talk to. Having a knowledgeable and approachable person to assist you, especially when it comes to making important decisions like purchasing a car, can make the process much smoother and more enjoyable. If you have any more questions or need further assistance, don't hesitate to reach out to them. Thank you for sharing your positive experience!
by Sylvia D. on 09/19/2020Verified Shopper
They dont want to sell their cars. I made an offer and he no.
by KAYALAR on 10/30/2023
It can be frustrating when a seller is unwilling to negotiate or accept an offer, especially when you're genuinely interested in purchasing a car. Every seller has their own reasons and expectations, and sometimes, they may not be willing to sell at a lower price for various reasons, such as their evaluation of the car's value, demand, or financial constraints.
In such situations, you may want to explore other options and consider looking at different dealerships or private sellers who might be more open to negotiations or have vehicles that better match your budget and requirements. It's important to find a seller who is willing to work with you to make the purchase a mutually satisfactory transaction.
by Edwina C. on 09/18/2020Verified Shopper
Horrible! Was told that I would probably be approved, but wasnt with no explanation!
by Kaya on 10/30/2023
I'm sorry to hear about your disappointing experience with the approval process. It's frustrating when you are given expectations that aren't met, especially when it comes to something as significant as financing for a car. Dealerships and lenders have their own criteria for approval, and sometimes the outcome can be unpredictable.
It's a good practice to ask for a clear explanation if your application is denied, as understanding the reasons behind the decision can be helpful for future reference. Additionally, you may want to consider exploring other financing options or working with different lenders or dealerships to find a solution that suits your needs.
I hope you find a satisfactory solution in your car search, and I'm sorry for the inconvenience you've experienced.
by A D. on 07/21/2020Verified Purchase
We had a good experience at this dealership.
by kaya on 10/30/2023
I'm glad to hear that you had a good experience at the dealership! Positive experiences are always a great sign when it comes to purchasing a car. If you have any more questions or need further assistance, whether it's related to your recent experience or any future car-related needs, feel free to reach out. Enjoy your new vehicle!
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Service Information
Top Services Performed
Based on CARFAX Service History, Kayalar Motors, LLC specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Engine Service & Repair
Full Service Auto Repair
Mechanical Repair
Oil Change
Steering & Suspension
Transmission Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Kayalar Motors, LLC specializes in these makes, in addition to many others.
What do verified customers think about Kayalar Motors, LLC in Houston, TX? Verified customers who visit Kayalar Motors, LLC in Houston, TX rate this business 3.5 out of 5 stars, with 26 reviews.How can I contact Kayalar Motors, LLC in Houston, TX? To reach the sales team at Kayalar Motors, LLC in Houston, TX, call (832) 780-7866. To reach the service department, call (281) 815-7447What are the shop amenities offered by Kayalar Motors, LLC in Houston, TX? Kayalar Motors, LLC in Houston, TX offers the following amenities: Free Wi-Fi and Snacks.Does Kayalar Motors, LLC in Houston, TX have a service center? Yes, Kayalar Motors, LLC in Houston, TX does have a service center. You can contact the service department at (281) 815-7447.
