New and Used Vehicles for Sale at Hyundai of Paramus
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Ratings & Reviews
Overall Rating
3.6
316 Verified Reviews
5 Star51%
4 Star11%
3 Star8%
2 Star5%
1 Star25%
Sort by: Most Helpful
Read reviews that mention
by 2022 HYUNDAI VENUE LIMITED/SEL Owner on 04/13/2025Verified Service
I was upsold and told I needed all this work and they didn't even have the
Went in for a headlight replacement. Was upsold several things, trusting that I needed them. But after signing to pay for these services, and getting hit with the bill, they "didn't have the lightbulb in stock".
by 2023 HYUNDAI PALISADE CALLIGRAPHY Owner on 12/13/2024Verified Service
Everyone I interacted with was polite and professional, taking time to go over my car. A warranty repair replacing a coupling seems to have been done correctly. There are no apparent issues.
Unfortunately, they were unable to determine what caused my car not to recognize ether of the key fobs every now and then.
by 2018 HYUNDAI SANTA FE SPORT Owner on 10/05/2024Verified Service
I had to take my car back because they did not check their work. After the oil change and full service, oil and coolant levels were below minimum levels. I had to add them myself. When I called back they just asked to bring the car back. No accountability, no owning the lack of quality checks, no apology for not doing a complete job. I will not be returning to this service center.
by 2016 HYUNDAI TUCSON LTD/SPT AND ECO/SE Owner on 08/22/2024Verified Service
Horrible service with service department. The service manager was rude and inflexible despite Hyundai America appealing to her over a technicality. Did not find the root cause for the oil usage but did find every other thing to add on to the quote. Proceed at your own risk!
by 2022 HYUNDAI SANTA CRUZ SEL Owner on 08/20/2024Verified Service
First time I'd been to this dealership. The check engine light came on in my car and this was the first appointment I could find. Glad I did. Service was done, including outstanding recall items. Service representative, Annie, was accessable and very helpful. I'll go here for my next service.
by 2015 HYUNDAI TUCSON SE/LTD Owner on 02/10/2025Verified Service
Terrible. Defensive, hostile, and poor communication. Ridiculous diagnostic charge and create more problems than fix.
by 2023 HYUNDAI IONIQ 5 SEL Owner on 02/01/2025Verified Service
very courteous, busy shop, but got my work done pretty quick. Looking ofrward to when the redo the building so there will be a place to work while I wait.
by 2022 HYUNDAI TUCSON LIMITED Owner on 01/21/2025Verified Service
Tony was great. He was able to fit me in when all I came for was asking about getting an appointment for maintenance. Super good experience.
by 2024 HYUNDAI KONA SE Owner on 01/12/2025Verified Service
My service advisor, Constatine is a man of excellence. First time owning a Hyundai and I can relax now since my first maintenance experience well.
by 2024 HYUNDAI IONIQ 6 LIMITED Owner on 01/09/2025Verified Service
They did the recall work. It did take about 2 hours but I brought plenty to read knowing it wouldn't be a quick job.
by 2022 HYUNDAI VENUE LIMITED/SEL Owner on 12/19/2024Verified Service
Everything went well Vehicle was well taken care of and the service has our car running very smoothly.
2022 Hyundai Venue Limited.
by 2022 HYUNDAI TUCSON SEL Owner on 11/18/2024Verified Service
Sadik was professional and courteous. Service was great. My car is running well.
Thank you very much.
by 2022 HYUNDAI SANTA FE SEL Owner on 11/10/2024Verified Service
Peter took great care of our car. He was an fabulous communicator, updating us through the multi-day process till they figured out the issue
by 2024 HYUNDAI IONIQ 5 LIMITED/DISNEY 10 Owner on 11/01/2024Verified Service
Expert service- fully covered by Hyundai's amazing warranty
Only negative was I had to wait 2 days for the replacement part (horn stopped working)- but the parts supply chain may be out of the dealer's control
by 2017 HYUNDAI TUCSON LTD/SPT ECO/SE/NIG Owner on 10/08/2024Verified Service
Service rep kept me informed of all work that was required, sent pictures showed repair work that was required
by 2011 HYUNDAI GENESIS COUPE 3.8L Owner on 08/29/2024Verified Service
Went for recall July 11. They didn't have the part, but tried to sell me an alignment which I didn't need. Still waiting for them to get back to me about the recall.
by Arthur J. on 08/14/2024Verified Service
The wait was over 3hrs long and when they finished they was out of a fuse that was needed now I have to wait for it to come in and go back
by 2023 HYUNDAI TUCSON SEL Owner on 06/26/2023Verified Service
They left an oil mark on my center console armrest and didnt even bother cleaning it. They never put back my passenger rear valve stem cap back on. Notice when I got in my truck my dash cam was unplugged. Touch things in my truck that has nothing to do with an oil change and tire rotation service.
by Hyundai of Paramus on 06/28/2023
Dealer Valued Service Customer. Customer service is very important to us here at Hyundai of Paramus. Thank you for your feedback. We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. -Best, Service Management Team 551-999-6771
by Vinnieanne C. on 01/25/2023Verified Shopper
Awfulhad me run credit and leave a deposit and then after asking ten time about fees etc I was told $175 ONLY I have email proof and text clarifying only for the finance mng to hit me with excessive ridiculous fees that had I known prior to I would never have ran credit!!
by Hyundai of Paramus on 01/25/2023
Vinnieanne,
Your feedback is important to us here at Hyundai of Paramus and I would appreciate the opportunity to speak with you to address your feedback regarding recent experience with our Sales Team. Please email me with your preferred contact information.
Thank you,
Marilyn Batres
Customer Relations Manager
551-228-2384
mbatres@rt4cars.com
by 2023 HYUNDAI PALISADE CALLIGRAPHY Owner on 12/24/2022Verified Service
Someone let me pull in and took vehicle almost immediately. As soon as I walked into the Office area, a service writer asked if he could help me. I waited, it was for an oil change and filter. At 2.5 hours, it was a little on the ling side. But the work seemed good and the car returned clean. No complaints on the service or staffs responsiveness.
by Hyundai of Paramus on 12/26/2022
Hi, we're glad you're happy with the way we do business here. Thank you for the five-star review on your oil change. Please don't hesitate to reach out to us here at Hyundai of Paramus in the future if you need any further auto-related assistance from our Service Team.
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Service Information
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125 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Hyundai of Paramus specializes in these services, in addition to many others.
Oil Change
Steering & Suspension
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Hyundai of Paramus specializes in these makes, in addition to many others.
What do verified customers think about Hyundai of Paramus in Paramus, NJ? Verified customers who visit Hyundai of Paramus in Paramus, NJ rate this business 3.6 out of 5 stars, with 316 reviews. 125 customers favorited this location.How can I contact Hyundai of Paramus in Paramus, NJ? To reach the sales team at Hyundai of Paramus in Paramus, NJ, call (201) 537-4715. To reach the service department, call (201) 845-0701How can I schedule a service appointment with Hyundai of Paramus in Paramus, NJ? You can schedule a service appointment at Hyundai of Paramus in Paramus, NJ through CARFAX.Does Hyundai of Paramus in Paramus, NJ have a service center? Yes, Hyundai of Paramus in Paramus, NJ does have a service center. You can contact the service department at (201) 845-0701.
