by 2024 TOYOTA SIENNA XLE/WOODLAND EDITI Owner on 05/11/2025Verified Service
We were in for an oil change but the vehicle had a recall for some loose bolts on a rear seat, for some reason it was impossible to find a tech to check these bolts. So we will likely wait to our next service call to get this looked at but then I'm sure a qualified nut checking tech will be unavailable again.
by Inver Grove Toyota on 05/12/2025
It's disappointing to hear about the difficulty in addressing the recall during your visit. We strive for efficient service and understand how frustrating this must be. Please feel free to reach out so we can ensure a qualified technician is available at your next appointment. Thank you, Steve Edmunds - Service Director - sedmunds@invergrovetoyota.com
by 2020 TOYOTA TUNDRA DOUBLE CAB SR/DOUB Owner on 04/25/2025Verified Service
For this oil change and my prior oil change the check-in person asked if I wanted a car wash. I said yes both times. When I went out to get my truck after the service my truck hadn't been washed. Why isn't this car wash request being passed on to the service team?
by Inver Grove Toyota on 04/25/2025
Thank you for bringing this to our attention. We apologize for the oversight and will ensure that your car wash request is communicated properly in future visits at Inver Grove Toyota. Your feedback helps us improve, and we appreciate it!
by Kevin N. on 04/18/2025Verified Purchase
CarFax stated no accidents. Salesman stood in front of the cracked rear bumper. I didn't pick up on it. I contacted the dealership within the hour after purchase. Dealership said no returns, no repairs. They acknowledged they knew about the damage. I'm extremely disappointed. I will never buy another car from Inver Grove Toyota nor will I recommend them to any friends/family.
Sincerly,
Kevin Nakagaki
by Inver Grove Toyota on 04/22/2025
Kevin, I'm sorry to hear about your experience with the vehicle purchase. It's concerning that this issue wasn't addressed properly and I apologize for any inconvenience caused. Please reach out so we can discuss how to make things right here. Thank you, Jim Fitzgerald - General Manager - jfitzgerald@invergrovetoyota.com
by 2024 TOYOTA HIGHLANDER LE/XLE/XSE/LIM Owner on 03/24/2025Verified Service
Picked up a screw in tire and needed quick tire repair. First two places we contacted could not do repair until after the weekend. Inver Grove Toyota was able to sqweeze using and repair was done early the next day. Staff was friendly, efficient and priced right.
by Inver Grove Toyota on 03/25/2025
Hi! We're delighted to hear that our team at Inver Grove Toyota could assist with your tire repair promptly! It's great knowing you found the service friendly and efficient. Thank you for choosing us, and safe travels in your 2024 Toyota Highlander LE/XLE/XSE/LIM!
by 2024 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 03/13/2025Verified Service
Friendly, helpful personnel.
The ding door protection strips I stalled on doors of my car do not match the paint. My exterior paint is Ice Cap... strips are light silver or off shade of white. My call to service center about this has not been returned
by Inver Grove Toyota on 03/18/2025
It's great to hear that our team was friendly and helpful, but I'm sorry about the mismatch with your door protection strips. We strive for consistency in service and product quality, so it's concerning to know you haven't received a call back yet. Please reach out again at your convenience; we want to ensure this is resolved promptly for you. Thank you, Steve Edmunds - Service Director - sedmunds@invergrovetoyota.com
by 2010 TOYOTA PRIUS Owner on 01/30/2025Verified Service
This is a great shop. Pleasant, professional staff, coupon specials, nice waiting room with free hot drinks, reasonable prices for car repair. Free 12 point inspected car wash. I even got a gerbera daisy as a gift. I go 7 extra miles to get there, but it's worth it.
by Inver Grove Toyota on 01/31/2025
We're delighted to hear that you enjoy the perks and service at Inver Grove Toyota! Thank you for choosing us, and we look forward to seeing you again soon! Safe travels in your 2010 TOYOTA PRIUS!
by 2021 LEXUS RX 350 Owner on 01/07/2025Verified Service
Everytime I get my oil changed I leave with a large dirty hand print on the front passenger seat from them checking the cabin filter. If they are going to enter my car, they should wash their hands. I don't appreciate a dirty handprint on my leather seats.
by Inver Grove Toyota on 01/07/2025
I apologize for the inconvenience caused by the dirty handprint on your leather seats. We strive to maintain a high standard of cleanliness and professionalism, so it's disappointing to hear about this oversight. Please reach out if you'd like us to address this issue further or have any other concerns. Thank you, Steve Edmunds - Service Director - sedmunds@invergrovetoyota.com
by Greg F. on 12/27/2024Verified Shopper
They at least followed up but still played the dealership game. They were selling same car as mine trade in for several thousand dollars more than I was asking for mine. Mine even had much fewer miles...it's an insult and no way to treat someone who has purchased 8 new Kia's!
by Inver Grove Toyota on 12/30/2024
Greg, it's disappointing to hear about your experience and I apologize for any frustration caused. We value our loyal customers and aim to provide fair treatment in all interactions. If you're open to discussing this further, please reach out so we can address your concerns directly. Thank you, Jim Fitzgerald - General Manager - jfitzgerald@invergrovetoyota.com
by 2021 TOYOTA HIGHLANDER HYBRID PLATINU Owner on 12/24/2024Verified Service
First estimate indicated that the service would take up to 7 hours. We changed our activities based on that estimate. Service was completed much sooner, which was good, but really messed up our schedule since we had to drive 50 miles to get the car. I would have waited for the car if I had known it would be completed so much sooner;
by Inver Grove Toyota on 12/24/2024
Thank you for sharing your experience with us at Inver Grove Toyota. We apologize for any inconvenience caused by the timing estimate and appreciate your understanding. We'll work on improving our communication to better accommodate schedules in the future!
by 2024 TOYOTA LAND CRUISER BASE/1958/FI Owner on 12/21/2024Verified Service
I liked how fast the Predator Steps were installed.
I didn't like that I couldn't connect to the wi-fi. I think there were too many connections already on the network so it wouldn't let me connect.
The steps are working great.so happy about that purchase!
Barb
by Inver Grove Toyota on 12/23/2024
Barb, we're glad to hear you're happy with the Predator Steps installation. We regret any inconvenience regarding the wi-fi connection and appreciate your feedback on this matter. Enjoy those new steps, and let us know if there's anything else we can assist you with! Safe travels in your 2024 TOYOTA LAND CRUISER! - The Inver Grove Toyota Team
by 2012 TOYOTA CAMRY/SE/LE/XLE Owner on 12/14/2024Verified Service
I hadn't been in in a while and they were very kind about that. I came in for maintenance but there were additional services needed and they gave me options for that which made me still feel in control and respected. Everyone was very friendly and knowledgeable.
by Inver Grove Toyota on 12/15/2024
Our team takes pride in providing friendly and knowledgeable service, so it's great to know we met your expectations. Thank you for choosing us for your maintenance needs! Safe travels in your 2012 TOYOTA CAMRY! - The Inver Grove Toyota Team
by 2020 TOYOTA COROLLA LE Owner on 08/29/2024Verified Service
Service is just oil change and tire rotation with extra charge, they won't even check if there's any other issues for the vehicle. For anything else we need to make a separate appointment. At least they should test drive and let us know if there's any issues, that's how a service centre should be.
by Inver Grove Toyota on 08/29/2024
Thank you for the review. We appreciate your feedback and will certainly keep it in mind for future improvements to our service & offerings. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Steve Edmunds - Service Director - sedmunds@invergrovetoyota.com
by Nndobuh@outlook C. on 06/14/2025Verified Service
I liked the idea of a video showing the work that is being done and the defective parts that need to be replaced.
I also like the discount :)
by Inver Grove Toyota on 06/15/2025
We're delighted to hear that you appreciated the video updates and discount at Inver Grove Toyota! It's great knowing our approach made a positive impact on your experience. Thanks for sharing your feedback!
by 2024 TOYOTA VENZA LE/XLE/LIMITED/NIGH Owner on 06/12/2025Verified Service
Fast check-in. Video report of service being performed is greatly appreciated. Shuttle service to and from work is very helpful.
by Inver Grove Toyota on 06/13/2025
We're delighted to hear that you appreciated the fast check-in, video report, and shuttle service at Inver Grove Toyota. Thank you for sharing your positive experience with us!
by 2023 TOYOTA RAV4 XLE PREMIUM Owner on 06/07/2025Verified Service
Got an early appointment, everything went well and was in and out in no time with exceptional service.
by 2012 TOYOTA PRIUS V Owner on 06/06/2025Verified Service
Very quick service & when I needed to charge my phone, a salesperson set me up at an empty sales station that had the necessary charge connector. Super helpful.
by 2023 TOYOTA CAMRY XSE Owner on 06/06/2025Verified Service
Went in for a tire rotation & a slow air leak in one of the tires. The leak was fixed but the tire rotation was not done
by Chris T. on 06/03/2025Verified Service
It was a good experience. Great spaces to wait and friendly staff. I love the video walk-through rather than just having the paper.
by 2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner on 03/26/2025Verified Service
Service advisor was a great and experienced guy appreciated him
Baron was the name
I'm not sure about the name
by Inver Grove Toyota on 03/27/2025
We're delighted to hear that you had a positive experience with our service advisor at Inver Grove Toyota! It's wonderful to know Baron made an impression, and we'll make sure he gets the recognition. Thank you for your feedback!
by Lou M. on 03/01/2025Verified Shopper
The salesperson was great. He followed up and yet was not pushy. He was pleasant and helpful! I have not made a purchase yet but was not the vehicle for me. Thank you LM
by Inver Grove Toyota on 03/03/2025
Lou, thank you for sharing your experience with us at Inver Grove Toyota! We're glad to hear our salesperson was helpful and respectful of your needs. We hope to assist you in finding the perfect vehicle soon!
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Service Information
58 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Inver Grove Toyota specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Inver Grove Toyota specializes in these makes, in addition to many others.
What do verified customers think about Inver Grove Toyota in Inver Grove Heights, MN? Verified customers who visit Inver Grove Toyota in Inver Grove Heights, MN rate this business 4.7 out of 5 stars, with 504 reviews. 58 customers favorited this location.How can I contact Inver Grove Toyota in Inver Grove Heights, MN? To reach the sales team at Inver Grove Toyota in Inver Grove Heights, MN, call (651) 240-2693. To reach the service department, call (651) 455-6000Does Inver Grove Toyota in Inver Grove Heights, MN have a service center? Yes, Inver Grove Toyota in Inver Grove Heights, MN does have a service center. You can contact the service department at (651) 455-6000.
