by 2014 NISSAN ALTIMA 2.5/S/SV/SL Owner on 02/18/2026Verified Service
everything was explained in detail as far as when my car be ready and was told the chances of what the odds were for the type of service i was getting before my vehicle was worked on so i had a choice of getting if fixed are not and also the owner took me for a test drive to make sure i was please with my service
by 2018 HYUNDAI ELANTRA SEL/VALUE/LIMITED Owner on 03/18/2026Verified Service
I was very satisfied with the service I received. They took care of my issue in a timely manner and were very professional. I will definitely recommend
by 2012 DODGE AVENGER SXT Owner on 03/14/2026Verified Service
I loved the way Mel was concerned for my safety first. It wasn't about getting over or money he really was concerned and I appreciate that . Mel i will be sending everyone your way.
by 2024 GMC CANYON AT4 Owner on 11/24/2025Verified Service
Jay's Auto is the best. Friendly and honest family-owned business. This is why Mel has been my mechanic for years.
by 1998 BMW 528I Owner on 10/30/2025Verified Service
It's not easy keeping a 28 year old BMW on the road, but Jay's Auto has been keeping my Baby running like a top for over 10 years - for all our vehicles. No need to bother with anyone else!
by 1998 BMW 528I Owner on 10/16/2025Verified Service
My latest service with Jay's Auto was just as great as we have continued to enjoy with all our vehicles over 10 years with the only shop we can truly trust!
by 2001 NISSAN PATHFINDER LE/SE/XE Owner on 09/01/2025Verified Service
Mel of Jay's Auto is the best car repair experience anyone could hope for. Honor, integrity and joy is what you get with Jay's Auto.
by 2018 FORD TRANSIT T-350 Owner on 07/31/2025Verified Service
Mel at Jay's auto is outstanding. I would recommend Mel to anyone! He is knowledgeable and honest which is invaluable.
by 2011 BMW 335XI Owner on 09/04/2024Verified Service
Here's an edited version of your review:
"Amazing experience! I've never had a shop perform such a thorough inspection on my vehicle. Mil', the shop manager/owner provided honest advice about the condition of the car and offered valuable recommendations. I highly recommend their service!"
by 1998 BMW 528I Owner on 07/06/2023Verified Service
There is NO better place to go for your car servicing needs than Jay's Auto!
My Wife and I have EXCLUSIVELY used Jay's Auto for our 3 vehicles for about 7 years now. Our vehicles' ages are 9, 22 and 25 years old - and they all continue to run BEAUTIFULLY thanks to Jay's!
by 1998 BMW 528I Owner on 08/21/2021Verified Service
When you have a car that you love pushing 24 years old and 302,500 miles, you need a shop and personnel that you can trust to keep your 'baby' alive. Jay's Auto Service has been EXACTLY that for me and my Wife for the past 6 years for ALL our vehicles! Integrity and honor is what we feel whenever we bring our vehicles to Jay's Auto - and you will too! (Frankly, how many auto repair places can YOU say that about!)
by 1998 BMW 528I Owner on 10/20/2019Verified Service
Jay's Auto is a hidden gem of a repair shop, with wonderful Mel at the helm. ALWAYS seeking to maximize customer value over short-term profits! This is a true building-the-business enterprise, as opposed to those who try to milk-you-while-they-got-you from so many others! You want honest work with absolutely no gouging - go to them first!
by 2003 TOYOTA SEQUOIA SR5 Owner on 09/12/2019Verified Service
Mel quoted me a price and gave me a date when I could bring my vehicle in for the work. The work was done on time and at the price quoted. My vehicle runs as good as new, passed MD emissions and I will keep taking my vehicles to Jay's Auto Service. Honest, fair, and competent. I couldn't ask for anything more from any professional.
by 2012 NISSAN VERSA S/SL Owner on 11/10/2018Verified Service
The team at Jay's are so friendly and knowledgeable. I've never have to go back to address the same car problem, like in other places. Prices are good too, you can check online and see the parts' prices, and you see that the labor is not expensive at all. I'll definitely continue to go there.
by 2010 MERCEDES-BENZ GLK350 Owner on 09/20/2018Verified Service
Took my car at the last minute. Checked and fixed my lights without asking, and tried not to charge me. Excellent service and so happy I found a Mercedes mechanic. Also, actually reported my service. My last mechanic did not put out the effort to fix my vehicle in a high quality manner. Thank you!
by on 09/21/2018
Thank you very much for your honest review. here at jays auto service our goal is for the customer to feel at home. We hope to make you part of the family and look forward to seeing you again.
by 1998 BMW 528I Owner on 03/20/2018Verified Service
I ALWAYS receive WONDERFUL service at Jay's Auto. My Wife and I began using Jay's exclusively, once we say how honorable they are. We continue to be impressed with their character, honesty and integrity. I would be expending my time giving this review if I didn't believe what I'm sharing with all of you! Try them! You will NOT be disappointed!
by 1998 BMW 528I Owner on 08/02/2017Verified Service
My Wife and I always treated special by the wonderful Father and Son team of Jay and Mel. They are fervent car enthusiasts, as we are. They are always trying to come up with ways to save us money on needed repairs. When you have Beloved vehicles with over 250K miles each, with both approaching 20 years of age - you're looking for the straight scoop - and NO BULL! That's what you get at Jay's Auto!
by 2022 GMC SIERRA K1500 SLT Owner on 05/20/2026Verified Service
Great service, very friendly and cost effective. Very trustworthy.
by 2020 HYUNDAI PALISADE LIMITED Owner on 05/07/2026Verified Service
Mel listened to my concerns and resolved the issue.
by Arthur P. on 05/05/2026Verified Service
Very honest helpful and professional service
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Service Information
Top Services Performed
Based on CARFAX Service History, Jay's Auto Service specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Jay's Auto Service specializes in these makes, in addition to many others.
What do verified customers think about Jay's Auto Service in Catonsville, MD?
Verified customers who visit Jay's Auto Service in Catonsville, MD rate this business 4.9 out of 5 stars, with 111 reviews. 9 customers favorited this location.
How can I contact Jay's Auto Service in Catonsville, MD?
To reach the service department at Jay's Auto Service in Catonsville, MD, call (410) 747-0044
What are the shop amenities offered by Jay's Auto Service in Catonsville, MD?
Jay's Auto Service in Catonsville, MD offers the following amenities: Complimentary Drinks, Courtesy Shuttle and Free Wi-Fi.
