by 2017 CHEVROLET CRUZE LT Owner on 10/17/2021Verified Service
The service is poor. They take to much time for provide you the service that you need.
by 2017 CADILLAC XT5 LUXURY Owner on 09/12/2021Verified Service
They changed the oil, rotated the tires and washed my car.
by Jeff Schmitt Cadillac on 09/13/2021
Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit! Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2019 CADILLAC XT4 SPORT Owner on 09/06/2021Verified Service
Great service. Great people. Best dealer in Dayton
by Jeff Schmitt Cadillac on 09/07/2021
Hi there, thank you so much for your positive comments about Jeff Schmitt Cadillac! Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2020 CADILLAC XT6 PLT LUX/PREM LUX Owner on 09/03/2021Verified Service
tell people about this service...it was an oil change, how hard can it be?
by Jeff Schmitt Cadillac on 09/06/2021
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2014 CADILLAC SRX LUXURY COLLECTION Owner on 08/30/2021Verified Service
Almost without fail (and I say "almost" because the experience was positive a couple of times), the car is returned to me with dark black grease everywhere. This time on the front hood, door handles, door jams, inside door panels, dash panels, interior and exterior b pillar, speaker grille. How a mechanic gets that filthy by 9:30 am I am not sure. Why they can't have a clean person reset the oil life indicator and check for the mess I do not know. What I do know is that I will not buy another Cadillac to replace this car at $65 or $70K to be abused by the dealership during routine maintenance.
by Jeff Schmitt Cadillac on 09/02/2021
Thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please contact me at your earliest convenience.I hope to hear from you soon,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com 937-879-1918
by 2019 NISSAN TITAN SV/SL/PRO-4X/PLAT Owner on 08/26/2021Verified Service
Sent back to have the issues fixed from the first go round and they did fix the truck bed rail yet still charged the insurance company again for parts even though they broke the first time. Fixed the fuel filler door but didnt screw the gas cap back on. Also there is still dirt in the paint they never fixed. I wouldnt expect this from a Jeff Schmitt company especially their luxury car company. Very disappointed with my service and feel like there are some ethical issues with charging the insurance company with something they broke initially.
by Jeff Schmitt Cadillac on 08/30/2021
Hello, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please contact me at your earliest convenience. I hope to hear from you soon.Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com 937-879-1918
by 2017 CADILLAC XT5 PLATINUM Owner on 08/07/2021Verified Service
Professional, nice, and willing to help!
by Jeff Schmitt Cadillac on 08/18/2021
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by Rick H. on 08/06/2021Verified Service
Another great experience at Schmitt's.
by Jeff Schmitt Cadillac on 08/18/2021
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this feedback. We hope that you have a great day.
by 2020 CHEVROLET EQUINOX LT Owner on 08/02/2021Verified Service
Excellent and professional service!!! HIGHLY recommended to all!!!
by Jeff Schmitt Cadillac on 08/03/2021
Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day! Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2013 CADILLAC SRX PREMIUM COLLECTION Owner on 07/31/2021Verified Service
The Service Advisor was up front with every thing that need to be done!
by Jeff Schmitt Cadillac on 08/02/2021
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2020 CADILLAC XT6 PREMIUM LUXURY Owner on 07/23/2021Verified Service
Great Service, nice workers.
by Jeff Schmitt Cadillac on 07/24/2021
Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jeff Schmitt Cadillac!Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2018 MAZDA CX-9 TOURING Owner on 07/04/2021Verified Service
Jeff Schmitt Cadillac was fantastic. I will definitely be a returning customer.
by Jeff Schmitt Cadillac on 07/05/2021
Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Jeff Schmitt Cadillac Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2010 CADILLAC SRX LUXURY COLLECTION Owner on 06/29/2021Verified Service
Everyone was polite and nice. I will keep bringing my car back hete
by Jeff Schmitt Cadillac on 07/12/2021
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2014 CADILLAC XTS PREMIUM Owner on 06/26/2021Verified Service
Very good people, Fast service, so fast I did not get to finish my coffee.
by Jeff Schmitt Cadillac on 06/26/2021
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by Rick B. on 06/23/2021Verified Service
I traded the Buick in on a Cadillac
by Jeff Schmitt Cadillac on 06/24/2021
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Take care! Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2008 CADILLAC ESCALADE LUXURY Owner on 06/14/2021Verified Service
They did a great job for me.
by Jeff Schmitt Cadillac on 06/15/2021
Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2020 CADILLAC XT4 PREMIUM LUXURY Owner on 06/11/2021Verified Service
My service was great and Im back on the road.
by Jeff Schmitt Cadillac on 06/14/2021
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2017 CADILLAC XT5 LUXURY Owner on 06/10/2021Verified Service
Do not choose to go in depth about it. An oil change is an oil change.
by Jeff Schmitt Cadillac on 06/11/2021
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Jeff Schmitt Cadillac and we hope to see you again. Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by 2017 CADILLAC ESCALADE PREMIUM LUXURY Owner on 06/09/2021Verified Service
Was satisfied with the service provided.
by Jeff Schmitt Cadillac on 06/10/2021
Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon! Thank you!!Ashli KitchenExecutive AssistantJeff Schmitt Auto Group937-879-1918
by Jeff W. on 06/06/2021Verified Service
Charge me more than a $1000 in diagnostic fees 0 rating for me
by Jeff Schmitt Cadillac on 06/08/2021
Hi, we regret to hear that you had this experience with us. Please contact me at your earliest convenience. I hope to hear from you soon, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com 937-879-1918 .
