by 2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 05/26/2025Verified Service
They kept me informed of the progress.
by Jerry's Toyota on 05/27/2025
We appreciate your review of our Service Department!
by P215579 1. on 05/26/2025Verified Service
I did not like waiting two and a half hours for a oil change especially when I have an appointment
by Jerry's Toyota on 05/27/2025
Your insight is important to us, and we appreciate your feedback.
by 2012 TOYOTA SIENNA XLE/LIMITED Owner on 05/25/2025Verified Service
Overall service was good but it is way pricy
by Jerry's Toyota on 05/27/2025
Thank you for leaving us a review of your experience.
by 2023 TOYOTA TACOMA DOUBLE CAB/SR/SR5/ Owner on 05/25/2025Verified Service
Great people working together
by Jerry's Toyota on 05/27/2025
Thank you for reviewing Jerry's so positively! We look forward to having you back.
by 2024 TOYOTA COROLLA LE Owner on 05/23/2025Verified Service
Took half the day to do tire rotation was not informed about other work
by Jerry's Toyota on 05/23/2025
Thank you for your constructive criticism, your review has been brought to the attention of management.
by 2020 TOYOTA CAMRY SE/SE NIGHT SHADE Owner on 05/23/2025Verified Service
Advisors are too busy talking with each other and not assisting the customers.
by Jerry's Toyota on 05/23/2025
This review has been brought to the attention of management, thank you for sharing your experience.
by 2018 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 05/23/2025Verified Service
The two hour wait time was reasonable. Wait time has improved.
by Jerry's Toyota on 05/23/2025
We appreciate your detailed account of your visit to our service department!
by 2015 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 05/21/2025Verified Service
Staff are professional, courteous and knowledgeable.
by Jerry's Toyota on 05/22/2025
Thank you for your positive words about our staff! We are so happy to hear about your experience at our service department.
by 2019 NISSAN ROGUE S/SL/SV Owner on 05/20/2025Verified Service
I didn't know who was the service manager but nothing was organize i simply was there to get my lojack """ active but later to find out it was never installed. When the person call to set the appointment up shes insure me that it would've take long let just say that was a lie. My appointment was for 3 I didn't get outta there almost 6 when I was told my truck was ready I was expecting my truck to be at the door where I drop it off no it was on top of the hill which I was confused I asked maybe 3 ppl I that works there where's my truck they all look at me with the same expression I say all this to say do better this was my 1st service after purchase my vehicle on Friday
by Jerry's Toyota on 05/21/2025
I'm sorry to see your visit warranted this review. Please email our general manager at MattB@JerrysAutoGroup.com if you would like to discuss your experience further.
by 2019 TOYOTA RAV4 XLE PREMIUM Owner on 05/20/2025Verified Service
Service agent was very professional (oz)
by Jerry's Toyota on 05/20/2025
Thank you for reviewing Jerry's so positively! We look forward to having you back.
by 2022 TOYOTA TUNDRA CREWMAX SR5 Owner on 05/19/2025Verified Service
Quick efficient visit, helpful staff
by Jerry's Toyota on 05/27/2025
What a wonderful review of our service department. Thank you for leaving it.
by 2024 TOYOTA COROLLA SE/NIGHT SHADE Owner on 05/19/2025Verified Service
Issues checking vehicle in. No window sticker placed on way out
by Jerry's Toyota on 05/27/2025
Thank you for taking the time to comment on your visit, we will strive harder next time!
by 2021 TOYOTA RAV4 LE Owner on 05/19/2025Verified Service
It took most of the day to get an alignment and tire rotation done.
by Jerry's Toyota on 05/19/2025
Thank you for taking the time to comment on your visit, we will strive harder next time!
by Keraoj@verizon N. on 05/18/2025Verified Service
Lack of communication on the progress and the checkout process
by Jerry's Toyota on 05/19/2025
Thank you for your constructive criticism.
by 2019 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 05/18/2025Verified Service
I haven't know problems with this dealership or the service advisor .
by Jerry's Toyota on 05/19/2025
We appreciate your review of our Service Department!
by 2019 TOYOTA CAMRY HYBRID/LE/XLE/SE Owner on 05/15/2025Verified Service
Bad experience Was not one of the best experiences I've ever had at a dealership
by Jerry's Toyota on 05/16/2025
We are sorry to see your experience earned us this rating. Your review has been brought to the notice of management.
by 2017 TOYOTA HIGHLANDER LE Owner on 05/15/2025Verified Service
Everything was perfect. No surprises.
by Jerry's Toyota on 05/16/2025
We appreciate your review of our Service Department!
by Devanzoj@gmail C. on 05/15/2025Verified Service
Service check in was great. Service and Technicians were great . Vehicle was ready when expected.
by Jerry's Toyota on 05/15/2025
Thank you for reviewing Jerry's so positively! We look forward to having you back.
by 2018 TOYOTA HIGHLANDER LIMITED/LTD PL Owner on 05/14/2025Verified Service
Service manager Yolanda is great. It took awhile to fix a brake issue but she got it done.
by Jerry's Toyota on 05/15/2025
You had a lot of options when it came to servicing your vehicle, thank you for choosing Jerry's!
by 2022 TOYOTA TACOMA ACCESS CAB/SR/SR5 Owner on 05/13/2025Verified Service
Great DealershipFriendly Service Dept
by Jerry's Toyota on 05/13/2025
We appreciate your review of our Service Department!
