by 2021 VOLKSWAGEN JETTA S/SE/R-LINE Owner on 10/29/2026Verified Service
My service advisor Rhea is always on point. My wait is always at a minimum everything is always done right. My vehicle is always returned to me clean. I purchased my vehicle from Karen Radley in 2021 and all my service has always been done there. I would never take my Volkswagen to any other dealer..
by 2019 ACURA MDX ADVANCE Owner on 09/02/2026Verified Service
Prompt friendly thorough service. I always have had my MDX serviced at Karen Radley and without fail the service remains second to none. Tarron, my service rep, always provides the best service for maintaining a safe, performing car. All very kind at Karen Radley
by 2020 ACURA MDX Owner on 07/25/2026Verified Service
The service was done in a timely manner. A courtesy vehicle was given for the duration of the service. Detail information on the repair was provided. Very pleased with my service. What was more appreciative was the courtesy car was tuned to the exact station I was listening to in my car, which prevented me from trying to figure out how to work this car.
by 2010 ACURA TL Owner on 06/24/2026Verified Service
I have been a long-time customer of Karen Radley. Specifically, because I purchase two great Acura cars from this dealership. Secondly, because of the excellent technicians and customer service. I highly recommend Karen Radley Acura to anyone interested in purchasing a new car and/or obtaining excellent maintenance services.
by 2024 VOLKSWAGEN TAOS SE Owner on 04/13/2026Verified Service
My experience at this location is always amazing. The staff is great and assist me with everything I need for my vehicle. The waiting area is clean and cozy which is a major plus. This visit my wait time was less than expected and they got me out before 9am.
by 2019 ACURA TLX TECHNOLOGY/A-SPEC Owner on 04/10/2026Verified Service
This was one of the best experiences I've ever had at a dealership. I was given a small glass pod to setup my laptop so I could work while I waited. Staff was super friendly and even assisted me with retrieving my DoorDash order. The service took the time I was told it would. I love this place and I HATE dealerships!!!
by 2023 ACURA MDX TYPE S ADVANCE Owner on 04/08/2026Verified Service
I truly appreciate the exceptional service experience I receive from Charles at Karen Riley Acura. He consistently goes above and beyond, demonstrating outstanding customer service every time I visit. Because he always treats me like a valued customer, I continue to speak highly of both the quality of the vehicles and the excellent service
by 2020 ACURA RDX ADVANCE Owner on 03/26/2026Verified Service
I liked that Colin Martin has faithfully only worked on our 2020 RDX Acura. Colin performed the work on 19 March.
We did not like that the one time when Colin was not at work, someone else was only supposed to perform a Safety Inspection; however, they recommended two things that we did not need. We only trust Colin to work on our 2020 RDX.
by 2017 ACURA RDX TECHNOLOGY Owner on 03/11/2026Verified Service
Great service! They even offer complimentary washing and vacuuming of the car, which is a wonderful added touch. The lounge is excellentvery comfortable and suitable for both working and resting while you wait. There are well-designed desks that make it easy to get work done. Overall, a very pleasant experience.
by 2017 VOLKSWAGEN PASSAT SEL PREMIUM Owner on 03/03/2026Verified Service
I was given an accurate diagnosis of what was wrong with my car and repairs were made the same day. I didn't like what I was charged for a replacement battery, which I know would have been more reasonably priced elsewhere. However, because it was impressed on me that my battery needed to be replaced ASAP and time constraints I had that day I chose to have it replaced by you.
by 2019 ACURA MDX Owner on 01/15/2026Verified Service
Nicole, the service specialist was great and helped expedite the replacement of my Battery after being stranded. She was already processing the ticket before I arrived later in the day on NY'S Eve. She had my car in and out in under 45 mins. Great service!! Thanks Nicole and the Team at Karen Radley Acura.
by 2013 ACURA RDX TECHNOLOGY Owner on 01/14/2026Verified Service
I've been a Karen Radley Acura customer for over 20+ years. There have been many service advisors throughout those years and I honestly can say that Charles Murrell is the most exceptional customer service advisor I've had by far! He is a great communicator and I thoroughly trust his advice on the findings.
by 2015 ACURA TLX ADVANCE Owner on 01/13/2026Verified Service
Charles, service rep, has exceptional communication skills. He explained technical repairs in a way that was clear and easy to understand, ensuring I felt confident in every decision. He consistently go above and beyond to make sure every concern is addressed promptly and thoroughly. I appreciate the honesty and transparency Charles showed regarding my vehicle's needsit's rare to find such a trustworthy advisor.
by 2023 ACURA RDX A-SPEC Owner on 01/07/2026Verified Service
I highly recommend Radley Acura. The service department was consistently friendly and professional, and the entire visit felt well organized from checkin to pickup.
Tarron and his team handled my Acura RDX maintenance efficiently and completed the work on time, keeping me informed throughout the process. The technicians were thorough and the service quality gave me confidence in the care my vehicle received.
by 2024 ACURA INTEGRA A-SPEC TECH Owner on 11/06/2026Verified Service
Great experience! The staff was friendly, professional, and efficient. The service was completed in a timely manner, and everything went smoothly. I appreciate the excellent customer service and would definitely recommend them!
by 2020 VOLKSWAGEN TIGUAN SE/SEL 4MOTION Owner on 11/04/2026Verified Service
Service team always polite and professional. My advisor Rhea always goes out of her way to gwt me the best and quickest service. She is very knowledgeable
by 2017 ACURA MDX Owner on 11/04/2026Verified Service
Patrick, Tarron and team always take good care of me and my car. Their professional and positive approach to service are top tier!
by 2022 ACURA MDX A-SPEC Owner on 10/22/2026Verified Service
Service in the shop efficient and professional. Trying to setup an appointment on the website or by email or by text is not working, nobody gets back to you. By phone was fast.
by 2018 VOLKSWAGEN ATLAS SEL Owner on 10/21/2026Verified Service
Service was great as always! I dropped off my vehicle for an oil change, and the manager contacted once the service was complete. Excellent communication and customer service. Thank you!
by 2019 ACURA TLX TECHNOLOGY/A-SPEC Owner on 10/15/2026Verified Service
Service Consultant Charles Murrell superb customer service as always. My A1 service done within approximate timeframe. No issues. Everyone always friendly and polite.
1 - 20 of 1,621 results
Service Information
Don't miss your service!
Schedule or call your dealer for service appointment today to avoid costly repair cost.
2,026 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Karen Radley Acura Volkswagen specializes in these services, in addition to many others.
Auto Maintenance
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Karen Radley Acura Volkswagen specializes in these makes, in addition to many others.
What do verified customers think about Karen Radley Acura Volkswagen in Woodbridge, VA?
Verified customers who visit Karen Radley Acura Volkswagen in Woodbridge, VA rate this business 4.8 out of 5 stars, with 1,621 reviews. 2,026 customers favorited this location.
How can I contact Karen Radley Acura Volkswagen in Woodbridge, VA?
To reach the sales team at Karen Radley Acura Volkswagen in Woodbridge, VA, call (703) 550-0202. To reach the service department, call (703) 550-0202
How can I schedule a service appointment with Karen Radley Acura Volkswagen in Woodbridge, VA?
