Jim Shorkey Cadillac

4.5
Car Sales: (470) 290-4817Service: (855) 410-4016
Sales Closed until 9:00 AM on Monday
Service Closed until 8:00 AM on Monday
2355 Browns Bridge Rd Gainesville, GA 30504
Website

Jim Shorkey Cadillac

4.5
Sales Closed until 9:00 AM on Monday
Service Closed until 8:00 AM on Monday
Website

4 New and Used Vehicles for Sale at Jim Shorkey Cadillac

Every used car comes with a FREE CARFAX Report
Sort by: CARFAX Best Match
1 - 4 of 4 results
2021 Cadillac XT4 Premium Luxury
Cadillac Certified Pre-Owned
Used 2021 Cadillac XT4 Premium Luxury
$24,997 | 33,535 miles
great value
$2,023 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
12 Service History Records
2023 Cadillac CT5 Premium Luxury
Cadillac Certified Pre-Owned
Used 2023 Cadillac CT5 Premium Luxury
$27,887 | 50,905 miles
great value
$5,123 below CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Rental Use
Rental Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
10 Service History Records
2023 Cadillac XT6 Premium Luxury
Cadillac Certified Pre-Owned
Used 2023 Cadillac XT6 Premium Luxury
$43,960 | 21,640 miles
good value
$1,330 below CARFAX Value
Accident/Minor Damage
Accident/Minor Damage
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
4 Service History Records
2022 Cadillac XT4 Sport
Cadillac Certified Pre-Owned
Used 2022 Cadillac XT4 Sport
$30,997 | 27,732 miles
fair value
$47 above CARFAX Value
No Accident or Damage Reported
No Accident or Damage Reported
Personal Use
Personal Use
CARFAX 1-Owner
CARFAX 1-Owner
Service History
4 Service History Records

Ratings & Reviews

Overall Rating
4.5
187 Verified Reviews
5 Star
82%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
8%
Sort by: Most Helpful
Read reviews that mention
by 2019 CADILLAC XT5 LUXURY Owner on 02/25/2025Verified Service
This was my first time to this dealership. They were great. The service advisor, Shannon was excellent. He was friendly, knowledgeable, and very professional. The work was done very well and quickly. This will be the dealership that I will use from now on.
by 2016 CADILLAC XTS LUXURY Owner on 02/03/2025Verified Service
From initial arrival to final departure the people I delt with and the service they provided was excellent. I especially liked the fact that a mechanic took the time to drive my car, with me, to better understand the problem I was experiencing. My only issue was the fact that the cost of repair was far higher than expected even for a dealer.
by 2023 CADILLAC ESCALADE V ESV SPORT Owner on 10/09/2024Verified Service
The service department here is excellent, Lloyd and Shannon are the only reason I have to use these guys. I wish their sales department was half as good as that awesome team. It's unfortunate. The great location and service department is all they have.
by 2018 MAZDA CX-5 GRAND TOURING Owner on 09/28/2024Verified Service
Jim Shorkey Cadillac Mazda has provided the best service I've ever received from a car dealership. They are thoughtful, thorough, efficient, genuinely caring and friendly. Shannon in the service department always goes above and beyond to make my experience a great one. Their waiting room and shuttle service is unparalleled. I cannot recommend them highly enough!
by 2021 CADILLAC CT5 PREMIUM LUXURY Owner on 04/30/2025Verified Service
Everything about this experience was superior. Friendly, professional staff provide prompt action and the job is done right the first time.
by 2023 CADILLAC CT5 LUXURY Owner on 04/21/2025Verified Service
My service advisor Shannon was excellent and very polite. They checked out my CT5and found was the problem but not repair it because apparently the part is on backorder.
by 2012 CADILLAC SRX PERFORMANCE COLLECT Owner on 03/06/2025Verified Service
The process was easy and seamless. I wish a little more information would've been given about my car and what was being done and how it'll be better, but it seems like everything went correctly.
by 2020 CADILLAC XT6 PLATINUM PREMIUM LUXU Owner on 12/15/2024Verified Service
Service team...courteous, efficient, knowledgeable....mechanics resolved the problems in a very short time...and I was on the way home before the warranty paperwork was done. Happy with my Cadillac XT6 and pleased with Shorkey Cadillac service....
by 2021 MAZDA CX-30 PREMIUM Owner on 11/08/2024Verified Service
Excellent, professional service. Oil change and tire rotation in less than 45 minutes. Well exceeded my expectations. Great job guys!
by Bruce W. on 04/21/2024Verified Shopper
The sales manager was very personable and got back to me quickly. I am thinking about trading before the fall, so I was impressed with his response. When the time is right, I will make an appointment and go by Shorkey Cadillac in Gainesville to see if I can trade with them. Charles B. Watterson, Rome, GA 30161
by 2016 CADILLAC SRX LUXURY COLLECTION Owner on 04/05/2024Verified Service
The completed repair was $250 less than the quoted price! Extremely happy about that! Was disappointed that it didn't get washed and vacuumed like the previous dealership always did for me. Overall, they were friendly, completed when they said they would and saved me $250. Very satisfied!
by 2013 CADILLAC SRX LUXURY COLLECTION Owner on 02/23/2024Verified Service
Excellent service. Because I'm not allowed to drive any longer, when I grocery shop and go to the Doctor my family always drives my vehicle. It has very few miles in a year since everything is close to my house. My serviceman didn't perform any services that wasn't necessary during my visit. Thanks to your trusting employees for taking care of me. Have a great day. Thank you Sandy Copelan
by 2020 MAZDA CX-9 TOURING Owner on 12/31/2023Verified Service
I called at the last minute ute to get an appointment. The service department was able to get me in right away. When I brought my car in, I was told it would be 1-1 1/2 hrs. There were 2 cars in front of me. I was offered a loaner car but I decided to wait. It only took about 30 to 45 minutes before my car was ready. I am very pleased with the service department.
by 2019 CADILLAC XTS LUXURY Owner on 11/10/2023Verified Service
Went in for oil change and fuel injector cleaning. Discovered a wheel bearing that was bad and replaced it as well. They knew I was about to travel for Thanksgiving and made sure the vehicle was safe for the 1000 trip. Shannon Moore makes sure his customers are well taken care of!
by 2022 MAZDA CX-5 PREMIUM PLUS Owner on 10/31/2023Verified Service
My experience has always been great at Jim Shorkey's Mazda. This time they had added a strong air freshener of some sort that was really overpowering. I could barely stay inside. Customers with asthma or other COPD disorders could be seriously triggered into a difficult situation. There are much gentler ways to clean the air. Perhaps invest in an air purifier?
by 2013 CADILLAC SRX LUXURY COLLECTION Owner on 06/30/2023Verified Service
Service Department was great! Everyone of the employees was friendly and cheerful. Employees serviced my car on time, were professional and knowledgeable. I do have a CD stuck in the CD player that employees were unable to fix. Overall, I would not use any other service department.
by 2020 CADILLAC XT4 PREMIUM LUXURY Owner on 03/17/2023Verified Service
Very pleasant service techs and my loaner was nice. I am thankful the new owners are as nice to work with as I was used to with the previous ones. The service is one of the main reasons I am a return Cadillac buyer. So glad to see Shorkey is not disappointing so far.
by 2020 CADILLAC XT5 PREMIUM LUXURY Shopper on 02/10/2023Verified Purchase
Cadillac storefront, that quickly degrades to Mazda experience. Having purchased 15 or so vehicles thusfar, this transaction was one of the poorest encounters ever. On top of the inability to prepare the sales documents as promised, they delivered the car w/ a known recall from the manufacturer. We had discussed this recall needed to be remedied before delivery.
by 2018 CADILLAC XT5 PREMIUM LUXURY Owner on 11/22/2022Verified Service
New owner, same shenanigans Ive been dealing with an issue with my sunroof since January of this year. They kept giving me excuses why they couldnt work on it like telling me they couldnt get the parts and a loaner vehicle for me to leave the car. They kept pushing me off and waited until I got over my mileage on my warranty and now they say theres nothing they can do. The service manager was a smart Alec about the issue.
by 2021 CHEVROLET TRAILBLAZER LT Owner on 04/29/2025Verified Service
Everything was great. Enjoyed the hot chocolate.
1 - 20 of 187 results

Service Information

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Schedule or call your dealer for service appointment today to avoid costly repair cost.

311 Customer Favorites

Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!

Top Services Performed

Based on CARFAX Service History, Jim Shorkey Cadillac specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Engine Service & Repair
  • Full Service Auto Repair
  • Mechanical Repair
  • Oil Change
  • Safety Inspection
  • Tire Rotation
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Jim Shorkey Cadillac specializes in these makes, in addition to many others.

  • Cadillac Services
    Cadillac
  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • Mazda Services
    Mazda
  • Toyota Services
    Toyota

Shop Amenities

  • Courtesy Shuttle
  • Free Wi-Fi
  • Mobile Charging Station
  • Snacks

About Us

Get In Touch
Sales Information
New Car Sales: (470) 290-4817
Used Car Sales: (470) 290-4817
Today: Closed until 9:00 AM on Monday
Sunday
Closed
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM
2355 Browns Bridge Rd Gainesville, GA 30504
Service Information
Service: (855) 410-4016
Today: Closed until 8:00 AM on Monday
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM
2355 Browns Bridge Rd Gainesville, GA 30504

Frequently Asked Questions

What do verified customers think about Jim Shorkey Cadillac in Gainesville, GA? Verified customers who visit Jim Shorkey Cadillac in Gainesville, GA rate this business 4.5 out of 5 stars, with 187 reviews. 311 customers favorited this location.
How can I contact Jim Shorkey Cadillac in Gainesville, GA? To reach the sales team at Jim Shorkey Cadillac in Gainesville, GA, call (470) 290-4817. To reach the service department, call (855) 410-4016
How can I schedule a service appointment with Jim Shorkey Cadillac in Gainesville, GA? You can schedule a service appointment at Jim Shorkey Cadillac in Gainesville, GA through CARFAX.
What are the shop amenities offered by Jim Shorkey Cadillac in Gainesville, GA? Jim Shorkey Cadillac in Gainesville, GA offers the following amenities: Courtesy Shuttle, Free Wi-Fi, Mobile Charging Station and Snacks.
Does Jim Shorkey Cadillac in Gainesville, GA have a service center? Yes, Jim Shorkey Cadillac in Gainesville, GA does have a service center. You can contact the service department at (855) 410-4016.