by 2024 HYUNDAI TUCSON SEL Owner on 11/06/2026Verified Service
Pure chaos . They didn't meet deadlines. I complained to management and magically my oil was low and had to topped off- I just got an oil change from the same dealership a few weeks earlier. I also magically had a nail in my tire. Very interesting turn of events .
by Lexy P. on 11/02/2026Verified Service
The advisor was great. However the repairs I was charged for were not completed in their entirety. I went to pick up my car and the brand new belt slipped off as soon as the car started. The technician lost a sensor that has now triggered a light on my dash. I'm out a decent amount of money and my car needs more repairs than it originally started with. Would not recommend.
by 2026 HYUNDAI PALISADE CALLIGRAPHY Shopper on 10/29/2026Verified Purchase
Very Dissatisfied. The head of the finance department screwed up the leasing paperwork and it still has not been fixed 2 months later. I'm also still waiting for my license plates. No one at the dealership has returned numerous calls, and emails to tell me what the current status is. This dealership is very disorganized and I find their behavior completely unprofessional.
by 2018 HYUNDAI ELANTRA SEL/VALUE/LIMITED Owner on 10/08/2026Verified Service
My only bad experience is it wasn't immediately made known when i had made my appointment that any diagnostic tests done would be at minimum 24-48 hours to complete. After dropping off my car on Friday morning i wasn't prepared to be without my vehicle until Tuesday afternoon.
by 2021 BMW X5 XDRIVE40I Owner on 07/28/2026Verified Service
Devin is a great salesman and did everything he could to assist me. He's a great salesman and very honest! And Zee, he's a great financial guru, he tried his best to get me a good rate and made it a smooth transaction. I am enjoying X5 BMW. THANKS GUYS! I highly recommend this dealer ship!! Definitely a 5 star rating in my book! And I also highly recommend the service department
by 2021 HYUNDAI KONA NIGHT Shopper on 07/07/2026Verified Purchase
I received my car with some dings that my dealer said occured at the dealer location but said they would happily take care of it. No problem at all. My dealer said I had 30 days to bring it in but he needed to arrange a time for me to come in, drop off my car and get me a rental. However, I've gotten the run around for a month with unanswered calls, text and excuses. Highly disappointed with my experience.
by 2017 HYUNDAI TUCSON LTD/SPT ECO/SE/NIG Owner on 07/04/2026Verified Service
I waited almost two weeks for a key that was supposed to arrive in 2-5 days. I called without results. I received a text the day before the holiday that it was there. I asked if Monday would be a good time to get it. No response. I extremely disappointed
by 2023 HYUNDAI SANTA FE SEL PREMIUM Owner on 06/24/2026Verified Service
Everything went great with this oil change so far. I did call twice to speak with a manager about my last oil change (ran out of oil at approximately 4000 miles afterwards when others lasted 7000+ without running out) and was put into his voicemail with no return call.
by 2026 HYUNDAI TUCSON SEL CONVENIENCE Shopper on 06/19/2026Verified Purchase
The staff were wonderful, especially Mynor. He made car purchase so easy and smooth I couldn't believe I was at a dealership buying a car! Finance manager was great, I told him the add one ins I didn't want and he took them out without to coarse me. I recommend it 100%
by 2020 HYUNDAI SANTA FE SEL/SEL PLUS Shopper on 06/07/2026Verified Purchase
I had a very disappointing experience and would not recommend it to anyone. After purchasing a car, it took nearly a month for me to receive it. Throughout the process, I was given different reasons, excuses, and conflicting information to justify the delay. The entire experience was frustrating and stressful. Looking back, I wish I had never gone there in the first place.
by 2023 CHEVROLET SILVERADO K2500HD LT Owner on 06/04/2026Verified Service
I wouldn't buy again from this Dealership. The salesman's communication was terrible. They committed to a price then changed it on me. The truck isn't what was described the driver side door jam has a huge dent that I specifically asked if there was any major dents.
The Manager said he would fire the salesman but he didn't all talk. I'll be filing a BBB Complaint.
by 2025 HYUNDAI SANTA CRUZ SE Owner on 05/29/2026Verified Service
The lady at the counter was great!
The mechanic made no contact with me about findings and did not perform other services that I had requested. The waiting room coffee maker was out of order and didn't have water bottles. The wait time was pathetic. The waiting room was packed. One customer was lying sprawled out on a 2 seater like he was at home.
by Dontae W. on 05/25/2026Verified Shopper
I did not like the fact that the salesman lied and said that they go off your income and payment history. When, in all reality, the rely heavily on your credit score. It was a waste of my time going. I was transparent with them about my credit prior to making an appointment and they assured me that it wouldn't be a problem.
by Thomas W. on 05/16/2026Verified Purchase
Was asked to take a seat and wait until a salesperson becomes available, which took a while. The Mustang that I drove 2 hours to see was total trash, salesperson admitted that it would not pass a Maryland Safety Inspection. The pictures online was very inaccurate.
by 2017 HYUNDAI SANTA FE SPORT Shopper on 05/10/2026Verified Purchase
Terrible service, bought a car over almost 2 weeks ago and still have not received my car. It had to be worked on such as brakes and battery and stuff and I keep getting the run around saying the part are in, it will be done in a day or so. This is going on 2 weeks and still no car. Absolutely ridiculous place especially for a first time car buyer worst experience.
by Percy B. on 05/10/2026Verified Purchase
The entire team ( especially A.J.) was responsive and treated us like family. The way they handled the sale via email was quite impressive and very, very easy. And to top it off, they delivered the car to the front door and drove away with the trade vehicle. It was a great customer experience for my wife and me. Thank you, Hyundai of Dundalk
by 2019 HYUNDAI SANTA FE LIMITED/ULTIMATE Owner on 04/09/2026Verified Service
I had an appointment at 11:30 and didn't get out of there until about 5 hours later nobody came out to talk about what was going on with my car there was no communication with the customer I was not told how long it would take if I was I could have made arrangements I had to call out of work the customer service was better when it was thompson hyundai they did fix the problem so I would recommend them but not for the customer service
by 2024 HYUNDAI TUCSON LIMITED Owner on 04/07/2026Verified Service
Busy place and things get done. The workers are very helpful. Really nice people to deal with. For Service, scheduling can be a little wait, which I think they should prioritize, especially if you have lights on your dashboard. Please, just see us right away because it will do the vehicle more harm. We just want that peace of mind.
by 2024 HYUNDAI SANTA CRUZ LIMITED Owner on 03/27/2026Verified Service
The experience was terrible. My issue was not resolved. I was told a part was needed to complete the issue. I have the feeling I was lied to about the order and part needed. To date they will not answer my calls. I was told the service advisor or manager will call me be back. I am still waiting a call back. I have called multiple times with the same results. This the worst dealership I have ever been too.
by Emmanuel D. on 03/07/2026Verified Shopper
Firstly they had a sales person who has very little knowledge about the vehicle in question. And basically could not answer some of my questions.
Secondly the infotainment screen of the vehicle is bad and this was not listed in the description.
Overall my experience was nothing to write home about.
Its a fail if you ask me.
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Service Information
5,493 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Hyundai of Dundalk specializes in these services, in addition to many others.
Oil Change
Safety Inspection
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Hyundai of Dundalk specializes in these makes, in addition to many others.
What do verified customers think about Hyundai of Dundalk in Dundalk, MD?
Verified customers who visit Hyundai of Dundalk in Dundalk, MD rate this business 2.9 out of 5 stars, with 211 reviews. 5,493 customers favorited this location.
How can I contact Hyundai of Dundalk in Dundalk, MD?
To reach the sales team at Hyundai of Dundalk in Dundalk, MD, call (443) 659-9942. To reach the service department, call (443) 407-9000
Does Hyundai of Dundalk in Dundalk, MD have a service center?
Yes, Hyundai of Dundalk in Dundalk, MD does have a service center. You can contact the service department at (443) 407-9000.
