Jerry Durant Chevrolet Buick GMC

4.6
Car Sales: (817) 279-8700Service: (817) 279-8700

Ratings & Reviews

Overall Rating
4.6
69 Verified Reviews
5 Star
80%
4 Star
10%
3 Star
3%
2 Star
1%
1 Star
6%
Sort by: Most Helpful
Read reviews that mention
by 2024 CHEVROLET SILVERADO K1500 LT Owner on 05/07/2026Verified Service
Not recommended. Service writers fail to listen to customers and lack transparency in communication. Despite being told my vehicle would be ready within a week, it took two weeks. Additionally, rental options are not provided. They also charge for services that are covered under warranty. Avoid purchasing a Chevrolet or dealing with Jerry Durant Chevrolet Buick GMC of Granbury.
by 2024 CADILLAC ESCALADE SPORT PLATINUM Owner on 04/06/2026Verified Service
Excellent customer service and very professional exactly what I needed when getting my vehicle taken care of.
by 2018 CHEVROLET SILVERADO K1500 LT Owner on 01/20/2026Verified Service
Smoothest, most satisfying service experience I've ever had. It was a flawless evolution, great communication, and quick. Highly recommend Jerry Durant Chevrolet.
by 2019 BUICK ENCLAVE ESSENCE Owner on 01/10/2026Verified Service
No problem! Service man was great, mechanic answered all the questions. Will return. Do not like your 3 pc charge on credit cards.
by 2014 CADILLAC ESCALADE PLATINUM Owner on 10/25/2025Verified Service
Nicole, Paublo, and Kent are great and so was Lisa. Hire her back! I requested Mobile One but the tech put in the drum oil. I asked him if the drum now had MO and he said Oh, you wanted Mobile One. Yes, he drained it and refilled. All good now.
by 2020 CADILLAC XT5 PREMIUM LUXURY Owner on 10/20/2025Verified Service
Went in with check engine light on. They promptly replaced battery & completed oil & filter change in less than 90 minutes. Very happy with service on my XT5 at Jerry Durant Chevrolet.
by 2015 CHEVROLET SILVERADO K2500HD LTZ Owner on 09/26/2025Verified Service
They fixed it, but the 2 week wait wasn't fun. Also finding out that the VERY expensive extended warranty only covered half the cost of replacing an NOx sensor on the DEF system was less than fun.
by 2025 GMC SIERRA K2500 DENALI Owner on 07/13/2025Verified Service
Always well taken care of here. Would have preferred that the service advisor introduce himself especially since he asked for a positive review!
by 2015 CHEVROLET TAHOE LTZ Owner on 07/09/2025Verified Service
The personnel and services were courteous and professional. I would recommend Jerry's service department to anyone needing their auto serviced.
by 2021 CHEVROLET TAHOE C1500 PREMIER Owner on 05/05/2026Verified Service
Got us in quick and took care of the problem for a reasonable price!
by 2023 CHEVROLET CORVETTE STINGRAY 3LT Owner on 04/27/2026Verified Service
It was there a week and didn't fix it
by 2017 CHEVROLET CAMARO SS Owner on 03/25/2026Verified Service
Nicole and Tech are Super Duper! Kent is ok too!
by 2019 CHEVROLET TRAVERSE LT Owner on 03/20/2026Verified Service
Good communication with the service rep.
by 2019 GMC TERRAIN SLE Owner on 03/18/2026Verified Service
The person who did the service was very good at her job. I am very satisfied.
by 2021 GMC YUKON XL C1500 SLT Owner on 03/16/2026Verified Service
The service was timely and the team were nice and professional.
by 2025 GMC SIERRA K1500 DENALI Owner on 02/27/2026Verified Service
The tech and the car loaner personnel were very nice and efficient
by 2021 GMC SIERRA C1500 SLT Owner on 01/24/2026Verified Service
Vehicle taken in for service at appointment time and completed 30 minutes later!! All good.
by 2017 BUICK ENCLAVE Owner on 01/18/2026Verified Service
Service writer would not answer or return calls.
by 2024 CHEVROLET SILVERADO K1500 HIGH CTRY Owner on 12/25/2025Verified Service
No problem except GM putting a defective motor in my truck.
by 2025 GMC SIERRA K3500 DENALI Owner on 12/17/2025Verified Service
Making an appointment was easy. Service was done quickly.
1 - 20 of 69 results

Service Information

8 Customer Favorites

Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!

Top Services Performed

Based on CARFAX Service History, Jerry Durant Chevrolet Buick GMC specializes in these services, in addition to many others.

  • Oil Change
  • Tire Rotation

Top Makes Serviced

Based on CARFAX Service History, Jerry Durant Chevrolet Buick GMC specializes in these makes, in addition to many others.

  • Buick Services
    Buick
  • Cadillac Services
    Cadillac
  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • GMC Services
    GMC

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Frequently Asked Questions

What do verified customers think about Jerry Durant Chevrolet Buick GMC in Granbury, TX?
Verified customers who visit Jerry Durant Chevrolet Buick GMC in Granbury, TX rate this business 4.6 out of 5 stars, with 69 reviews. 8 customers favorited this location.
How can I contact Jerry Durant Chevrolet Buick GMC in Granbury, TX?
To reach the sales team at Jerry Durant Chevrolet Buick GMC in Granbury, TX, call (817) 279-8700. To reach the service department, call (817) 279-8700
Does Jerry Durant Chevrolet Buick GMC in Granbury, TX have a service center?
Yes, Jerry Durant Chevrolet Buick GMC in Granbury, TX does have a service center. You can contact the service department at (817) 279-8700.