by 2016 LEXUS IS 200T Owner on 08/12/2026Verified Service
Very unsatisfied with the results of both of my visits (for the same unresolved issue). Had to take it to another shop because these guys don't know what they're doing and they wasted my time trying to sell me services that I don't need without providing the ones that I do need.
by Shad H on 08/13/2026
Anthony,
We respectfully disagree with your characterization of what occurred, particularly your statement that our technicians "don't know what they're doing."
Your 2016 Lexus IS 200 was originally brought to us on June 24 for a brake noise concern. During our inspection, we found aftermarket brake pads installed on both the front and rear of the vehicle. The front pads measured approximately 9 mm, while the rear pads were approximately 2 mm. We recommended properly servicing both the front and rear brakes due to the condition and aftermarket components we found, including missing brake hardware/shims.
You declined the recommended front brake service and authorized only the rear brake repair. We completed the authorized rear brake service and road-tested the vehicle afterward. **No brake noise was present at that time.**
When you later returned on August 10 stating that you were still experiencing a noise, our advisor personally went on a road test **with you in the vehicle** in an effort to duplicate your concern. Neither you nor our advisor could reproduce the noise during that drive.
Even though the noise could not be duplicated, we still brought the vehicle into the shop, reinspected the rear brake components and installation, verified the caliper hardware and shims, reapplied anti-squeal material, and road-tested the vehicle again. **Once again, no abnormal brake noise could be duplicated.**
You subsequently explained that the noise occurs specifically in the morning. Because intermittent brake noises can be affected by overnight moisture, temperature and surface oxidation, we asked you to leave the vehicle with us overnight so that we could inspect and drive it under the exact morning conditions you described.
**You declined to leave the vehicle overnight.**
It is difficult to diagnose an intermittent condition that cannot be reproduced, particularly when the customer declines the opportunity for us to keep the vehicle under the conditions necessary to
by 2023 TOYOTA COROLLA SE/XSE/NIGHT SHAD Owner on 06/04/2026Verified Service
Japanese Auto Repair in Buford is an awesome business. The staff are courteous and they do a great job at diagnostic and repair.
Took my Corolla SE Hatchback in for an oil change. They had my car done in about 30 minutes.
I highly recommend JAR for all your Japanese automotive needs.
by Japanese Auto Repair Team on 06/05/2026
Thank you for the fantastic review! We're honored by your recommendation and appreciate you taking the time to share your experience. It's great to hear that our team provided courteous service and that your Corolla SE Hatchback's oil change was completed quickly and efficiently. We work hard to provide accurate diagnostics, quality repairs, and timely service for every customer. Thank you for trusting Japanese Auto Repair with your vehicle, and we look forward to helping with all your automotive needs for years to come!
by 2015 ACURA RDX Owner on 04/27/2026Verified Service
I am so glad that I have found JAR. This is my 3rd time using them and each time they excel. I like being able to schedule an appointment on line and have it confirmed via text. I like the communication throughout the service appointment and they've always done a great job on my car. I highly recommend!
by Japanese Auto Repair Team on 04/28/2026
Thank you so much for your continued trust and support! We're thrilled to hear that each of your visits has been a great experience. Making scheduling easy, keeping you informed throughout the process, and delivering quality work every time are exactly what we strive for.
We truly appreciate your recommendation and look forward to taking care of your vehicle for many more visits to come!
by 2004 LEXUS GX 470 Owner on 01/17/2026Verified Service
Since my former service company changed hands I decided to go to Japanese auto repair. I'm very pleased with the service my Lexus received and have found my new SUV service provider. Other patrons in the waiting room who have been going there for several years, spoke highly of both the service and cost.
by Japanese Auto Repair Team on 01/20/2026
Thank you so much for taking the time to share your experience! We're thrilled to hear you chose Japanese Auto Repair and that you're pleased with the service your Lexus received. It means a lot to us that you felt confident making us your new SUV service provider. We also appreciate you noting the feedback from our long-time customersthere's no greater compliment than trust built over the years. We look forward to taking great care of your vehicle for many years to come!
by 2017 HONDA RIDGELINE RT Owner on 12/07/2025Verified Service
The service was efficient, prompt, and on budget, which has always been the case with this company. They will tell you what maintenance is recommended but will not try to aggressively upsell like the dealerships. We have never had a bad experience here.
by Japanese Auto Repair on 12/09/2025
Thank you for the 5-star review!
We truly appreciate your continued trust in our team. It's great to hear that you consistently experience efficient, prompt, and on-budget service with us. We believe in honest recommendations without aggressive upselling, and we're glad that stands out to you.
Thank you for sharing your positive experiences it means a lot. We look forward to providing the same dependable service every time you visit!
by Nuchon C. on 11/20/2025Verified Service
It hasn't been but one day after a valve gasket replacement , but I like the fact my work was finished in one day's time and without any extra charges like many repair shops like to do. The price I was quoted was the price I paid. Right now I've decided to make this my shop for all my vehicle maintenance.
by Shantasia B on 11/21/2025
Thank you so much for taking the time to share your experience! We're glad to hear your valve cover gasket replacement was completed quickly and exactly at the price you were quotedno surprises, just honest work. That's how we believe auto repair should be.
It truly means a lot that you've chosen us as your go-to shop for all your vehicle maintenance. We look forward to taking great care of your car for many miles to come!
by 1999 LEXUS GS 400 Owner on 10/03/2025Verified Service
My experience with JAR was excellent. The team was responsive, professional, and easy to work with. They clearly communicated each step of the process and delivered everything on time. I truly appreciate their attention to detail and commitment to customer satisfaction. I would highly recommend JAR and look forward to working with them again
by Shantasia B on 10/03/2025
Thank you so much for taking the time to share such a thoughtful review! We're delighted to hear that your experience with JAR was excellent and that our team's responsiveness, professionalism, and clear communication stood out to you. Providing timely service with attention to detail is something we take great pride in, but it's our customers who make what we do truly rewarding. Your trust and recommendation mean the world to us, and we want you to know that prioritizing our customers' needs will always remain at the heart of our work. We're grateful for the opportunity to serve you and look forward to continuing to provide you with the same level of care and commitment in the future !!
by 2013 MAZDA MAZDA3I Owner on 08/14/2026Verified Service
The service was excellent, and my car drives better. The Alignment was excellent. Very good customer service.
by Japanese Auto Repair Team on 08/15/2026
Thank you for the wonderful review! We're so glad to hear you were happy with the service and that your car is driving better after the alignment. Our team truly appreciates your kind words about our customer service. Thank you for choosing us, and we look forward to taking care of you again in the future!
by 2024 INFINITI Q50 RED SPORT 400 Owner on 07/23/2026Verified Service
They really take good care of you and are very informative about what they are doing. The place is clean and nice with good coffee and nice waiting area. Been a customer for over 15 years and always treated right.
by Japanese Auto Repair on 07/24/2026
Thank you so much for your kind words and for being a loyal customer for over 15 years! We're delighted to hear that you appreciate our team's communication, the care we provide, and the comfort of our waiting area. It's our goal to make every visit as informative and enjoyable as possible. We truly value your trust and look forward to continuing to take great care of you and your vehicle for many years to come!
by 2017 LEXUS RX 350 BASE/350 F SPORT Owner on 07/20/2026Verified Service
They saved me from buying a used car in need of $4-5k in repairs by performing a pre-purchase inspection. Well worth the cost! Highly recommend!
by Japanese Auto Repair Team on 07/20/2026
Thanks for the wonderful review! We're so glad we could help you make an informed decision and potentially save you thousands in unexpected repair costs. Pre-purchase inspections are one of the best investments you can make when buying a used vehicle, and we're thrilled you found it worthwhile. We truly appreciate your recommendation and look forward to helping you with your next vehicle purchase or any future automotive needs!
by 2012 LEXUS GX 460 Owner on 07/13/2026Verified Service
They always do a great job servicing my vehicles. They are efficient and cost effective, professional, and extremely personable.
by Japanese Auto Repair Team on 07/14/2026
Thank you for your fantastic 5-star review! We're so glad to hear you trust us with your vehicles and that you've had consistently positive experiences. Providing efficient, cost-effective, and professional service while treating every customer like family is what we strive for. We truly appreciate your support and look forward to taking care of your vehicles for many years to come!
by 2007 TOYOTA CAMRY LE/XLE/SE Owner on 06/24/2026Verified Service
Very professional from receptionist at the desk to a very knowledgeable manager, Patrick.
Great job done on my vehicle. I will recommend everyone to this facility
Thank you folks
by Japanese Auto Repair Team on 06/25/2026
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about our receptionist and Patrick. Providing professional, knowledgeable service from the moment you walk in until your vehicle is complete is exactly what we strive for. We're thrilled to hear you were happy with the work on your vehicle, and your recommendation means the world to us. Thank you for choosing uswe look forward to serving you again!
by 2003 TOYOTA COROLLA CE/LE/S Owner on 06/01/2026Verified Service
The service was great! Patrick was very helpful and kept me updated while vehicle was being worked on!
by Japanese Auto Repair on 06/02/2026
Thank you for the 5-star review! We're thrilled to hear you had a great service experience. Patrick takes pride in keeping our customers informed throughout the repair process, and we're glad his communication and support made a positive difference. We appreciate your trust in Japanese Auto Repair and look forward to helping you with any future vehicle needs!
by 2020 INFINITI QX60 LUXE/PURE/SPECIAL ED Owner on 05/28/2026Verified Service
Knowledgeable and helpful staff;
Clean, warm, and welcoming environment in rest area lounge;
Complimentary beverages are a nice touch
by Japanese Auto Repair Team on 05/29/2026
Thank you for the wonderful review! We're so glad you enjoyed your experience with our knowledgeable team and comfortable waiting area. We work hard to create a clean, welcoming environment where our customers can feel at home while their vehicle is being serviced. We're happy the complimentary beverages added to your visit, and we truly appreciate your support!
by 2017 INFINITI QX70 Owner on 05/16/2026Verified Service
Great service, guys are not pushy like the dealerships. Explained everything my SUV needed to get fixed and at a reasonable price!
by Japanese Auto Repair Team on 05/20/2026
Thank you for the great review! We're glad you had a positive experience with our team. We believe in being transparent, informative, and never pushy when it comes to vehicle repairs. It's great to hear that we were able to clearly explain your SUV's needs and provide quality service at a fair price. We truly appreciate your support and look forward to helping you again in the future!
by 2015 INFINITI Q50/PREMIUM/SPORT Owner on 05/08/2026Verified Service
Wonderful experience, great staff! Honest pricing, very thorough techs and one of the cleanest auto repair shops I've ever seen!! Thank you, Michael and Patrick! Never returning to the dealership again!
by Japanese Auto Repair Team on 05/11/2026
Thank you so much for the amazing review! We're thrilled to hear you had such a wonderful experience with our team. Michael and Patrick will really appreciate the shoutout! We take pride in providing honest service, thorough inspections, and maintaining a clean, welcoming shop environment for our customers. Thank you for trusting us with your vehicle, and we're honored to be your new alternative to the dealership. We look forward to seeing you again!
by Robert M. on 05/02/2026Verified Service
Great service from Japanese Auto, Patrick, and the staff are great. My wife and I travel all the way from Stone Mountain to Buford, and she won't let anyone service our cars.
by Japanese Auto Repair on 05/02/2026
Thank you so much for the kind words and for making the trip from Stone Mountainthat truly means a lot to us! We're glad to hear that you and your wife feel confident trusting Patrick and the team with your vehicles. That level of trust is something we don't take lightly. We appreciate your continued support and look forward to taking care of your cars for many miles to come!
by 2019 MAZDA MX-5 MIATA SPORT Owner on 05/01/2026Verified Service
Excellent above and beyond. All around great service and front desk customer service. Made sure the job was done to OEM specs.
by Japanese Auto Repair Team on 05/02/2026
Thank you for the great feedback! We're glad to hear our team went above and beyond and that you had a positive experience with our front desk as well. Sticking to OEM specifications is important to us, and we're happy that gave you confidence in the work performed. We truly appreciate your support and look forward to helping you again down the road!
by 2018 MAZDA CX-5 GRAND TOURING Owner on 04/28/2026Verified Service
JAR Buford was flexible with scheduling and communicative and honest about recommended services. Thank you!
by Japanese Auto Repair on 04/28/2026
Thank you for the great feedback! We're glad our team at JAR Buford could provide flexible scheduling and keep you well-informed throughout your visit. Honest recommendations are a big part of what we stand for, so we truly appreciate you recognizing that. Thanks again, and we look forward to helping you next time!
by 2023 HONDA RIDGELINE RTL Owner on 04/05/2026Verified Service
Excellent service! Started with my Honda Ridgeline, now my daughter's Subaru and then will be my wife's Acura. TY for the service and great communication guys.
by Japanese Auto Repair Team on 04/07/2026
Thank you so much for the amazing review and for trusting us with not just one, but multiple vehicles in your familythat truly means a lot to us!
We're glad to hear you've had excellent experiences with your Honda Ridgeline and your daughter's Subaru, and we look forward to taking great care of your wife's Acura as well. Providing clear communication and dependable service every step of the way is always our goal.
We really appreciate your continued support and look forward to seeing you again!
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Service Information
Top Services Performed
Based on CARFAX Service History, Japanese Auto Repair - Buford specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Japanese Auto Repair - Buford specializes in these makes, in addition to many others.
Honda
Infiniti
Lexus
Nissan
Toyota
Shop Amenities
Business Center
Complimentary Drinks
Courtesy Shuttle
Free Wi-Fi
Mobile Charging Station
Quiet Room
Snacks
About Us
At our Japanese Auto Repair Suwanee and Buford location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test equipment supe...
What do verified customers think about Japanese Auto Repair - Buford in Buford, GA?
Verified customers who visit Japanese Auto Repair - Buford in Buford, GA rate this business 4.9 out of 5 stars, with 326 reviews. 2,292 customers favorited this location.
How can I contact Japanese Auto Repair - Buford in Buford, GA?
To reach the service department at Japanese Auto Repair - Buford in Buford, GA, call (678) 541-7337
How can I schedule a service appointment with Japanese Auto Repair - Buford in Buford, GA?
What are the shop amenities offered by Japanese Auto Repair - Buford in Buford, GA?
Japanese Auto Repair - Buford in Buford, GA offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Wi-Fi, Mobile Charging Station, Quiet Room and Snacks.
Honda
Infiniti
Lexus
Nissan
Toyota