by 2024 FORD BRONCO SPORT OUTER BANKS Owner on 08/19/2025Verified Service
Absolutely love their Quick service station. They do a great job of getting you in and out. Also like how they go over your service and give you awareness of everything going on with your vehicle. My only suggestion would be having a vending machine for coffee or water. Got a little thirsty while waiting. But other than that. They have great customer service.
by 2024 LINCOLN NAUTILUS PREMIERE Owner on 08/17/2025Verified Service
Justin and Rick did a thorough job with my vehicle, and went above and beyond taking care of several issues at one time. Stacy provided friendly and efficient service with transportation. The communication was frequent and they answered all of my questions without making me feel like I was annoying them. This is my 5th lease with Johnson Brothers and I would recommend them to anyone.
by 2021 FORD F150 SUPERCREW Owner on 08/12/2025Verified Service
I like the stress free environment that is offered while you're waiting on the service to be completed. The employees are always available to answer any of my questions about other services that are offered, or to just chat. They make the place run like a well oiled machine.
by 2020 FORD EXPLORER XLT Owner on 08/04/2025Verified Service
I had a great experience with the auto service department at Johnson Brothers Ford. Mr. Torres is very professional and took the time to clearly explain the services my vehicle needed. He also followed up with a thorough review of the work that was completed. I appreciate how he addressed all of my concerns and made sure everything was taken care of. Excellent customer service!
by Dan B. on 07/26/2025Verified Service
I was able to drop the vehicle off and the dealership gave me a ride home and picked me up when it was ready. The wait time would have been 2.5 hours. Perhaps the dealership could consider accepting appointments to reduce the wait time. In any case, I am satisfied and not inconvenienced.
by 2024 FORD EXPEDITION MAX LIMITED Owner on 07/15/2025Verified Service
Every time I come to this dealership I am told 1 price and go to pay and it's always more. Never able to get a loaner because I was told we didn't buy the expedition here, we bought it in Dallas. Guess all fords are not the same. Always missing something, example paid for an oil change, told I got an oil change, weeks later the app and the car tell me get an oil change. I just did it at the last service or did I? Call me to chat
by 2012 FORD MUSTANG Owner on 06/13/2025Verified Service
I really enjoy walking in and getting my vehicle's needs taken care of. There are no gimmicks and trying to upsell. You just provide manufacture recommendations based on the age of my vehicle. I like the email links you send out with my maintenance history. This is a valuable tool to help me track what I need next.
by Johnson Brothers Ford Lincoln on 06/19/2025
Thank you for your thoughtful review! We're so glad to hear that you appreciate our straightforward, no-gimmick approach and that the maintenance history emails have been helpful for you. Providing honest, manufacturer-recommended service is something we take pride in, and it's great to know that it's making a difference for you. We look forward to continuing to take care of your vehicle's needs!
by 2020 LINCOLN MKZ RESERVE Owner on 05/25/2025Verified Service
They were very friendly and courteous. I just don't like their policy of first come, first served. I asked for an appointment and was told they don't take appointments. You just have to come and wait your turn. I was there almost three hours, just sitting and waiting. I don't consider that good service.
by Johnson Brothers Ford Lincoln on 06/19/2025
Thank you for your honest feedback. We're glad to hear you found our team friendly and courteous, but we're sorry the wait and our first-come, first-served policy didn't meet your expectations. We understand how valuable your time is and will take your comments into consideration as we look for ways to improve the customer experience. We appreciate you sharing this with us.
by 2017 FORD EXPLORER LIMITED Owner on 05/23/2025Verified Service
Service Advisior didnt communicate what I would owe until service was already done. But I paid it and moved on. It was just the simple fact I asked him to let me cost and he didnt. I used my Ford Pass Rewards for the first time so I was expecting less of a balance. But the work I requested was done.
by Johnson Brothers Ford Lincoln on 06/19/2025
Thank you for sharing your experience. We're sorry for the lack of clear communication about the cost before the serviceit's important to us that you feel informed every step of the way. We appreciate you bringing this to our attention and will work on improving this with our team. We're glad the work you requested was completed and hope your next visit is smoother and more transparent.
by 2022 FORD F150 SUPERCREW Owner on 03/04/2025Verified Service
One of the issues was possible battery failure which is understandable since the vehicle is 3 years old, but i don't feel it should have taken 2 hours to diagnose the battery status which was then replaced. The staff were very friendly though during this waiting period.
by Johnson Brothers on 03/31/2025
Thank you for your feedback! We're glad to hear that our staff was friendly during your visit, and we appreciate your understanding regarding the potential battery issue. We apologize for the longer-than-expected diagnostic time and truly value your patience. We'll work on improving our efficiency to ensure a smoother experience in the future. Thanks for giving us 4 stars, and we hope to make your next visit even better!
by 2019 FORD EXPEDITION MAX LIMITED Owner on 02/03/2025Verified Service
Everything went as expected. Scott was prepared when I arrived and had everything I needed done on the repair order. He asked if there was anything since I set the appointment. There was not. I picked up my loaner and was on my way to my office. Scott texted me that my Expedition was ready that afternoon. Everything was ready to sign and I was in and out in just a few minutes.
by Johnson Brothers on 02/04/2025
Thank you for your detailed feedback! We're so glad to hear that everything went smoothly and that Scott was able to make your visit seamless. It's great that he was prepared and kept you updated throughout the process. We truly appreciate your trust in us at Johnson Brothers Ford, and we're happy we could get you back on the road quickly. If you ever need anything else, we're here to help!
by 2022 FORD EDGE SE Owner on 12/13/2024Verified Service
Quick oil change and tire rotation. They recommended some additional service for my next visit in a few months. Service advisor was efficient and friendly. I normally recommend Johnson Bros to my colleagues. Very satisfied and I'm a Ford Shareholder.
by Rosa, Marketing Manager on 12/23/2024
Hello, thank you so much for your amazing feedback. We appreciate your time and business. Thank you for the recommendations as well means a lot and definitely says a lot about our Quick Lane team. Happy Holidays to you and your family!
by 2021 FORD EXPEDITION LTD Owner on 12/10/2024Verified Service
I was very satisfied with the service I received. Service writer was prompt and professional, no wait time. The technician found a problem with one of the tires that could have lead to a failure on the road. The tire was promptly replaced from their inventory. First class operation !
by Rosa, Marketing Manager on 12/23/2024
Hello, thank you so much for your amazing feedback. We appreciate your time and business. Glad our team took good care of your vehicle needs. Thank you for your trust. Happy Holidays!
by 2020 LINCOLN AVIATOR RESERVE Owner on 11/09/2024Verified Service
Michael Eden is a great service advisor on recalls! He tasks the time to explain the reason for the recall and assures the recall item will be completed in a timely manner. Mike also informs the customer of the progress and makes sure the work is completed.
by Rick T. on 10/31/2024Verified Shopper
The Navigator we drove is just what we need, but we weren't ready to buy until we drove a Lexus LS 500 and a Lincoln Continental Black Label together. Still looking for the Lexus and Black Label to drive so that we can make a decision for purchase in a few months on a specific model. Thanks for the test drive of the Navigator, however. We haven't ruled that option out!
by Chance Snook, Sales Manager on 11/18/2024
Thanks for your time to do a review for us! Our preowned inventory changes daily. We do sell a lot of vehicles here and have many trades. Maybe we will have a Continental Black Label traded in soon, and you can drive that to compare. Maybe even the Lexus 500. Please stay in touch and let us know if there is anything else we can do to help. I appreciate your time!
Thank you! Chance Snook, Sales Manager, Johnson Brothers Ford
by Majors S. on 09/17/2025Verified Service
Customer service was smooth and hassle-free. Vehicle was returned same day with a thorough explanation of what was performed in the recall. Great place for service!
by 2019 VOLKSWAGEN JETTA SEL Owner on 09/10/2025Verified Service
Everybody was friendly and nice and they took good care of me, only thing was I was there for 3 1/2hrs but overall it was a good experience
by 2024 LINCOLN AVIATOR Owner on 09/10/2025Verified Service
Check engine light back on. Odor of gasoline in cab. Probably have to get it fixed in Georgetown where I live. They originally said I had to take it to which is much less convenient. J.L. Christiansen
by 2020 FORD EXPLORER ST Owner on 08/25/2025Verified Service
The Service Advisor was very friendly and was helpful. He explained what the issue was and what they were going to do with the repairs.
by 2021 FORD F150 SUPERCREW Owner on 08/25/2025Verified Service
The service dept is always top notch when I visit the dealership for my vehicle needs. My recent visit was due to a recall requiring a software upgrade to the rear view camera on my 2021 F-150.
1 - 20 of 790 results
Service Information
Don't miss your service!
Schedule or call your dealer for service appointment today to avoid costly repair cost.
4,005 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Johnson Brothers Ford specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Johnson Brothers Ford specializes in these makes, in addition to many others.
What do verified customers think about Johnson Brothers Ford in Temple, TX? Verified customers who visit Johnson Brothers Ford in Temple, TX rate this business 4.8 out of 5 stars, with 790 reviews. 4,005 customers favorited this location.How can I contact Johnson Brothers Ford in Temple, TX? To reach the sales team at Johnson Brothers Ford in Temple, TX, call (254) 527-5970. To reach the service department, call (254) 773-1746How can I schedule a service appointment with Johnson Brothers Ford in Temple, TX? You can schedule a service appointment at Johnson Brothers Ford in Temple, TX through CARFAX.Does Johnson Brothers Ford in Temple, TX have a service center? Yes, Johnson Brothers Ford in Temple, TX does have a service center. You can contact the service department at (254) 773-1746.
