by 2008 TOYOTA HIGHLANDER Owner on 03/07/2026Verified Service
Blew oil line and had car towed to shop. Evaluation was quick and explained exactly what was going on, triaged to fix the leak with replacement parts, identified two other issues that needed immediate service. Resolved all and car back in our hands in 48 hrs. Third time using import authority for our Toyotas and Lexus and is our go to place from now on. Team takes care of us
by 2016 ACURA RDX TECHNOLOGY Owner on 03/06/2026Verified Service
I've trusted Import Authority with my cars for 25 years. They've consistently been honest, efficient, and transparent about repairsalways explaining what needs attention now and what can reasonably wait. Any shop that can keep a customer that long is clearly doing something right.
by 2017 NISSAN MAXIMA 3.5S/SV/SL/SR/PLAT Owner on 10/06/2025Verified Service
I cant stop ranting and raving about IMPORT AUTHORITY! This company is phenomenal, honest and trust worthy. Love the staff, the prices and the turn around time to complete the job. Excellent customer service provided here. Keep up the good work IMPORT AUTHORITY.
by 2013 TOYOTA PRIUS Owner on 07/27/2025Verified Service
We found Import Authority MANY years ago and are so glad we did. You can trust them to do everything that your car needs to have done, and nothing more. They won't try to sell you something you don't need. They're like family now and, at the same time, always professional. Highly recommend them!
by 2015 CHEVROLET TAHOE LT Owner on 07/05/2025Verified Service
I've been taking my cars to Import Authority for almost 25 years. Over that time, three things have been consistent: their competence, their honesty/integrity, and their fairness in pricing. I unreservedly recommend them for anyone looking to have their Japanese car brand serviced!!
by 2007 LEXUS GX 470 Owner on 06/19/2025Verified Service
As usual, the service at Import Authority continues to be skilled, excellent, and honest. The service always exceeds my expectations and I can leave my car without the anxiety of thinking "what work will they say need to be done, that actually does not". I've been a customer for over 16 years and would not think of taking my car anywhere else.
by 2017 NISSAN PATHFINDER S/SV/SL/PLAT Owner on 05/23/2025Verified Service
Quick, honest, and professional. Didn't try to sell me parts/services I didn't need. For instance, identified an area needing attention soon, but recommended that it could wait until the next service date. Would I recommend this service shop? Absolutely.
by 2013 HONDA FIT Owner on 03/20/2026Verified Service
These guys at IMPORT AUTHORITY are the best. Quality work, no runaround or upselling. I take my car there for all maintenance beyond an oil change.
by 2012 INFINITI M37 Owner on 02/24/2026Verified Service
Great customer service and friendly staff. Excellent work on your vehicle and timely repair on your car.
by Bo S. on 01/21/2026Verified Service
The mechanics at Import Authority are helpful in discussing the problems with your vehicle and what the options are. It is nice to discuss your vehicle with people who understand the work, and how they plan to address the maintenance.
by Sue O. on 11/04/2025Verified Service
Always professional and honest! Best service in town. I drive from Panama City for them to service my car.
by 2005 HONDA PILOT EXL Owner on 08/27/2025Verified Service
I was very happy that you could get me in the next morning for an oil change and tire rotation. Then when you found a bigger issue, you fixed it right then. You're all great at customer service too!
by 2011 HONDA CR-V EXL Owner on 08/26/2025Verified Service
Chip et al, have treated us well. We are remote and take care of our granddaughter's car. They have been very accurate in diagnosis and try to work her in as early as possible. Thanks, guys.
by 2020 GENESIS G80 BASE/SPORT/ULTIMATE Owner on 08/22/2025Verified Service
Very friendly staff. They were very attentive. They called to let be know what other services I needed done before during, that was a plus for me. Job well done.
by 2003 HONDA ACCORD EX Owner on 08/14/2025Verified Service
I aways trust my vehicles to Import Authority! Excellent service, honest and reliable care every time!
by 2014 HONDA ACCORD EX Owner on 07/29/2025Verified Service
Made aware of everything that was going on with my vehicle upfront, no surprises, and my vehicle was ready sooner than expected, and the price did not change.. thank you, Chip!
by 2019 TOYOTA RAV4 ADVENTURE Owner on 07/10/2025Verified Service
These guys know their stuff and are honest. I have been bringing my cars here for years and will continue to do so. They are way better that the dealership!
by 2000 ACURA 3.5 RL Owner on 07/09/2025Verified Service
For several decades they have invariably provided excellent care for our cars. They have taken care of dozens of major and minor problems and we have always been 100% satisfied with their honesty and service and cost
by 2011 HONDA CR-V LX Owner on 06/07/2025Verified Service
I was completely impressed with their professionalism and customer service.
I highly recommend this business.
by 2013 SUBARU IMPREZA WRX STI Owner on 06/05/2025Verified Service
Best local garage and the guys do great work. They're not full of fluff and trying to pull one over on you either. Always recommend bringing your vehicle here.
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Service Information
Top Services Performed
Based on CARFAX Service History, Import Authority specializes in these services, in addition to many others.
Air Conditioning & Heating
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Import Authority specializes in these makes, in addition to many others.
What do verified customers think about Import Authority in Tallahassee, FL?
Verified customers who visit Import Authority in Tallahassee, FL rate this business 5 out of 5 stars, with 121 reviews. 868 customers favorited this location.
How can I contact Import Authority in Tallahassee, FL?
To reach the service department at Import Authority in Tallahassee, FL, call (850) 318-5939
What are the shop amenities offered by Import Authority in Tallahassee, FL?
Import Authority in Tallahassee, FL offers the following amenities: Courtesy Shuttle, Free Wi-Fi, Quiet Room and Snacks.
