by 2004 LAND ROVER DISCOVERY II SE Owner on 08/13/2020Verified Service
JC's British have done a great job maintaining 3 cars for us: an old 1993 Range Rover, my current 2004 Land Rover Discovery and my wife's 2008 Land Rover LR2. I bought all of these second hand, with good service records, but older and they have required some looking after. JC's has always identified what was causing problems I was experiencing, checked for problems I might not be aware of, told me what needed to be repaired for safety and what could be postponed or skipped. They are the best!
by 2001 LAND ROVER DISCOVERY II LE Owner on 07/16/2020Verified Service
Quality service. Consistent service. Great crew.
by 2010 LAND ROVER RANGE ROVER SPORT SC Owner on 06/06/2020Verified Service
Great people and good service!
by 2007 LAND ROVER LR3 HSE Owner on 01/09/2020Verified Service
I replaced a failing RCM with a used, but working unit from a non-NAS vehicle. it was throwing codes complaining about the "passenger airbag cut-off disable switch" which NAS vehicles don't even have. I asked them to diagnose it and if maybe the firmware on the module needed to be updated for a NAS vehicle. to which they replied: "we can't flash the firmware, and it'll need a new RCM. $1300 installed." on top of the $200 I paid for that lame, half-hearted diagnosis.
Afterwards, I contacted Gap Diagnostics (maker of the heralded GAP IIDTool which i own) and explained my issue. they promptly provided the latest NAS firmware for the module and instructions on how to flash it. welp, that fixed it!
lessons learned:
- Avoid JC's like the plague. I'm sure my issue rarely comes up (putting non-NAS parts in a NAS vehicle), but come on guys.. listen to your customers and have an open mind about problem resolution. And if you're reading this JC's, you ought to consider partnering with Gap Diagnostics as they clearly have knowledge and tools that would expand your service department's capabilities.
- Always consult Gap Diagnostics before escalating to a dealer as they're more knowledgeable, convenient, and helpful.
by 2010 LAND ROVER RANGE ROVER SPORT SC Owner on 12/15/2019Verified Service
Fantastic job, thank you JCs!
by 2010 LAND ROVER RANGE ROVER SPORT SC Owner on 09/07/2019Verified Service
JC British is Fantastic, they have taken great care of all of my Rovers!
by 2001 LAND ROVER DISCOVERY II LE Owner on 06/04/2019Verified Service
Fantastic - Great care for my car.
by 2012 LAND ROVER RANGE RVR EVOQUE PRE PREM Owner on 04/20/2019Verified Service
Great service as always. Very communicative and finished the job before they said they would.
by Jeffrey Corwin on 04/22/2019
Thank you for the review, we strive to do our best for our customers and am glad to hear those efforts are well received.
by 2008 LAND ROVER LR3 SE Owner on 05/31/2018Verified Service
Always fair and great customer service
by 2004 LAND ROVER DISCOVERY II SE Owner on 01/19/2018Verified Service
Excellent service as always!
by 1998 LAND ROVER RANGE ROVER HSE Owner on 12/08/2017Verified Service
Jeff, Craig, Dena & crew at JC's British & 4X4 are the Best!
I just had a long block added to RUTH (MY 1998 P38, 4.6 HSE Range Rover ).
I would not have had any other shop do such a complex and important install. They have done multiple repairs & custom install's for me over the years.
If you need to find an honest and trust worthy repair shop -then look no further and make JC's your Mechanic of choice for all of your vehicles. You will be very glad that you did!
by 2004 LAND ROVER DISCOVERY II SE Owner on 11/27/2017Verified Service
Excellent and fast service!
by 2001 LAND ROVER DISCOVERY II SE Owner on 11/27/2017Verified Service
As always, the staff at JC's was very professional and friendly, and they got the job done.
by 2004 LAND ROVER DISCOVERY II SE Owner on 10/05/2017Verified Service
Excellent service as always
by 2005 LAND ROVER LR3 SE Owner on 08/31/2016Verified Service
by 2005 LAND ROVER LR3 SE Owner on 07/13/2016Verified Service
by 2011 LAND ROVER RANGE ROVER SPORT SC Owner on 07/04/2016Verified Service
by 2004 LAND ROVER DISCOVERY II SE Owner on 05/26/2016Verified Service
JCs British
by 2005 LAND ROVER LR3 SE Owner on 01/29/2016Verified Service
by 2005 LAND ROVER LR3 SE Owner on 01/20/2016Verified Service
