Jerry & Walts Complete Auto Care

5.0
Service: (541) 344-3265
Service Open until 5:00 PM
107 Van Buren St Eugene, OR 97402
Website

Jerry & Walts Complete Auto Care

5.0
Service Open until 5:00 PM
Website

Ratings & Reviews

Overall Rating
5.0
28 Verified Reviews
5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%
Sort by: Most Helpful
Read reviews that mention
by Susansandy S. on 07/04/2025Verified Service
This is the most comprehensive oil change and inspection we have ever had. We have used this shop for over 20 years and have referred friends and family over the years. They never disappoint. Trust is important and we can honestly say that they have earned our trust.
by 2022 TOYOTA TACOMA ACCESS CAB/SR/SR5/ Owner on 10/19/2024Verified Service
I'm one that keeps my vehicle's 20 plus years and want them to preform just as well on the 20th year as the first. Jerry and Walts do what they say they will plus give positive suggestions for continued maintenance. I just got home from a long road trip and they noticed the tires needed rotation. Something I had missed. Just keep our vehicle's going forward, backward, and around in circles safely. Jerry and Walts will.
by 2018 NISSAN ROGUE S/SL/SV Owner on 08/08/2025Verified Service
Great shop. Always willing to listen to my concerns and make recommendations. No pressure. Car has been running without issues and I'm a happy driver!
by 2015 CHEVROLET K1500 SUBURBAN LT Owner on 06/21/2025Verified Service
Loved the transparency and the price was vert reasonable ! They got the job done on time.! Absolutely a 10 experience !
by 2015 CHEVROLET K1500 SUBURBAN LT Owner on 06/05/2025Verified Service
Just getting started but love their transparency and seeing they do what they say they will! Seems like a great group of guys
by 2020 HYUNDAI SANTA FE LIMITED/ULTIMATE Owner on 12/29/2024Verified Service
All people I was involved with during this service were very personable/helpful/knowledgeable. Appreciated the Senior discount I was offered.
by 2022 TOYOTA TACOMA ACCESS CAB/SR/SR5/ Owner on 09/25/2024Verified Service
This is one of those shops where trust is expected. They do what they say they will and very well. Going elsewhere isn't an option any longer.
by Susansandy S. on 07/23/2022Verified Service
We really appreciate the attention to detail that our vehicles receive at this shop. We have been customers of this business for 20 years and have never been disappointed. Their staff cares about you and your cars and trucks. Cant say enough good things about them all. Especially the owner Derrick. Thanks Jerry and Walts!! Sandy
by Patty P. on 02/09/2020Verified Service
Great service on my car combined with great customer service for me makes for a perfect 5 star rating. Shelly, thank you for the recall information that I knew nothing about and for keeping me informed all along the way while my car was in the shop. I recommend this shop to everyone!
by 2013 CHEVROLET SILVERADO C1500 LS Owner on 10/26/2018Verified Service
BEST SERVICE EVER! J&W's know their stuff. As a woman who knows cars, I was impressed with Brenda, part of the front end staff, and her knowledge of vehicle repairs and her spot-on estimate of how long the repairs would take. The mechanics are also some of the nicest and knowledgeable mechanics I've ever met. This shop is woman friendly and is the best I've ever experienced! And I've experienced A LOT of unfriendly-to-women shops.
by 2023 MINI COOPER S COUNTRYMAN ALL4 Owner on 01/30/2025Verified Service
courteous, knowledgeable, great service! I'll be going back for my next service needs!
by 1995 JEEP CHEROKEE SE Owner on 04/04/2024Verified Service
Great and honest auto care shop! Never felt like they were selling me on un-needed services and they gave detailed notes on anything to keep an eye on.
by 2012 INFINITI M37 X Owner on 09/30/2023Verified Service
Great experience. Just moved to the area and tried them after reading good reviews. Will definitely be my new go-to shop for my Infiniti.
by 2013 CHEVROLET SILVERADO C1500 LS Owner on 06/22/2023Verified Service
As always, Jerry & Walts has done another great job on routine maintenance for my Silverado. I highly recommend them.
by 2005 SUBARU LEGACY 2.5I Owner on 11/07/2022Verified Service
They were very courteous and professional, and gave me advice about an unrelated problem. I will definitely return and will promote their business as well.
by 2005 MERCEDES-BENZ E320 Owner on 07/28/2021Verified Service
Great service and all work done in a timely manner was done correctly will stick with Jerry and walts
by 2005 BMW X3 3.0I Owner on 09/18/2020Verified Service
Very accommodating personal service. They are keeping my favorite dinosaur of a vehicle running at seemingly great expense
by 2013 CHEVROLET SILVERADO C1500 LS Owner on 06/25/2019Verified Service
Good service as always! I took advantage of a $25 off promotion for a routine oil change. It's always nice to catch their specials.
by 2013 CHEVROLET SILVERADO C1500 LS Owner on 05/04/2019Verified Service
Great Service as always. The Transmission went out and Jerry & Walts made the replacement process painless and prompt. Im very happy with them.
by 2008 CHEVROLET SILVERADO K3500 Owner on 09/13/2024Verified Service
Good communication and updates regularly. Will use again in the future!
1 - 20 of 28 results

Service Information

Top Services Performed

Based on CARFAX Service History, Jerry & Walts Complete Auto Care specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Safety Inspection
  • Steering & Suspension
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Jerry & Walts Complete Auto Care specializes in these makes, in addition to many others.

  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • Honda Services
    Honda
  • Subaru Services
    Subaru
  • Toyota Services
    Toyota

Shop Amenities

  • Courtesy Shuttle
  • Free Wi-Fi
  • Quiet Room

About Us

At Jerry & Walt’s Complete Auto Care, we’ve proudly served the Eugene community since 1939 with dependable, full-service automotive repair and maintenance. As a family-owned and operated shop, we put people first—caring for our customers like neighbo...

Get In Touch
Service Information
Service: (541) 344-3265
Today: Open until 5:00 PM
Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed
107 Van Buren St Eugene, OR 97402

Frequently Asked Questions

What do verified customers think about Jerry & Walts Complete Auto Care in Eugene, OR? Verified customers who visit Jerry & Walts Complete Auto Care in Eugene, OR rate this business 5 out of 5 stars, with 28 reviews. 14 customers favorited this location.
How can I contact Jerry & Walts Complete Auto Care in Eugene, OR? To reach the service department at Jerry & Walts Complete Auto Care in Eugene, OR, call (541) 344-3265
How can I schedule a service appointment with Jerry & Walts Complete Auto Care in Eugene, OR? You can schedule a service appointment at Jerry & Walts Complete Auto Care in Eugene, OR through CARFAX.
What are the shop amenities offered by Jerry & Walts Complete Auto Care in Eugene, OR? Jerry & Walts Complete Auto Care in Eugene, OR offers the following amenities: Courtesy Shuttle, Free Wi-Fi and Quiet Room.