I first called Miguel Ortez (my Trenton Hyundai) Sales Rep. He made the arrangements to have my car worked on without me waiting in line on a very busy Monday. Within ~2hrs my car was repared. Since I am handicapped & in constant pain, this was extremly important to me!
by Hyundai of Trenton on 09/05/2025
Thank you so much for your 5-star rating! We are delighted to hear that Miguel Ortez provided you with exceptional service by expeditiously repairing your car while ensuring you didn't have to wait in line. Your well-being is a top priority for us, and we are grateful for the opportunity to assist you. Thank you for sharing your positive experience!
by 2024 HYUNDAI TUCSON LIMITED Owner on 08/13/2025Verified Service
I was delighted and satisfied with the prompt and excellent service rendered by the Service Center. I was very impressed, particularly with Mr. Booker, Manager at the Service Center, as he understood my problems and went out of his way to get the repairs and service of the vehicle. He was incredibly respectful and highly efficient both technically and professionally.
by Hyundai of Trenton on 09/05/2025
Thank you for your 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you were delighted and satisfied with the prompt and excellent service provided by Mr. Booker, our Manager at the Service Center. We pride ourselves on delivering exceptional technical and professional service to our customers. Thank you for choosing us for your vehicle repairs and service.
by 2022 HYUNDAI TUCSON SE Owner on 07/28/2025Verified Service
Brought the car 7 months ago. My check engine light came in while driving to work. Call the dealership they scheduled me. I was at the dealership all day. But it was something under the hood that controls temperature. It was covered under warranty. And they also did an oil change. It was worth the wait.
by 2023 HYUNDAI SANTA FE SEL PREMIUM Owner on 07/22/2025Verified Service
PROS: Service was professional and efficient. I was informed of my car's status, but it was returned in the time promised. I waited for the car to be done.
CONS: The service area itself is outdated and in need of a overhaul for customers to spend time there. The work area for the service managers also needs to be updated as the furniture is worn and overused. That staff (and customers) deserves better.
by Frank R. on 04/21/2025Verified Shopper
Used car salesman ( had a trade in)said i had a transmission/power train error code and offered me peanuts on my car. Took it.to.2 mechanics, who showed me no such codes(s) came up. Need i say more. Salesman was very nice but the used car dept....different story. Read the other reviews not just mine
by Hyundai of Trenton on 04/22/2025
Hello
My name is Arnold, and I am the Customer Service Manager here at Hyundai of Trenton. Please accept my sincere apologies for your recent negative experience. Our goal is always the total satisfaction of our customers. We value our customers' opinions and thank you for bringing this to our attention. This will help us improve our services.
Respectfully,
Arnold
Customer Service Manager
by 2022 HYUNDAI TUCSON SEL Owner on 03/18/2025Verified Service
Second time now that the car was returned with a missing valve stem cover on a tire and air pressure was asked to be set, came home and it was 35,36,37,38 4 tires 4 different air pressures. Complained to Hyundai service, they tried to 'man-splain' me and I'm a man of 77 years old, that doesn't cut it. I could have taken it back, waste of my time !!! Need to do it right the first time.
by Hyundai of Trenton on 03/19/2025
Thank you for your 4-star rating! We appreciate your feedback and are glad you highlighted some positive aspects of your experience. Your satisfaction is important to us, and we will strive to ensure that your next visit meets your expectations.
by James L. on 03/17/2025Verified Shopper
Set up an appointment to buy a used car I found online. Confirmed the appointment just 90 minutes before. But when I arrived, the dealership told ne they had sold it. Fortunately they weren't far from me. If you intend to buy from them, check before you travel to them!
by Hyundai of Trenton on 03/18/2025
Hello
My name is Arnold and I am the Customer Service Manager here at Hyundai of Trenton. Please accept my sincere apologies for your recent negative experience. Our goal is always the total satisfaction of our customers. I'd like to discuss what occurred and how we might make it up to you. At your convenience, please contact us directly at 330-439-5721. We value our customers' opinions, and thank you for bringing this to our attention.
Respectfully,
Arnold
Customer Service Manager
330-439-5721
by 2019 HYUNDAI TUCSON LTD/SEL/SP/ULT/VAL Owner on 12/28/2024Verified Service
I had an incredible experience, the facility knew ahead of time that it would be a long process and provided transportation to and from and when it was going to be longer than expected even offered a loaner (which was not needed. But they were friendly and very professional!
by Hyundai of Trenton on 12/30/2024
Thank you for your 5-star rating! We're delighted to hear that you had an incredible experience with us. We're glad to know that you found our team friendly, professional, and accommodating with transportation options. Your kind words mean a lot to us!
by 2011 HYUNDAI ELANTRA TOURING GLS Owner on 12/22/2024Verified Service
The service took a little longer than expected but seems to have been done well. Three important items were completed successfully but two other items are still to be done. one is an inti-theft recall, and the other is the completion of my gas cover whose parts were still not in stock.
by Hyundai of Trenton on 12/23/2024
Thank you for your 5-star review! We appreciate your kind words and are pleased to hear that the service was completed satisfactorily. We hope to have the remaining two items ready as soon as possible. Thank you for your trust! See you soon!
by 2021 HYUNDAI SANTA FE SEL Owner on 10/03/2024Verified Service
Car was serviced and given back when promised. As it was a Saturday, dealership could not run diagnostics to figure out my problem. The service waiting area and bathrooms are really old, unclean and desperately need updating to keep customers coming back.
by Hyundai of Trenton on 10/28/2024
Thank you for your 5-star rating! We are glad to hear that your car service was delivered on time. We take your feedback about our facilities into account and will work to improve them. We hope to see you again soon!
by 2018 HYUNDAI TUCSON SEL/SEL PLUS Owner on 09/30/2024Verified Service
Customer service was prompt and courteous. Bernard K went out of his way to take care of my needs for the repair, despite short notice. He was concerned that I was satisfied with the repair, and we agreed to look into further repairs in the near future.
by Hyundai of Trenton on 10/28/2024
Thank you for your 4-star review! We are thrilled to hear that you found our customer service prompt and courteous. We're delighted that Bernard K went above and beyond to fulfill your repair needs, even at short notice. We look forward to assisting you with any further repairs you may require in the future.
by Doctom I. on 09/21/2025Verified Service
I got quick service and the service representative gave me detailed information and a good price. I'll definitely come back for future service needs!
by Hyundai of Trenton on 09/22/2025
Thank you for the 5-star rating! We're glad you appreciated our quick service, detailed information, and competitive pricing. We look forward to serving you for your future service needs!
by 2022 HYUNDAI SANTA FE LIMITED Owner on 09/14/2025Verified Service
Mr. Booker, who is the service manager is one of the best service managers I have seen that Hyundai has ever hired. I congratulate the team for having such an employee of such integrity.
by Hyundai of Trenton on 09/15/2025
Thank you for the 5-star rating! We greatly appreciate your feedback about Mr. Booker, our exceptional service manager. We are thrilled to have him on our team and glad that you had a positive experience.
by 2022 HYUNDAI SANTA FE LIMITED Owner on 09/12/2025Verified Service
When doing an oil change tire rotation it seems like these are jobs they can handle.
It's the lack of customer service, is the real issue.
by Hyundai of Trenton on 09/15/2025
Thank you for sharing your feedback with us. We appreciate your insights and are sorry to hear about the issues you experienced with our customer service. Your feedback is valuable to us, and we will work on improving in this area.
by 2024 HYUNDAI TUCSON SEL CONVENIENCE Owner on 09/05/2025Verified Service
The service department was ready for me. They got me an uber back to my office and the car was completed quickly
by Hyundai of Trenton on 09/05/2025
Thank you for your 5-star rating! We're thrilled to hear that you found our team to be nice and efficient. We appreciate your feedback and hope to see you again soon!
by Aponteheather104@gmail C. on 09/01/2025Verified Service
Great experience with Hyundai of Trenton! There wasn't much of a wait time & the staff was very friendly.
by Hyundai of Trenton on 09/04/2025
Thank you so much for your 5 star rating! We are thrilled to hear about your great experience at Hyundai of Trenton. It's wonderful to know that you had a quick wait time and found our staff to be very friendly. We appreciate your kind words and look forward to serving you again in the future!
by 2014 HYUNDAI ELANTRA GT Owner on 08/29/2025Verified Service
I waited and hour and forty five minutes for an oil change. that's too long. It seems the car was finished much earlier but no one told me. I was sitting around for at least a half hour for no reason. So, not great service.
by Hyundai of Trenton on 09/04/2025
Thank you for sharing your experience with us. We apologize for any inconvenience caused during your visit. We understand your frustration with the wait time and the lack of communication. Your feedback is valuable to us, and we will work on improving our service.
by Jeff E. on 08/21/2025Verified Shopper
Spoke with salesperson, vehicle has some red flags on Carfax, was told "service manager would need to speak to those issues", was promised a call-back, but never got one.
by Hyundai of Trenton on 09/04/2025
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with the Carfax red flags and the unfulfilled promise of a call-back from our service manager. Please let us know how we can address these issues and improve your experience in the future.
by 2018 HYUNDAI TUCSON VALUE/LIMITED Owner on 08/10/2025Verified Service
I did not know what was wrong with my car. I described what was going on to the advisor and he had a lot of knowledge about what the issue could be.
The problem was detected and resolved in a timely manner.
by Hyundai of Trenton on 09/05/2025
Thank you for your 5-star rating! We're thrilled to hear about your positive experience with our knowledgeable advisor who efficiently resolved the issue with your car. We appreciate your feedback and hope to see you again soon!
by Wendybillig1@gmail C. on 08/01/2025Verified Service
People are very nice and professional here. And oil change is fine. If I could say one here about this appointment, is that appointment, is that an oil change should not take over two hours. Especially when it is scheduled. Thank you.
by Hyundai of Trenton on 09/05/2025
Thank you so much for your 4-star rating! We truly appreciate your kind words about our friendly and professional team and the quality of your oil change service. Your feedback about the timing of the appointment is noted. We're glad you chose us for your automotive needs. Merci again!
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Service Information
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4,503 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Hyundai of Trenton specializes in these services, in addition to many others.
Brake Service
Oil Change
Steering & Suspension
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Hyundai of Trenton specializes in these makes, in addition to many others.
What do verified customers think about Hyundai of Trenton in Ewing, NJ? Verified customers who visit Hyundai of Trenton in Ewing, NJ rate this business 4.3 out of 5 stars, with 235 reviews. 4,503 customers favorited this location.How can I contact Hyundai of Trenton in Ewing, NJ? To reach the sales team at Hyundai of Trenton in Ewing, NJ, call (609) 488-6034. To reach the service department, call (609) 604-7014How can I schedule a service appointment with Hyundai of Trenton in Ewing, NJ? You can schedule a service appointment at Hyundai of Trenton in Ewing, NJ through CARFAX.Does Hyundai of Trenton in Ewing, NJ have a service center? Yes, Hyundai of Trenton in Ewing, NJ does have a service center. You can contact the service department at (609) 604-7014.
