by 2017 CHEVROLET TRAX 1LT Owner on 05/07/2026Verified Service
I went in for my check engine light. I was called and told I needed a reserve tank and a gaskets for my engine. I spent 500 dollars. I picked my car up and my light was still on. I was told I needed something else for it to be turned off. I refused. I will not be returning.
by Jackson Tire & Alignment on 05/08/2026
We appreciate your feedback and are sorry you feel this way. When your vehicle was diagnosed, we repaired the coolant reservoir and valve cover gasket issues that were approved by you at the time of service. During the inspection, we also found a fault related to the mass air flow sensor, which was separately quoted and provided to you on your copy of the estimate/invoice.
We explained that while the approved repairs addressed part of the vehicle's issues, the check engine light could remain on until the mass air flow sensor problem was repaired as well. We understand repairs can become expensive, but we kindly ask that reviews accurately reflect the full explanation given during service and avoid spreading misinformation without all details being properly explained first.
We always strive to be transparent and honest with every customer regarding their vehicle's repair needs. Fyi your light will always remain on until you replace your mass air flow sensor.
by 2011 MERCEDES-BENZ E350 Owner on 07/01/2026Verified Service
Good customer service and emp explained all work needed. Worl was completed in a timely manner and updates given on progress
by 2022 HYUNDAI TUCSON SEL Owner on 06/23/2026Verified Service
I have been going here now for about a year and they are very nice and informative
I would highly recommend this place
by 2007 CADILLAC ESCALADE ESV Owner on 04/27/2026Verified Service
Been bringing my vehicles to them since (2021) John was still working there then he retired, it's still gone smoothly, just mind what you bring it to the shop for. Thanks and God bless
by Jackson Tire & Alignment on 04/29/2026
Thank you for the positive review. We are here when you need us.
by 2016 KIA SPORTAGE LX Owner on 04/04/2026Verified Service
I liked the service very much. I had no problems with my service. The staff was very helpful and pleasant.
by Jackson Tire & Alignment on 04/07/2026
Thank you so much for your kind review! We're happy to hear you had a smooth, problem-free experience and that our team made a positive impression. Providing helpful and friendly service is very important to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again!
by 2004 TOYOTA HIGHLANDER/LIMITED Owner on 03/23/2026Verified Service
They know all of my vehicles! Treat us like family. Always making sure I am aware of what needs my attention before i break down.
by Jackson Tire & Alignment on 04/07/2026
Thank you so much for your kind words! It truly means a lot to us that you feel like part of the familythat's exactly the experience we strive to create for every customer. We're glad we can help keep all your vehicles in great shape and keep you informed so there are no surprises down the road. We appreciate your trust in us and look forward to taking care of you for many miles to come!
by 2010 HONDA ODYSSEY EXL Owner on 02/23/2026Verified Service
I felt like family and got the help I need thank God for them be there for people in need of theirs help.
by Jackson Tire & Alignment on 02/24/2026
Thank you for your kind words and your review. We are always here when you need us. Have a blessed day.
by 2012 JEEP GRAND CHEROKEE OVERLAND Owner on 01/17/2026Verified Service
Excellent service. Staff were very knowledgeable and informative. Staff members were very friendly. Service time was not very long.
by Jackson Tire & Alignment on 01/19/2026
Thank you for the wonderful review! We're glad to hear that our knowledgeable and friendly staff provided excellent service in a timely manner, and we look forward to helping you again soon.
by 2007 TOYOTA CAMRY CE/LE/XLE/SE Owner on 12/04/2025Verified Service
They are very professional and always gives me their honest opinion. He works me in since I need my car for business. I'm very appreciative of him and the guys.
by 2018 DODGE CHARGER SXT PLUS Owner on 07/12/2026Verified Service
They have Great hours and service
by 2015 TOYOTA COROLLA L/LE/LE PLUS/LE P Owner on 07/12/2026Verified Service
Great service! I'll come back next service for my car
by 2007 DODGE MAGNUM SXT Owner on 06/24/2026Verified Service
They will always help me out in a rush. I need my car for work. I appreciate all they do.
by Timothy S. on 06/23/2026Verified Service
Service with a smile and did not take long.
by Howard N. on 06/17/2026Verified Service
good price, explained the problem.
by Wania R. on 06/03/2026Verified Service
Excellent service, quick and reliable staff
by Ken W. on 06/01/2026Verified Service
GREAT! Very professional, kind and courteous service rendered.
by 2019 HYUNDAI TUCSON SE Owner on 05/30/2026Verified Service
They were amazing as always, customer service and speed are impeccable.
by 2012 INFINITI M37 X Owner on 05/16/2026Verified Service
Great service and good customer service too
by Brooke P. on 04/01/2026Verified Service
Fast service and staff was friendly and did excellent work.
by Jackson Tire & Alignment on 04/07/2026
Thank you for the great feedback! We're so glad to hear you had a fast and positive experience with our team. Providing friendly service and high-quality work is always our goal, and it's wonderful to know we delivered. We truly appreciate your support and look forward to helping you again in the future!
by 2016 FORD FUSION SE Owner on 03/19/2026Verified Service
Quickest service I have ever received. Friendly associate at register. No hassle event.
by Jackson Tire & Alignment on 03/23/2026
Thank you for visiting Jackson Tire & Alignment. We hope to see you again soon. Have a great day!
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Service Information
Top Services Performed
Based on CARFAX Service History, Jackson Tire & Alignment specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Jackson Tire & Alignment specializes in these makes, in addition to many others.
Chevrolet
Ford
Honda
Nissan
Toyota
Shop Amenities
Courtesy Shuttle
Free Wi-Fi
Mobile Charging Station
About Us
Jackson Tire & Alignment, formerly known as Firestone, has been a trusted name in auto repair since 1971, providing over five decades of exceptional service to the community. With decades of experience, they have built a reputation for reliable, high...
What do verified customers think about Jackson Tire & Alignment in Memphis, TN?
Verified customers who visit Jackson Tire & Alignment in Memphis, TN rate this business 4.6 out of 5 stars, with 50 reviews. 258 customers favorited this location.
How can I contact Jackson Tire & Alignment in Memphis, TN?
To reach the service department at Jackson Tire & Alignment in Memphis, TN, call (901) 660-4668
How can I schedule a service appointment with Jackson Tire & Alignment in Memphis, TN?
Chevrolet
Ford
Honda
Nissan
Toyota